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I filed a complaint with BBB and [redacted] a year ago on the company kgsengineering.com since than they have changed there name to ilovebodykits.com and I just want everyone to know not to buy from them I had the worst experience buying from this company and everyone should know about them before buying from them. Here is my old post on [redacted]
/ url removed /
They also been graded an "f" by better business bureau
Http: / / www.La. Bbb. Org / businessreport. Aspx?Companyid=[protected]
They have total of 28 complaints unanswered so beware before buying from them.
Http: / / www.La. Bbb. Org / businessreport. Aspx?Companyid=[protected]
Ilovebodykits rated f by bbb
Other buyers with problems
Http: / / www.Complaintsboard.com / complaints / ilovebodykitscom - c168142. Html
I FILED A COMPLAINT WITH BBB AND [redacted] A YEAR AGO ON THE COMPANY KGSENGINEERING.COM SINCE THAN THEY HAVE CHANGED THERE NAME TO ILOVEBODYKITS.COM AND I JUST WANT EVERYONE TO KNOW NOT TO BUY FROM THEM I HAD THE WORST EXPERIENCE BUYING FROM THIS COMPANY AND EVERYONE SHOULD KNOW ABOUT THEM BEFORE BUYING FROM THEM. HERE IS MY OLD POST ON [redacted]
/URL removed/
THEY ALSO BEEN GRADED AN "F" BY BETTER BUSINESS BUREAU
http://www.la.bbb.org/BusinessReport.aspx?CompanyID=100044422
THEY HAVE TOTAL OF 28 COMPLAINTS UNANSWERED SO BEWARE BEFORE BUYING FROM THEM.
The complaint has been investigated and resolved to the customer’s satisfaction.
This is THE worst company I have EVER done business with. They took about 3 weeks to ship a bumper that they kept saying had shipped. When I didn't get a tracking number each time, they kept promising it was going out that night (WHY didn't I just ask for a refund then? ...). The part that finally shipped didn't fit right and the body shop had to do TON of work to make it work & it's still not really right. They said it was one of the worst fits they'd ever seen. It ended up costing me way more to fit to the car than I expected.
When I called back to complain, they didn't return my calls and one "customer service" agent even told me to, "F*ck off". These guys are HORRIBLE! Please do not even consider ordering from them!
Their "money back guarantee" is a joke since I'd have to spend about $200 to ship a bumper that I would only get a $150 refund on.
I even had AMEX try to get the refund and after about 3 months of them trying, they gave up as well.
Please stay VERY, VERY far away from ilovebodykits. They are horrible!
STAY AWAY FROM THEM! I DID SOME SEARCHING ONLINE AND NOTICE THEY USED TO GO BY ANOTHER NAME. HOW THE HELL DO YOU SCREW PPL OVER AND STILL STAY IN BUSINESS? THIS COMPANY DOES. GO ONTO BBB.ORG AND LOOK THEM UP. GIVEN AN F GRADE! OR JUST LOOK UP COMPLAINTS OR REVIEWS ON THIS COMPANY ONLINE. ALL REVIEWS ARE HORRIBLE, SAVE YOUR MONEY AND BUY FROM A MORE ESTABLISH BUSINESS.
I recently used used this company to buy a kit and i got my kit in 10 days with no problems and the kit kit fit great.
Unfortunately I did not look for reviews before buying from this company. I ordered a body kit, I actually got it in 10 days, however, one of the side skirts was cracked, and I tried to fit the bumper myself first, and it wouldn't even fit around the headlights. So I had a buddy who works in an auto body shop come by my house, we did some minor sanding around the edges of the bumper to get it to fit. He then told me, this product is a piece of [censored], and I should return it and get a refund, the amount of work that would need to be done to get this to fit properly would cost more than the bumper was worth to get, and still the fender and bumper over the wheelwell would never line up, no matter how much work was put into it.
So I put in their stupid online RMA request and told them what was going on, I then got a reply back with an RMA, I packed up the entire kit and shipped it back COD since they would not refund me shipping charges.
Well, the shipping company tried to deliver it a few times, each time they told the driver they weren't paying the charge.
I was contacted by the shipping company, SAIA, and was told they have had a few bad dealings with this company themselves, and that they currently have 2 boxes sent back COD that neither party will pay.
Anyway, I am not an @ss, so I paid the charge to SAIA, since it isn't their fault for this company's porr business habbits. In the mean time of waiting for it to be delivered to the company, I got a respnse again from the RMA department telling me they can't accept the return for the front bumper since I sanded the OUTSIDE edge. When I replied and asked why, and explained again that it doesn't matter about return because they can't resell a POS bumper that doesn't fit the vehicle anyway, they completely ignored my numerous emai's, and the supposed GM, Henry, basically told me, "whatever" and hung up on me.
In the end, I returned the entire kit, was only credited back HALF of the amount, and ended up paying just under $400 in shipping. They refused everything, and becuase they have the wording JUST right in their web page, you can't fight them back legally because they are covered by law, even though every lawyer in the country and judge knows these people are basically scam artists and [censor]s.
DON'T BUY FROM THEM
was thinkin about buyin from them but after readin so many complaints online and readin the report on bbb.org i am going elsewhere to buy parts anyone thinkin of buyin on this site should think twice
http://www.la.bbb.org/Business-Report/I-Love-Body-Kits-100044422
40 issues and rated f
Over 35 complaints with www.bbb.org better business bureau, here is the list of problems people have with this company.
http://www.la.bbb.org/PublicComplaints.aspx?CompanyID=100044422
This is by far THE worst company Ive EVER done business with. They took about 3 weeks to ship a bumper and they kept saying they had shipped it. When I didn't get a tracking number each time, they kept promising it was going out that night. Should of just asked for a refund. The part that finally shipped didn't fit right and the body shop had to do a TON of work to make it work & it's still fit horrible. They said it was one of the worst fits they'd ever seen. It ended up costing me way more to fit to the car than I expected.
When I called back to complain, they didn't return my calls and one representative even told me to, "F*ck off". These guys are HORRIBLE! Please do not even consider ordering from them!
Their "money back guarantee" is a joke since I'd have to spend about $200 to ship a bumper that I would only get a $150 refund on.
I even had AMEX try to get the refund and after about 3 months of them trying, they gave up as well.
Please stay VERY, VERY far away from ilovebodykits. They are horrible!
STAY AWAY FROM THEM! I DID SOME SEARCHING ONLINE AND NOTICE THEY USED TO GO BY ANOTHER NAME. HOW THE HELL DO YOU SCREW PPL OVER AND STILL STAY IN BUSINESS? THIS COMPANY DOES. GO ONTO BBB.ORG AND LOOK THEM UP. GIVEN AN F GRADE! OR JUST LOOK UP COMPLAINTS OR REVIEWS ON THIS COMPANY ONLINE. ALL REVIEWS ARE HORRIBLE, SAVE YOUR MONEY AND BUY FROM A MORE ESTABLISH BUSINESS.
I just got screwed by these guys as well. They took over 2 weeks to ship a bumper that they kept saying had shipped. When I didn't get a tracking number each time, they kept promising (WHY didn't I just ask for a refund then? argh). The part that finally shipped didn't fit and the body shop had to do TON of work to make it fit - they said it was one of the worst fits they'd ever seen. When I called back to complain, they didn't return my calls and one time even told me to, "F*ck off". These guys are HORRIBLE! Please do not even consider ordering from them!
i ordered some things from them and it took about 1 FUKCING MONTH if not more before it got to me. Then when i finally got it, they were both different and one part was missing a piece. I was so FUKCING HEATED. Im going to file an complaint also. Dont ever buy from these crooks. Please dont ever buy from them. Your better off going to a junk yard. You'll get the same items anyways. JUNK.