The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

SBO / charges on att bill

1 MO, United States Review updated:

I pay my phone bill online and I am embarressed to admit that I don't check the whole bill. I saw that they have taken $15.25 from my bill six months in a row for something they call a "Survival Kit Mthly Fee". I never signed up for this service and have no idea what it could be. Every time I call a automated voice tells me they are experiencing unusually high call volume and to call again another time.

Sort by: UpDate | Rating


  • Dy
      21st of May, 2009
    0 Votes

    I'm Sorry to hear about your AT&T problems and I hope you get them straightened out. To that point, I would suggest directly using the internet to lower your AT&T cell bill. In particular, there's one great new blog called that constantly tracks new ways to cut wireless costs and exposes shady billing practices utilized by the cell phone companies. Also, check out the consumer advocacy website where I (admittedly) work,, that slashes the average cell bill by 28 percent. Through the site, which is powered by a company called Validas, we have currently audited over 26, 000 cell lines to save consumers over $5 million off their wireless bills. You can see Validas in the national news media, most recently on ABC News at

    Good luck on cutting your expenses in the recession.


  • Ma
      4th of Oct, 2009
    0 Votes
    SBO - fraudulent billing on phone bill
    United States

    Fraudulent charges billed to our home phone from April 2009 through Sept. 2009 in the amount of $155.96 for services not asked for and not rendered and not authorized.

  • Ad
      23rd of Sep, 2010
    0 Votes

    I had some hidden costs added to my bill lately. I checked up on this company and was amazed at the amount of efficiency that they displayed. My issue was resolved. Later, I thought over the services they offered. I realized they would actually help my small business network. I'm thinking of signing up with them!

Post your comment