SBI Credit Card / fake charges debited from credit card and delay in sending monthly statement month on month basis
this is sumit ganguly sbi card holder[card no - [protected]] being harrashed by different problems and fake charges which are as follows;-
1. late payment fees [excl gst rs 43.26] rs 350
2. annual fee [excl gst rs 92.70] rs 750
3. total gst for current stmt rs 230.97.
On the base of this following clarification asked to sbi customer service head is as follows-
1. I have been clearly instructed at the time of assigning the card that its life time free card so after that also annual fee got charged and also would like to intimate that my card got lapsed as on 06/08 and I have denied to renew the card and already instructed this to customer care but after that also I got charged for renewal as on 03/07/08 whethr my card got lapsed prior to that.
2. after receiving the payment for the month of june of rs 1790 via cheque no-909657 received by sbi as on 9.06.08 also I got charged for late payment whether the due date was 23 rd of every month.
3. there is no propoer clarification mentioned for gst debit fo current stmt charged month on month basis on my card.
4. as per the may month statement total outstanding shown rs 8021 and also and encash ammount of rs 34000 total comes to rs 42, 021 but on the month of july statement its shown that total ammount due is rs 15589.45 and enacash ammount is rs 34, 807.50 total comes to rs 48, 739.45 which shows a difference ammount of rs 6717.50 charged completely fake on my statement whether I have not made any transaction on june 2008 and also not received the statement for the month of june.
There is massive discripancies shown on my month on month statement.
5. I have already made a payment of rs 2403 as august 08 paymet as on 07.08.08 via cheque no 059211whether I havn’t received the statement for the month of august also.
6. each an evry month I have to send mail to request you to send the statement.
. I have intimated sbi several times but after that also month on month basis im facing the same problem whether lots of difference shown on my statement and also this is not shorted out properly nor any action taken from sbi to prevent this fraud.
With warm regards
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