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SBI Credit Card / harassment on phone even after settlement

India Review updated:
5
SBI cards collection agencies keep on calling even after settling the account and having a proper receipt towards settlement.


Customer service contacted, compliant launnched, no rsponse or action,

receipts copies submitted to local DSA, no response.

1 and half month of harassment over the phone.

please help
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Hr
  9th of Jul, 2008
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DEAR SIR

MY CARD NO IS 4006661016681863
AND I HAVE NOT RECIEVED ANY CARD FROM YOUR OFFICE BUT REGULAR STATMENT ARE COMING TO ME
I M MAKING COMPALINTS REGULARLY WHENEVER I RECD A STATMENT BT UNFORTUNATLY NO CORROSPNDANCE WERE RECD FROM YOUR END SUDDENLY I AHVE RECIEVED A LETTER FRPM SBI CREDIT CARD OFFICE STATING THAT IF YOU PAY RS 1705 YOUR CARD AMOUNT WILL BE SETTLED AND A SETTLEMENT LETTER WILL BE SENT TO YOU . AS PER THAT I HAVE PAID RS 1705 IN THE MONTH OF OCT 2007 ALONG WITH THAT LETTER, THEY DIDNT SENT ANY SETTLEMENT LETTER SO FAR MORE OVER SUDDENLY IN THE MONTH OF JULY 2008 I RECIEVED A STATMENT STATING THAT 21130.28 IS DUE

REGARDS

HEMRAJ BAID

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State Bank of India [SBI] Logo State Bank of India [SBI]
Customer Care Service
Overall Satisfaction Rating

638 Reviews
State Bank Bhavan, 16th Floor, Madam Cama Road
Mumbai
India - 400021
+91 802 659 9990
+91 222 274 2431
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