I am one of the valued customers of State Bank of India, Bharathidasan University, Tiruchirapalli.
I am holding SBI card No. 4317 5750 2981 8060. For the past 9months no statement was received either to my office or residence address. Not even I was informed of the payment
due to SBI card over my mobile phone No. 9842455922.
The change of address that I have intimated more than half a dozen times could not be taken care of by the SBI card personnels. Most of the persons working in customer care
office hardly know any of the programmes lauched by SBI Card as well as the rules and regulations. Except a few all are callus in handling customers. Their replies are very evasive
and not pointed.
Please make immediate arrangement to send statements periodically to the new address or through e-mail address or SMS to my mobile phone.
Director of Bioscience and Research
Vivekanandha College of Arts and Sciences for Women
Namakkal - 637 205.
Ph. No. 98424 55922, 99524 14140
E.Mail id: firstname.lastname@example.org
I can not be hanging on to customer care office every time for terminal amount to be paid by me. The SBI card cheques are also not collected periodically especially from the
collection box maintained by SBI, Tiruchengode, Namakkal Dt. Tamilnadu. Nobody tries to help the SBI Card customers. If this is continued, customers will lose interest in SBI Card.