SavvibuyNot receiving item ordered

Order #SVV22210243, shipping address, william mitchell, 42 inchkeith place,
hallglen, falkirk, FK12PG
United Kingdom
Tracked delivery between 13-17 December, NOT RECEIVED.30/01/2017.
Order summary
Xbox One White Controller (Official) × 1, £33.99, Shipping 0.00, Total.33.99 GBP.
Sage pay form — £34.67.
ordered this item before xmas, never arrived, cant contact them by phone, have e mailed but no reply, i have read loads of items online about it being a scam and would like the item or my money back, didnt know companies could get away with taking your money and not giving goods, this must be fraud as i paid in good faith of getting item.
Jan 10 2017 sent an email advising " my controller not received " .
Jan 16 2017 sent an email, " i am waiting for my controller, i was advised it would be delayed and would not arrive b4 xmas and i said it would be ok if it was delayed, when will it be delivered" .
no reply to either as yet, 30/01/2017

Jan 30, 2017

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