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Savvibuy / Non delivery of christmas present

United Kingdom

Hi
I ordered my fiance an Armani watch on 11th December 2016. I received an email confirming my order and that delivery would be between 14th-18th December. No delivery received. I then received an email on 17th December to apologise for delay but that my gift would be with me guaranteed delivery by 23rd December. Once again, I appreciate this busy time of year and gave you the benefit of the doubt to deliver my gift before Christmas. It is now Christmas eve and I have no gift for my fiance this Christmas.
Can I please request a full refund.
Many thanks
Rebecca Middleton

Re
Dec 24, 2016

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