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made order on 5-22 with 2 govt. coupons for 2 dtv converter boxes. never recieved them, e-mailed on 6-22. "mark" assured me ups had lost the order and order was being redone. still never got tracking number or anything. called on 7-06, talked to unknown male, he says they are shipped direct from manufacturer and they have been dropping orders, extremely sorry and would have them shipped that day. tried calling for hours on 7-07 ( still no tracking number) and no answer on phone

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