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Saveology / $ 200 rebate scam COMCAST

1 Albuquerque, NM, United States Review updated:
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I was told when I got the triple play services with comcast that i was going to get a $ 200 mail in rebate, I call this company many many times for a year and a half and still nothing one excuse after another until i got tier of calling and calling, BIG SCAM to bad for comcast I cancel services...

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  • Lm
      3rd of Sep, 2009
    0 Votes

    same exact thing happened to me

  • Ho
      12th of Feb, 2010
    0 Votes

    My Triple Play started on July 17, 2009. First they told me I would get the check 3 months from Aug 12, 2009, that the check would arrive between December 14th to the 18th. I called them after Xmas and I was told "for some reason it is not in the system". The person I spoke to on the phone said she was entering it into the system and that it would be on myrebates.com. It is now February 12th 2010 and I can't find it online. I think I will send them a letter, stating that I will put their money (monthly charges) in an interest bearing account until they send my rebate.

  • Ho
      12th of Feb, 2010
    0 Votes

    They are crooks.

  • Sk
      17th of Feb, 2010
    0 Votes

    I have the same story I bought the COMCAST cable tv and internet from this Savology.com and I never got my $200 rebate. I called up 4 months after the purchase and they said it will take up to 8 months...then I called up after 8 months they said a package was delivered to you but was returned back by the postal service. I am inclined to think that this company is not serious about paying the rebates to its clients as they claim. Unfortunately there is nothing that can be done.

  • Vd
      16th of Aug, 2010
    0 Votes

    I booked voice and internet through saveology and then called comcast. They were basically like "what, we don't know what you're talking about and no such deal exists". I had to start and rebook. Don't trust saveology is the moral.

  • Sq
      9th of Sep, 2010
    0 Votes

    I too had this problem a total scam!
    They keep referring you back to comcast and comcast keeps referring you back to them. I think the fact that comcast uses them as an authorized dealer is totally nuts!

  • Da
      16th of Sep, 2010
    0 Votes

    I was a victim of the scam as well. Comcast seems to be in on the scam. When I could not get in contact with the company who made the offer (which had Comcast logos all over the site and who I originally thought was Comcast), Comcast told me that they had absolutely no information on the company that took my order and offered the rebate. I found it amazing that Comcast was able to process my order and take payments from a company and they had no other information on the company. Comcast seemed well rehearsed on dealing with this and passing me off to one rep after another until they tired me out and I gave up. Personally I think it is fraud that Comcast allows these shadow companies to operate but it's not really enough for the effort of persuing Comcast in court.
    My advice is to stay away from Comcast, they are a bunch of crooks and they knowlingly allow these fake "rebates" to be offered in odrder to get you signed up.

  • Tr
      27th of Oct, 2010
    +1 Votes

    aveology.com and vistamktg.net/vista marketing, LLC located @ Tampa Bay, FL phone # 727-232-8500 have now joined forces in a futile attempt to repair whats left of their image (Saveology.com's image anyways) by trying to generate some "good numbers" that are "presentable" to investors, potential customers as well as the BBB(Better business beaureu).

    The above said name vista mktg is a new business partner that is now helping savelogy.com rip off some more people. How? Well if you recently ordered something online or received a cold call "telemarketing call" and somehow ended up with a supportsquad account then they jus got you. As a sales rep there is a lot of pressure on us to sell this product to people. There is a lot of pressure tactics utilized on unsuspecting customers that "convince" you that you need this supportsquad. If you don't sell it enough...you can eventually get fired regardless of your financial needs. For a company that boasts that they can help you save money they are pretty unforgiving with their employees. Just check out their videos on Youtube to see if their description of what they provide matches up to what YOU have actually experienced... And you be the judge.

    It won't take a genius to figure out that these people are full of [censor]. They are marketing whores that will stop at nothing to profit from your information that you provide naturally. They use a lotta double talk to get customers wrapped up into an order you never wanted and use a lot of rebates as "bait" as well. Enticing you with an offer that will most likley get lost in transition while they have already made their money. The explanation above from slaveologyemployee was dead on. These people "bank on the fact that eventually the customer will get pissed off with all the back and forth and say "you know what forget it" . Meanwhile the companies or svcs that they are selling products for like the following:

    BIB(Business in a Box)
    MY SAVEOLOGIST/MYSAVEOLOGIST.COM
    COMCAST
    BRIGHTHOUSE
    TIMEWARNERCABLE
    CHARTER COMMUNICATIONS
    COX COMMUNICATIONS
    OPTIMUM
    AT&T
    ELEPHANT GROUP
    QWEST
    DISHNETWORK
    VERIZON
    CAPONE'S RESTAURANT
    VONAGE
    INSIGHT
    DIRECTV
    ADT
    SUPPORTSQUAD
    SILVERTREE TECHNOLOGIES

    These companies (excluding BIB(Business in a Box) and MY SAVEOLOGIST/MYSAVEOLOGIST.COM) will most likely pay saveology for the "hot leads" they've provided from the calls that are made to unsupecting customers from cold calling, ordering something online as simple as a "wonderfile" or a call you made to them to inquire about prices. A lot of customers call in thinking we are "timewarner cable" for example because of the way that our saveology website looks a lot like a real timewarner cable website. The business idea for saveology.com and supportsquad are not "bad ideas"...it's the people behind the idea and the fancy building that are the real thieves. "A SUCKER IS BORN EVERYDAY" Something said by the Benny Aboud... Owner of saveology and supportsquad. You really need to watch what you say around people douchebag. I've been to your stupid get togethers. These [censor]s...Takes one to know one Benny... These [censor]s have spent a lot of money and hired some cleancut people to help them "clean up" their image. For example they have put together a few websites that serve one purpose... To help "educate" people on what saveology is. Now if you put two and two together you can see that if what they provided was a good svc these websites would be totally uneccesary.

    EXAMPLE AS TO HOW THEY GET YOUR CREDITCARD INFO SO THAT THEY CAN KEEP REBILLING IT ON A MONTHLY BASIS:

    After you have listened to the sales rep "pitch" he or she may tell you that they need a CC# to complete an order or to give you your "reservation" # ...[censor].

    If you've given your creditcard # what will happen next is that regardless of wether or not you said NO to SUPPORTSQUAD they will still add it. A $1.00 is charged first to make sure the card is valid. ($9..99 every month after)

    Then they tell you that they have charged you a dollar for whatever sounds clever, profesional or beleivable.

    Now they have your CC# and by the time you realize it... you've been charged a few months already and good luck trying to get a refund from customer svc.

    Now these sales tactics have continued unchecked because the more products we sell the better our reports look. However Not all reps do things like this. There are a lot of honest people that work their to mantain their families...But reps who do "slam" people and "sell" a lot get promotions, xfered to other depts, get raises and never get reprimanded because they...(Like benny likes to say) "MAKE IT HAPPEN!!". Meanwhile honest people who put other people first or at least put themselves in the customers shoes get left behind and told how weak they are as a sales rep and that their job is on the line. If management and sales tactics like this continue unchecked they'll jus keep doing it and laugh all the way to the bank...WITH YOUR MONEY.This information is meant for customers who have been burned by saveology or supportsquad. But if you've read this and are wondering how valid it is I should know I worked for BIB/MYSAVEOLOGIST OTHERWISE KNOWN AS SAVEOLOGY.COM.

    I left once I started to see how these people operated and don't regret it. I don't usually leave a job unless I have something lined up but it was just to much for me.I never felt like I was a part of something good. If anything I grew more uncomfortable as days went by. And the reason for my posting this is to help people understand just how they got screwed by saveology.com . But then again my words mean nothing until you've experienced it yourself by being a "customer" or employee. I for one am glad that I left. Oh yea and if by any chance some mystery person posts something in defense of the company... then that only proves that they are still working hard to "maintain" the company 's image by having some one they've hired to pose as a "satisfied" customer or employee. They have a group of people that moniter these websites for complaints for obvious reasons...So that they can prepare a rebuttal for potential future customers and business partners who do their research. All I'm sayin people is be wary of THIS company and all of it's affiliates that it likes to USE for "business camoflage". Don't let their cool, calmed and collected demeanor fool you. Their slit tongue is very versatile...

    FEEL FREE TO GOOGLE SAVEOLOGY.COM AND ANY VIDEOS ON YOUTUBE.

    YOU BE THE JUDGE...


    *****A HAPPY CUSTOMER WILL MAYBE TELL 1 OR 2 PEOPLE ABOUT THEIR PLEASANT EXPERIENCE WITH A COMPANY OR SVC...BUT A DISPLEASED CUSTOMER WILL TELL 8 TO 12 AND WHEN YOU APPLY THE RULE OF 72 TO THIS CONCEPT...WELL YOU DO THE MATH benny...

  • Ha
      19th of Dec, 2010
    0 Votes

    Saveology are a deceptive service designed to cheat you out of your money. They are bottom feeders who pose as other companies to win your confidence. Beware of websites that look like Time Warner, Verizon... Make sure you are at the correct address. Saveology uses buytimewarner cable.com and the phone number they provide is their own.
    Time Warner and other companies should shut these people down!

  • Bo
      31st of Mar, 2013
    0 Votes

    I am in the same boat as the other consumers. If you are promised a rebate by saveology--don't expect to get it. I was promised a $200 rebate from saveology for my purchase of their internet routing equipment for comast--that purchase was in October of 2012. Today is March 31, 2013 and I still have not received my rebate money. I've just filled out a letter to send to saveology to attempt to get my refund once agin. ( you see they are hoping you forget and won't jump thru the hoops to get your money--but don't give up) Here's a link to the sample letter:
    http://ocp.ga.gov/consumer-services/sample-letter-rebate-offer-not-honored
    *I think the government should fine companies like saveology for their bad business practices and for stealing money from consumers.

  • Ta
      24th of Sep, 2013
    0 Votes

    Same boat $200 gone from my pocket as well, there were around 5 threads with them, no response yet.

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