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Saudi Post
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sp.com.sa
sp.com.sa

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1.1 146 Reviews

How responsive is Saudi Post's customer service?

5 Resolved
141 Unresolved
Very poor 🤒
We don't know much about how Saudi Post handles customer complaints outside ComplaintsBoard, but what we see here, on our website, is quite disappointing. We think there might be reasons for the company's actions (like not knowing about the complaints), and we would be happy to see them among customer-focused businesses that easily solve customer problems. But until that happens, we ask reviewers to be cautious when dealing with Saudi Post and using their services, and to carefully read the experiences of other customers on ComplaintsBoard, because who is warned is armed, you know! 💪
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Saudi Post reviews and complaints 146

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Newest Saudi Post reviews and complaints

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4:37 am EDT

Saudi Post delay in delivery of my courier

I have registered mail no. RU150531123SA, for Lucknow, India, at the time of booking I was informed that within 8 to 10 days it will be reached, now after first of July 2015, there is no update,
So I request you to please look into the matter because it is very important documents.
Thanks & Regards
Mohammed Ashraf Ali

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Reviewer17335
,
Aug 26, 2015 3:41 am EDT

30 days ago have sent some impotent documents to (vidyaniketan school kottayam Kerala) India via Saudi post Tracking number RR012007275SA can't see any status updates from last 15 days

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5:36 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Saudi Post Waiting for bags from 20 september 2014

I have sent my baggage with saudi post. 20september. They told me maximum 15days I will receive my bags in south africa. I sent my bags with saudi post thinking that when I return home my bags will arrive. I am back from hajj 10october and up until today I have not yet received my bags. I am waiting 2months already and I cant track my parcel. Saudi post does not respond to my emails regarding status on my parcels. I am highly disappointed and will not recommend saudi post to anyone. This is not right. I am upset and feel that what they told me while I was giving my bags in is all a lie. So many of my hajjee friends have sent their parcels with saudi post and are also waiting DISAPPOINTED!

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11:20 am EST
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Saudi Post - parcel delay

Good day I came to complain about the delay on the delivery of my parcel. It was dispatched on the 15th October 2014 to Mozambique, and I was told that it would take 2 weeks to arrive (they guaranteed me), but until today (12th November 2014) I haven't received it. I went to the local postal services here and they told me that the parcel was in the...

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12:26 pm EDT
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Saudi Post undelivery of package

Hi everybody I was to get a document from saudi post from dammam in its tracking site it is showing from past 10 days the same status departed from the outward office of exchange to riyadh and in office section it is showing mumbai the tracking i. d is eh001743984sa somebody please help as that document is very importatnt for me how can I get from what I came to know from internet it is ready for going through the scanning in the inbound customs department and then it shud go through inward exchange from where it will go to gpo for distribution. but all this shud happen before 1 week i. e the document should be in outward exchange department for only 1 week but why mine is taking more than 1 week please some body help me as mine is a serious case.

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Baiju balan
, US
Feb 11, 2016 10:38 am EST

Dear sir
My name is baiju l am sent my post via Saudi post and his tracking no is CU 150133774sa the post office says this will be delivered with in 25th days but until don't received this post kindly guide me about this I am very worry about the post lam sent this post date 2/1/2016

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6:09 am EST
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Saudi Post - parcels not delivered

Dear sir, I send on 13-10-2013 from saudi post to pakistan post two parcels. saudi post says delivered at your home pakistan 10 to 15 days but now 60 days delay and not delivered at my home pakistan, My tracking number is (1) cu130047739sa (2) cu130047740sa Pease sir check this, Saudipost says we send these parcels and pakiatan post says not seen these...

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7:15 pm EDT
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Saudi Post package from u. s.

My two packaged send my wife here in saudi coming from california with the following date : december 24, 2012 and february 14, 2013... I received only yesterday one package (20 march 2013), this is the last package that send to me my wife last february 14, 2013... Suppossed to be the first package im gonna receive for the month of february... I dont know what happened to my package and there is something wrong to the employee of saudi post office or in the tracking? Its almost 6 package I received last year but its good nothing happened like this... The only thing I dont like is my last package last year, I remember november 2012... Something wrong with the carton... I have noticed that the original packaging tape of u. S. Was changed by the tape of saudi post... Ive losted 3 shirt and one belt... Its rediculous... And its happened again almost one big carton I did not receive... Im hoping that the saudi post office management give an action to this kind of problem... This is a bad image of saudi post office in riyadh if youre some employee doing something wrong with their job... Hoping that this problem dont happened again... Thank you very much...

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Musharraf Zahoor
, US
Jul 29, 2023 4:01 pm EDT
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Could me let me know what package is available on ID: [protected] & how much amount need to be settled.

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Jonas Macandza
, US
Nov 01, 2022 6:45 am EDT

At 24/10/22 about 11:00 my shipment was out for delivery at incorrect destination in Riyadh.

The correct destination is:

Al Jubail

Ras Al Khair

Ma’aden Aluminium Smelter

POBox 11342

MIC Village, C102-104

Best regards

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swati Singh. Bisha
, US
Aug 16, 2022 4:52 am EDT

The postman has not deliver my parcel but it shows delivered on 5/7/22 in my Centerpoint app.

I have been tossed from Centerpoint to Spl and couldn’t receive my parcel that worth 300 riyal

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Hana 9
, SA
Jan 20, 2020 5:59 pm EST

Hi, I didnot recieved the parcels under tracking number RV289496031CN, RV292198055CN - both shipped by air 2 weeks ago. Would be delivered already I guess . Could you help me find where is problem? Thanks and regards

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Odebowale
, SA
Nov 09, 2019 12:48 pm EST
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I have a document that I dropped in Saudi post inside embassy riyadh yesterday but the tracking number generated seems not correct. Till now I can not track my parcel. This is the tracking number (LP047633900SA) generated. Kindly help me fix it. Thanks

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smitch123
, PH
Oct 26, 2019 6:05 pm EDT

The saudipost messaged me to go to saudipost which is located in jeddah but my location is in riyadh. please if happened kindly please bring it to riyadh where my place is. Thank you. My Tracking # is EE500451511PH ..

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Muhammed Idrees
, GB
Sep 18, 2019 6:17 pm EDT

Salaam I have sent a parcel to Jaranwala, Faisalabad pakistan on 21/08/2019, but still not arrived on destination its been nearly 4 week, unfortunately I do not have receipt.
my phone number is(UK) [protected].
my e-mail address is muh-786@hotmail.co.uk

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A.Rahman Iqbal
, US
Aug 31, 2019 8:36 pm EDT

Dear Authorities,

I ordered a product on my Address in Riyadh but the package has been sent to Jeddah by Saudi Post. Package first arrived in Riyadh Head office according to the address I mentioned but then sent to Jeddah.

Please tell me how can I receive my package from Riyadh head office.

Package Tracking number: RV969202863CN

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Nawazsomi
, US
Aug 12, 2019 8:47 am EDT

Dear sir/madam
This is to highlight that My brother has sent me two parcels of dates under tracking no. CJ004720983SA and CJ004720997SA from Madina KSA to lahore Pakistan on 22nd july 2019 through Saudi Post.
My parcels have still not been delivered
You are requested to look into the matter and ensure delivery without further delay please
Regards

D
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Da mehraj
, US
Aug 04, 2019 7:48 am EDT
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Dear sir My parcel tracking number is ek105433085sa missing last of 2nd of June 2019i don't know what happen my parcel india airport authority say me i don't reciv your parcel plz can u tell me where is my parcel. I booked natwan saudi post office al malaz riyad send to india tell date not receive?

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+966 920 005 700

Website

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Most discussed Saudi Post complaints

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