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Satellite TV / Shady Bill collecting practices

1 FL, United States Review updated:

If you ever pay your bill with a debit or credit card they keep the information even if you say you're making a one time payment. Then if you're late or your account is past due they take the money from the last card you used to pay your bill. So if you don't have the money in your account you will get an insufficient funds fee added to your account. I told them to suspend my account but they said it must be in writing and you can't have a balance on your account. But you're billed in advance so there's always a balance. So they'll keep it going for about 3 mos with only like 2 channels available while charging you the full amount and then WHAM! They debit your account without you knowing it.


More Satellite TV Complaints & Reviews

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  • Al
      17th of Aug, 2011
    0 Votes
    Satellite TV - Terrible service
    Direct TV
    United States

    I am upset with Direct TV, their entire service, the rude and abusive treatment I have gotten from installation to cancellation, a period of 7 months. I won't go into details because a previous ex-customer has already outlined much of it but it covers everything.

  • 1o
      29th of May, 2014
    0 Votes
    Satellite TV - Monthly double charges, business practices
    United States

    Just when you think you’ve seen it all. directv impressively
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  • Sb
      8th of May, 2015
    0 Votes
    Satellite TV - Terrible service
    Century link prism
    United States

    This company us a nightmare, service is mediocre and customer service us non-existent. I have spent HOURS on the phone trying to get my account sorted and this is the THIRD time. Today 4 hours passed backwards and forwards NONE of them seems to know what they are doing and if you get that annoyed they just disconnect you! Well century link come the end of my contract I WILL be disconnecting you. Also expensive!

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