Satcover LimitedDirect Debiting my Account

1 Review updated:

On checking my Bank Details on the web, i suddenly found a Direct Debit on my Account which I had not
autorised them to do.This charge had suddenly appeared from nowhere, and i definately did not
authorise or sign any aggreement for this amount to be deducted from my account.
I have been to the Bank and stopped any more Direct Debits being taken out.Can i claim my money back
it was an initial instalement of £6 for Satcover which I do not wan't.

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  • An
      Jul 12, 2009

    Satcover Direct have also done this to me with an unauthorised direct debit on 19th June

    +1 Votes
  • Sh
      Jul 14, 2009

    They did it to me on 17 June. Cannot contact them by phone even the no. my bank gave me for them. Have stopped DD but I remember going through this before so have no confidence that it won't happen again. How can we stop the banks accepting these DDs without authorisation?

    +1 Votes
  • Ma
      Jul 16, 2009

    They did it to me on 23rd June. Tried phoning them on the number the bank gave me and just get automated message of "this number is temporarily suspended" and it disconnects the call. Have stopped the DD with bank, but what's stopping them from taking out more from account if I have no control over it. Now thinking of changing my bank account.

    0 Votes
  • Su
      Jul 17, 2009

    Originally I paid Satcover by credit card, March 2005, they insisted on direct debit details for 2006 but took 3x£65 out of my account in July 2005. ELEVEN letters faxed over and back eventually got my money refunded. Last year I shredded all but one which I had faxed over in my handwriting stating that I had no wish to have any further dealings with them if that is the way they conduct their business. Move on 4 years and on checking my June 2009 statement like so many others I have read about, they set up another direct debit using my 2005 details. Thank goodness I checked my statement carefully. Nat West recently wanted me to go paperless but I missed this fraud on line so wrote to them suggesting that instead of bothering about sending paper statements they should plug a gaping loophole in the Banking system i.e. allowing Companies to open up direct debits without a signature from their client or at least a phone call to verify. My suggestion was met by the response that it would not be viable, what rubbish when this rogue must have cost the Banks a fortune. I hear from a reliable source that although both companies have gone into liquidation David Reynolds is already setting up another Company. If that is true then it is little wonder the UK is in the state that it is in. The crooks get away with their ill gotten gains and Jo public as per usual foot the bill. This guy must not be allowed to walk or for that matter the senior staff either. Goodness knows they have been investigated long enough by many so there should be no problem in seeing justice done, should there? Sumarose

    +1 Votes
  • Lu
      Jul 24, 2009

    Satcover have also done this to me and i cant get hold of anyone there to talk to me about it, as of today my bank are investigating them and are trying to get my money back. The shisters had been taking £129 unauthorised mony from our account

    0 Votes
  • Ke
      Aug 09, 2009

    done this to me after hundreds spent on phone calls letters etc i have issued a court summons on both them and my bank it is tantamount to theft.

    0 Votes
  • Ru
      Aug 22, 2009
    Satcover Limited - Taking unauthorised direct debits
    Satcover Limited
    Imperium House Ford lane BN18 0DF
    United Kingdom

    I have cancelled my Direct Debits with this company .It was set up to cover Sky should an engineer be required, Recently they have taken out over £1oo pounds (2 Payments of £49 .99 plus 2 lots of £6.5o and also another £5. This has been going on since June 2009. I have spent £20 on phone calls and there is never any answer .I have sent an e- mail and two letters (The last one recorded delivery) enclosing infomation from my bank account where the reference numbers change.I notice that many other people have had enormous problems with this company, the Head of the Credit Control team is David Reynolds. I am a senior citizen dependent on a pension.

    0 Votes
  • Dr
      Sep 29, 2009

    i am sorry to say the chance of you getting a refund or an answer from this company ran by David Reynolds is pretty silm,
    i worked for this company for a short time and im owed a months wages - with anyboby else i would except to get paid but im looking at righting it off and have reported it!

    my only advice is to close any account you have given them any details to, due to the fact he has been re-opening closed account and re seting up d/d or taking payment from account

    0 Votes

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