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Sas Samurai Shark / Total rip off!

355 Byrd AvenueNeenah, WI, United States Review updated:
4.55
Contact information:
Phone: 1-866-504-7705

I ordered three sets of Shark knives, $10.00 each set, plus $7.95 total shipping and handling. I was told I would get three pairs of shears free,when my packaged arrived I was charged $30.00 for my three sets plus a WHOPPING $71.55 for shipping and handling. THIS IS A RIP-OFF!!! The merchandise that I ordered was NOT satisfactory. I called customer service, at least 50 times before I got through, I was informed they would credit my account for $13.00. Please, give me a break. This is a very hard and expensive lesson learned, especially during Christmas Holidays, when I was trying to buy my family members nice gifts that I thought I could afford. This, in my opinion, is false advertising. Whatever happened to satisfaction guaranteed? Thank You, Melinda Sanders
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Ro
  10th of Jan, 2008
Agree Disagree 0 Votes
I ordered one set of knife sharpeners. The add saiad buy one get one free. The add also said you would get a set of shears also free. however when you go to order you see that the shears are not free, they charge an additional fee for this. When I checked my credit card statement it showed $25.90. This was supposed to be $10.00 for the sharpener and $7.95 shipping. The customer service number they give 920-966-6600 is always busy. Upon calling the order number they give o an 866 number to call. I called that number and got right through. I was told the item is $10.00 and the 2nd one is free but they charge a special handling fee for any additional items. I was told they are on back order with no estimated shipment time. I canceled the order and will never do business with them again. I feel the adds are very misleading!

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