Sarah Cabrera-Hernandez MUA & Photography review: Unprofessional and did not consult client 222

Is that why Aldo's so fat?

"beefy arms" LMFAO!

For all the TEAM SARAH fans, take a look at modelmayhem.com and see where her "original" ideas really come from. This is a website for professional models and artists and photographers. Just looking at the site, you can see where she gets her ideas from.She is a fraud. She takes concepts and ideas from real artists and throws her twist on them as if she thought of them herself! Give me a break Sarah! Just because you bought some softboxes background paper and a load of MAC makeup does not make you a professional or an originator in any way. Just looking at some of your complaints, it seems like your biggest "haters" are closer than you think.

Sarah has a foul mouth and is unprofessional. Her appearance at the wedding does not surprise me. If it's not about her, she just won't dress for the occasion. Just look at Chata's personal page and you can see for yourself what your dealing with. She carelessly calls people "[censor] and [censor]s"and yet she presents herself on her business page as a innocent victim who doesn't understand why people don't think she is as wonderful as her fb friends do. That's because they don't know you or they aren't getting free pictures. All they know are your photoshopped pictures and random blurbs of "appreciation" on fb. What they don't realize is half the people she photographs are getting their jobs for FREE or she is trading them pictures for more random artwork to cover her beefy arms! She goes through friends like she does makeup and like makeup they don't last. Before you seek her services, do your research on the person and see what she's really about.

Sarah Hernandez was hired to photograph pictures of a co-workers wedding. She showed up in jeans, a t shirt, and a banana clip. REALLY? Not very professional if you ask me. I hope the pictures turn out better than her appearance.

Don't worry folks! I know for a fact that the people that are VERY close to her think the same thing but smile in her face everyday and feed her head with lies so they can get free pictures and makeup. The truth is coming out about her and it isn't from strangers!

Very disappointed in Sara's level of professionalism. Make-up application was uneven and heavy and photos took much longer than her work shows for them. Very immature conversation and allows for distraction which adds to the length of your appointment time. Will not return or refer anyone. Her work is intended for high school students who want to look older. Another local makeup artist, Holly Neal Makeup, does much better quality work and doesn't over edit in photoshop to compensate for poor application.

Has anyone seen Sarah up close!?! If she is saying that the makeup needs to be heavier for photos, what is her excuse as the photographer? It makes sense why she does face painting at NVLA because she wears a LOT herself. It is NOT flattering to wear that much coverup on your face. I was pretty shocked to see her up close. If this is what your clients look like when they leave, then I am not surprised by some of these comments. Save that crap for halloween!

OK... I don't know Sarah at all but my daughter is friends with her on fb and i kind of feel bad for her. First off, my daughter asked me if she could have some money to take pictures. Her prices (ranging from 100 and up for very few photos) are extremely overpriced and I think her make up is a bit too heavy for children, so naturally I refused to allow my daughter (who is 17) to go to her for services. But what is really upsetting is that my daughter, who's friends have used her services, really looks at her fb page and this woman shares too much personal information with random people! Tonight, as I was looking at her page, I saw that she listed the school that her children attend BY NAME! Hello! You are friends with RANDOM strangers, and possibly pedophiles! You should be ashamed of yourself! And then she writes to some random girl who's default photo is of her holding her middle finger up and writes "so hold your middle finger high!" Are you kidding me? Mrs. Hernandez, please remember that you are "friends" with children and influential teens, you are a parent, and if this fb site is being ran as a business site, listen to the advice of your friends and leave that immature garbage for your personal page! I will NEVER allow my daughter to use your services and I am quite surprised with several of the comments written on this site. It is a true display of your character and you should really look at yourself before posting advice.

A Concerned Parent

WOW! I was going to write about my experience with Sarah and it sounds very similar to what happened to not.impressed. She answered her phone during my session and the only reason it takes as long as it does is because she is unorganized and unfocused. It was pretty clear that she was arguing or mad at someone and rushed her work with me. And she did exactly the same thing and started complaining about how much work she has to do, etc. etc. Making money is more important than quality and customer satisfaction and unless you are friend of hers or she needs you for a specific look, don't expect much. I was going to Shine long before Sarah ever came to the salon and I have to say, putting her at the front counter or even having her downstairs with the stylists is a bad decision. it really ruins the expereience of an otherwise nice salon. And she and her "gorilla look alike husband" have their business all over the salon and this city! Stop already and grow up!

Sarah Hernandez is nothing more then a criminal. She is practicing cosmetology without a license and she is over charging her clients for a half-[censor] no skilled job. I mean literally ladies come on u can doll yourself over with a ton of make-up and take a ton of photos zooming in and out and crop the hell out of them and u got what people call SH quality work. On-top of having a nasty attitute and being extremely un-professional she likes to mix her personal life with business which for real professionals with real clients is a big no no. I mean no one wants to hear about your llame personal life or anyone invovled in it, and to be truthful the only reason her as people call it "Team Sarah" even supports her is because they get free pictures done and they can add them to their wondeful facebook or myspace accounts and have people post picture comments and how wonderful it must make them feel to have fake photo choped pictures of what is supposed to be themselfs. To be truthful they are probably only nice to her because as I hear it her gorilla look alike husband is probably sleeping around with all her so-called friends...

i am just curious as to how much you gals are paying for this service?

Like a lot of other woman I was impressed with her work when I first was friend requested by her on Face Book. I thought it would be fun to get dolled up and get pinup style pictures. I contacted Miss Hernandez and after a couple of brief messages I set up an appointment. She assured me that she could do a fabulous job and she told me she was looking forward to our shoot. I did think that her pricing was high, but I thought it was a one time oppurtunity and I should go for it. The day of my appointment I was contacted and she let me know that her first shoot was running late and she would have to push my time back, which would have been fine, but I took time off of work for the specific time my appointment was scheduled for. I showed up for my appointment, at which time she still had not cleaned her brushes from the previous client or had even begun to get ready for me. Another thing that I found to be rude was she answered a couple of personal phone calls during the makeup application. Not only that, but she proceeded to fill me in on information about what the phones calls were about and who they were about. She also kept telling me how tired she was and how much editing she had to do on other clients pictures. After my makeup was caked on she had me look at it to see what I thought. It probably would have been ok other than the fact that one eye had more makeup on it than the other. She assured me that she would fix it in the editing? I left the session feeling, well let's be honest, ripped off and I hadn't even seen the pictures yet. Finally after a couple of weeks I was notified that I could pick my disk up. I know a lot of other girls that have had pictures done by Sarah so I know how many pictures should have been on my disk. I recieved 6 pictures of which there we 2 pics just zoomed in or out 3 times.
The "editing" was so over done that they didn't even look like me. I showed them to my boyfriend and a few friends and they all said the same thing "is that supposed to be you" or "who is that". I know that I'm an attractive female so I don't know why she felt the need to alter my pics so much. But as time has gone by and the more I have seen her work and her clients in everyday life, she does it to all of them. She is not a photgrapher she is a photoshopper. And a really bad one at that. Ladies if you want to have your pictures taken go to a reputable photographer that specializes IN PHOTOGRAPHY. I definitely would not go back to her and whenever I here someone thinking about going to her I steer them elswhere.
Sarah Hernandez is OVER PRICED, OVER RATED, UNPROFESSIONAL, AND A WASTE OF TIME!

Sarah is very nice when you meet her and tries her best to make you feel comfortable during your session, but I have to disagree with some of the people who say she is open to feedback. After meeting her and reading her responses to the person making the complaint and the other comments, I don't feel comfortable talking to her. I agree that she charges a lot, and you only get 1 or 2 pictures and I didn't get to look at the pictures to pick which one I liked. I think that she knows this and that is why she is always offering discounts for specials. I also didnt realize that the makeup would be so heavy, which makes a lot more sense now when I see the picutres in her albums. Most of these girls do not look like their pictures and some of her editing does make people look sort of fake. And it takes her a long time to get your pictures, but i notice she posts new pictures of the ones she likes or who are her friends. I would also have to agree with some of the other people who say that your money would be better spent with some of the other local photographers and make-up artists. It will be cheaper and you get a lot more pictures for the money.

It's pretty hard not to know who Sarah is in this small town and good or bad, the facts are clear. She charges WAY TOO much for work that is not consistent, she has a very specific style of photography that tends to make her models look much older than they do in person, she is a bit heavy with her makeup, and she needs to work on being a professional. But who cares if she is a nice person or anything else about her personal life for that matter? I am sure she is nice when you are paying her.

The previous complaint is actually mine. I was using someone else's computer! Oops!

M.D.

I used to work with Sarah and I agree that she is NOT a nice person. When I first met her, I thought she was really nice and professional, but as she became comfortable in her job and with us, she got really sloppy. She was always talking about some one and she made fun of just about anyone who came into our store. She isn't shy with her personal business and anyone who knows her has to be careful. If she can talk about her own family like that, she will repeat your business too. We were all guilty of taking an eyeliner or two, but she would really take a lot of product and give a lot out to her friends. I'm glad to see that she has gone into business for herself since I think it would be hard for her to work with other people. Her messy style will eventually catch up to her.

Does anyone notice how many "photographers" Napa has gotten lately? I have been a local photographer for many years now, before it was "cool", and I can say from an artistic standpoint that she is limited in what she can do. It is clear that her customers are not familiar with professional work. Based on what I've seen on her FB, her outdoor shots are HORRIBLE and her editing varies from not enough to way overdone! I have also seen many of her "models" out and about in Napa and what she does to them with editing alone does make them look extremely fake. I would agree that she is a FB photographer since most people don't look like that. And to be honest, she doesn't look like her photos either. But I think the most disturbing images of all are of the young girls that are on her page. They are CHILDREN and you make many of them appear much older and over sexualized. It's okay if you want to paint the faces of the 18+crowd, but to objectify your own child is disturbing. If you want a real photographer that captures what a real portrait is intended to, then search for other local photographers that have more experience and more variation. And if you want makeup, there are a bunch of those out there too that are willing to charge far less than what she does.

I love how everyone that has had a bad experience with her is considered a "hater", "jealous", "ignorant" etc. I also think it's a bit funny how this site has back fired on her. She originally posted this on her facebook profile asking her groupies to add positive comments. So desperate for a little stroking to her ego. So as the negative reviews seem to be POURING in, that doesn't make anyone a "hater" as "team sarah" likes to think. believe it or not "team sarah" not everyone is impressed by her or her work. not even some of the ladies that work at shine. so for all you ladies that like drama, [censored] talking, over editing, and over paying for a service, I say go for it! I personally think she's way over-rated.

I know Sara on a personal level to and she does talk A LOT but I can't help but wonder if she is writing this stuff herself to get people to feel bad for her? some of the comments sound a lot like she does and i cant say i would never see her doing this. she is def someone who likes people to feel bad for her but its really hard to when we know what she says about other people. I am friends with several people who know her and we all agree she is pretty messy with her business both professionally and personally. Sara is just a bit immature and i hope those folks at Shine don't go down with her.

I know Sarah on a personal level and she is NOT the nicest person. She talks alot of trash about alot of people in a very small town. Chances are if your talking bad about someone it will get back to them. On a "professional" level and I use that term loosely, gals save your money. get a camera and photoshop and do it yourself. You'll be just as pleased with the results. She cheats the system on local, state and federal levels. I am a hardworking woman who pays taxes and it sickens me to know that her pockets are lined with money that other hardworking women give her. BUYER BEWARE FOR SURE!

I am still surpirsed that no one has reported her to the california state board! She is making (real) licensed professionals who took the time and effort to earn their credientals look bad. Her work is way to overrated, and to be blunt its FAKE. I've seen a few girls out in public and I can tell u this that 75% percent of them do not even come close to how sarah portrays them to be. I mean are u really paying all this money to look fake? Whatever happend to natural beauty? and the other 25% percent are already beautiful and really dont need her help to look good. She should really call herself a Myspace or FB photographer as thats all she will ever be! and everyone else is right! Your a little girl trapped in a grown ups body. Start acting like an adult stayout of other peoples personal business...

OMG! I was about to book something with her until I found out how much she charges! Her prices are outrageous, espeicially since she is not a licensed professional! She charges like she has her own studio when according to the person who complained, she (i am assuming) rents a space at a hair salon? And when i saw her response to one of the comments to Maria " I understand how you feel but if you feel so strongly that I have behaved unprofessinally, perhaps it's better that you don't seek my services in the future." She sounds pretty rude and obviously isn't as professional as all of her friends think! If you say you are going to do a wedding, DO THE WEDDING! Brides are stressed out enough without having to worry about flakey makeup artists. And some of the comments must be from her friends since they all talk about "knowing her on a personal level." but it sounds like some of her friends think she does 2 much 2 looking at these comments. Sorry to say, but I am one less person that is willing to pay for these services, especially since she overedited her picture cus she wasnt good enough? Lets put it this way folks, she charges more than Glamor shots for the same style of work!
Thanks for saving me a lot of money guys.

I have had the pleasure of working with Miss Sarah twice now and loved both sessions! I hate to say it, BUT I agree with a couple of comments about her posts on face book. Come on girl, I love you, but PLEASE STOP! You are giving people reasons to complain about you and you are making yourself look really bad! You got to be smarter than that to make it in a SMALL town! That's what your personal page is for!

WOW! THANK YOU SO MUCH FOR THE PERSON WHO POSTED THE ABOVE COMMENT! SO UNPROFESSIONAL! I had to delete her from my FB page, because I was so annoyed at how immature she truely is. My advise to Sara, leave your personal problems (and there are many) off of FB! You look so desperate. The only reason you post such nonsense is because you need to feel validated. If you're so talented your work should speak for itself. You shouldn't have to speak for your work! Get a clue.

well if you look at her facebook page, you can see that she is NOT someone who can take constructive criticism since she likes to post random comments so that her "Team Sarah" friends all stroke her already BLOATED ego. Come on guys, its obvious that the only reason people think she culd be 26 is because she is acts like she is and just reading her responses to the "negative" comments shows how close to 32 she really is! Defensive much? as for her supporters, you really make her look good when you put down the people who have a right to have an OPINION!Grow up "team sarah" and keep kissing her butt because she gives you free pictures.

I think that Sarah was very kind, very welcoming and I could tell that she enjoys her work. When we starting taking the photos she told me exactly how to pose and I trusted her as I assumed she would know what poses look good, and she was completely right, I love the poses! However my complaint would be the makeup as I thought it was far too heavy and she has mentioned that it is required for the photography however I felt that my pictures still made me look like I was wearing far too much makeup and it did nothing to benefit my beauty. I'd like to make it clear that I'm saying this as constructive criticism as I'm sure Sarah would like feedback even if it isn't 100% positive. She put the pictures up quite soon after and has edited them well, I do feel that they were a little bit over edited but I probably needed it to be honest!

I agree. It's not worth the money. It's totally overcharged. She's great with make up but not great enough for the prices she charges. Time spent on make up, and photographs didn't feel professional.

Please women u are beautiful naturally u dont need some fake wanna be make-up artist who cant even handle her own personal life to paint u up like bobo the clown and take pictures of u naked in order to get a mans attention. You are attractive by being all-natural and by your intelligence and how u carry yourself.

I agree! If she continues to make claims at being a professional at anything, she should have the appropriate licensing to back it up. I don't trust anyone who claims to have over half their lives worth of experience. I live in Napa and I would not go to her for either service after reading this complaint. Especially since the people defending her sound about as immature as she does in her response. telling your friends to call the person making the complaint names does not make you look so good.

Regardless of weither this so-called make-up artist has notifed the customer that she is as she calls it a "freelance" make-up artist bottom line is that she has not had any formal training. I'm not sure how educated she is but it is completly ILLEGAL to practice cosmetology in california without a license especially when she is making a profit and isnt paying the proper taxes. My advice is to call the california state board and have her reported, and also sue to get back whatever money she took from u. I'm not sure what the big fuss about her is anyway all she pretty much does is photoshops her pictures... rookie...

Sarah is not a "professional" photographer but does do better with some clients over others. She agrees to more jobs than she can handle at one time so you don't get your pictures when she says and sometimes they come out a little rushed. I think she also does better on people she is friends with.

WOW...I completely agree with everyone (except for this reviewer, of course). This reviewer has obvious personal and mental problems. I've NEVER heard any of Sarah's clients complain about her work until I ran into this site. And after seeing majority of the comments here, Sarah has been doing an AMAZING job and is very very PROFESSIONAL. I've seen and know Sarah's work and it is AMAZING. Here's my question to the reviewer...have you done any modeling before? What do you know about makeup or photography? And not once have you mentioned anything about YOUR photos. If you weren't happy with her work or didn't agree with the poses she was making you do, why didn't you speak up then? I'd LOVE to see a picture of you on here, so we could all be the judge. Who are you to say that her clients all look like "[censored]S" after she puts their makeup on? Wow...you really don't know what great art or photography is huh? From my understanding...Sarah clearly states to her clients that all pictures she takes belongs to her. How can you say that she doesn't get permission from her clients to use the images? I know for a fact that all the client's photos that are up in her pages/website/etc. gave their permission. Hmmmm...makes me wonder too. Is YOUR picture up by any chance? Again, I would LOVE to see a picture of you. Please attach one on here! Some quick advice too...if you're going to talk this much smack, you would need to show some proof (maybe before/after pics from your shoot, pics of your so-called breakout/rash on your face), then maybe you could get some people to be on your side. As far as I know, there is absolutely NOTHING wrong with Sarah Cabrera-Hernandez's work, the location of her jobsite, etc. Who are you to complain about how the location is just an attic? So, childish. This complaint obviously has more to it than just these little whine and cry words stated on here. It's only obvious Honey, that you weren't happy, probably something didn't go quite as right as you wanted, so your best defense is to say as much BS as you can to make Sarah go downhill. It's not going to work. Sarah has been and STILL is doing great before and after your experience with her. Here's a thought...do your OWN makeup, get your camera, have your husband take your pics and call it a day. I don't think you deserve working with ANY professional makeup artist or photographer. You obviously wouldn't understand how this all works. So if anything, BEWARE of THIS reviewer!

Keep up the AWESOME work Sarah! Don't let 1 little cry baby turn your down.

March 29 at 3:32pm
Sarah,

I have been thinking about this since you stated you were unable to keep your appt for the wedding.
As much as I adore your work and your talent is simply amazing, I feel as if my experiences with you have been less than professional. I understand that you’re a high demand item at the moment but at the same time, my appointments with you should be met since they were made in plenty of time.
I see your work on FB and do know that you have been posting pictures and I am to only assume these are after or around the date of my first appointment with you. Not only were you unable to provide me with photos regardless of refunding the money, but the family dilemma that caused in my own house… That was to be a surprise for my husband’s bday and our anniversary which turned out to be nothing. Having to lie to him about where I was, coming home with make up on… things like that to keep this a secret to just tell him it was all for nothing. It was quite upsetting for all of us.

So with that experience, I still decided to use your services because I enjoy your work. I thought I gave ample time in booking the wedding appt and thought that this would be a high benefit to you as well considering the amount of money you would be making from it. So again, you have canceled the appt and now I am left with a reference from you, for someone I don’t know and don’t particularly want since it was your services I was hiring.

In light of the recent posting on your profile about the complaint, I thought this would be an opportunity to share with you my experiences and frustrations without doing it in an open forum. I hope we can work together in the future with an outcome of a great experience.
Maria

Sarah Cabrera-Hernandez March 29 at 4:05pm
Maria-

I completely understand your frustrations and I appreciate your input. I explained to you why things turned out the way that they did, gave you a refund and apologized.

You're right, I have had a higher volume of clients that has been difficult for me to adjust to and accomodate considering I'm practically doing this all by myself. Aside from my sister logging on from time to time and booking appointments for me, I run this business by myself. I told you that the computer techs were able to retrieve the all the images from my drive when I offered to go ahead and complete your pictures and you chose to get your money back instead. So I don't see what me posting images of my clients that were before during or after your shoot has to do with anything? I don't appreciate you implying that I was being dishonest about something when I was sincerely sorry for what happened.

About the wedding, I understand and appreciate that you were hoping to hire me, but I had already been booked by another party that paid a deposit so my hands are tied. And just so you know, I don't refer my clients to just ANYONE, Holly is extremely talented and trustworthy and that's why I recommended her.

You hadn't paid a deposit yet for the wedding yet so the appointment was never officially set, I make that clear in the information I send about booking anything with me. I understand how you feel but if you feel so strongly that I have behaved unprofessinally, perhaps it's better that you don't seek my services in the future.

-
Sarah
Thank you for your response I would just like to clarify as where I’m going from to the unprofessional so you can be more business oriented as to the posting of other clients before and after my shoot.

When I first talked to you about booking my shoot you explained “that there was one month turn around” I stated “that was great not a problem” but 42 days later I still didn’t have the pictures. I know for a fact that on around Jan 28th someone did a shoot with you and by Feb 4 her pictures where ready and posted on both pages. 7 days later those pictures were done that where I felt that you were unprofessional to a client that paid for your service. Thank you for your understanding in this matter

I have had the privilege of getting to know Sarah on both a personal and a professional level. She is extremely talented and passionate about what she does. As a client, I couldn't have been happier with my experience. I felt beautiful as a woman and my husband was in awe of the photographs. I am absolutely shocked and embarassed that you would have the nerve to slander her on an internet site. If you were unhappy during your shoot, either with the makeup or the poses, you should have spoken up. Sarah makes every effort to meet her clients' needs. Perhaps you should have done your research as the consumer and viewed her previous clients' pictures. This would have given you some indication of the type of work she does.

All you have done with your complaint is shown your lack of maturity. This is Sarah's livelihood; she works incredibly hard to provide for her family. How dare you attempt to devalue her talent and work ethic.

I have not personally worked with Sarah YET. I plan to book a shoot for my husband and myself this summer. I have personally met Sarah and can speak for her integrity and professionalism as well as her fun loving nature. In all of the photos that I have seen of women of all sizes, every model has been portrayed in a tasteful and classy way. I am a HUGE fan of her work and I believe that it is extraordinary!
In my opinion, this "client" has a HUGE insecurity and decided that she needed to take it out on someone else instead of looking at herself. Of course make-up for a photo shoot is going to be heavy, duh! It's for the photo shoot not to wear all day. Do you really think that when a celebrity does a photo shoot the make-up is natural and that is how they really look? Also, if you are uncomfortable with a pose, wouldn't you speak up?
Anyhow, Sarah your work is AMAZING and I cannot wait to book our photo shoot! I believe in your talent whole heartedly and am so excited to work with you!

i like her pictures and i think she is talented, however i do think she spends more time on certain people that she's personally friends with. the editing always looks better on certain clients.

I am so blown away that anyone has anything bad to say about the experience with Sarah! She is the best in the business and I have seen tons of photographers and different shots...she stands out not only because of her talent and excecution, but because she is a joy to work with! I have booked with her twice and loved every second and every result! I will continue to book and she is absolutely amazing and I recomend her to everybody! Whoever decided to complain about her services obviously hasnt looked at her work because first of all NONE of those girls look like a "[censored]" and it's up to the client if they'd like to do a shot like that! She is the only photographer I felt comfortable enought to sho that in front of and knew I would totally be taken care of! She's wonderful!

Rachel

I really think THIS IS A PERSONAL ATTACK IN DISGUISE OF A PROFESSIONAL ISSUE. I have worked with Sarah and so have a few of my friends... she does awesome work. She's down-to-earth, very professional, and open to feedback. If this person had an issue, she should have told Sarah during the make-up application process or photo shoot. I'm positive Sarah would have made some adjustments to make the client happy. She isn't a mind reader and can't possibly know someone is unhappy unless they tell her duirng the process, so she can fix it. She made adjustments on my make-up to suit what I was looking for and it turned out wonderful. Sarah is extremely approachable and this person didn't have any guts to open their mouth and let Sarah know their preferences and what Sarah could do to help make their experience better. Anyone that has worked with Sarah knows that she welcomes their opinion and will go the length to make her customers happy. Sarah is extremely talented and I disagree with anyone that says she isn't. I had a consultation with her at ther place of business (which was perfectly fine!) and later she came to my house to do my make-up for my wedding. She also did a few other girls' make-up. In no way did anyone look like a "[censored]" and everyone voiced how pleased they were with the make-up. One of the girls asked to have an adjustment after the make-up was done and Sarah fixed it to her liking. Her work is amazing!

Shame on this person for trying to attack Sarah and being gutless enough to remain anonymous! Learn how to address your personal issues like an adult and stay off the internet.

Also- just for the record- I've done a few shoots and not only am i not a [censored], I don't look like one either...