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CB Photo Services Review of Sarah Cabrera-Hernandez MUA & Photography
Sarah Cabrera-Hernandez MUA & Photography

Sarah Cabrera-Hernandez MUA & Photography review: Unprofessional and did not consult client 222

T
Author of the review
2:55 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

I did NOT enjoy spending my time or money for my "photoshoot" with Sarah Cabrera-Hernandez. She claims that she has been doing makeup and photos for "years" and that she is "self-taught" but after my actual experience with her, I see that she has a lot of learning to do. She piled on heavy layers of makeup on my face (WHICH LATER CAUSED ME TO BREAK OUT INTO A RASH) and when I got home, my husband was really upset and disappointed becuase my face looked like it was MELTING off. During the shoot, she would pose me like she has many of the other, MUCH THINNER, clients in various uncomfortable and "[censored]-like" poses claiming each time that they were going to be "great". It was obvious to me that she does not know what she is doing and even worse, she is claiming to be both a photographer and a makeup artist who can "make anyone beautiful" when instead she should advertise that she can ONLY make anyone look like a [censored]. You can also tell that she does not edit all of her clients the same, and is selective about who she actually wants to do a good job for. But my biggest complaint is that she did not take the time to actually consider what I wanted and CONSULT me, her client. Her "studio" is actually a revamped attic and the girl who did my hair even complained about her work. Sarah does what SHE wants and the CLIENT has to pay for her "vision".

AFTER RESEARCH, SARAH CABRERA-HERNANDEZ IS NOT A PHOTOGRAPHER OR A LICENSED MAKE-UP ARTIST. NO ONE SIGNS CONTRACTS AND SHE DOES NOT DELETE HER CLIENTS PHOTOS OR GET PERMISSION TO USE THE IMAGES.

SARAH CABRERA HERNANDEZ DOES NOT SHOW VERSATILITY IN HER WORK AND ALL OF HER MODELS ARE SHOT IN THE SAME LOCATIONS WITH THE SAME POSES.

BUYER BEWARE.

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

222 comments
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J-WOW
Napa, US
Aug 21, 2011 10:15 pm EDT

SCH's newest creation, Aldo HernandezPhotography is a breeding ground for underaged females to be taken advantage of by the photographer himself! If anyone knows or has even talked with him, then you know that he is always on the prowl. He's like 40 years old asking girls to take off their clothes and creeping around like he's 20! How ###ing gross!

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Ban SCH & AMH
, US
Aug 08, 2011 9:20 pm EDT

Has anyone looked at SCH's fb page lately? What the hell is AMH photography? How ###ing stupid! So if you want a cheaper photoshoot, you go to her [censored] husband? Greedy ###, pathetic attention seekers who are continuing to taint this city and corrupt the photography industry! These people are a ###ing joke and they aren't professionals! And Sarahs ego is bigger than she looks in that God awful purple moo moo that she wears around town.

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Alternative School Dropout
, US
Aug 02, 2011 7:09 am EDT

Sarah is a ###ing liar! She went to the same high school as I did because she had a kid when we were in school! That ### claims she graduated from Vintage AND Napa High?WHAT ARE YOU TALKING ABOUT? ANd she says she graduated EARLY? No idiot. We earned credits faster becuase we weren't in regular high school. GOD, I hate stupid ### that have to lie about where they came from! She's as fake as those eyelashes she wears!

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ShanyaTot
, US
Jul 30, 2011 2:07 am EDT

Sarah Cabrera Hernandez is a trash talking sloppy piece of crap! She likes to talk ### on fb but then acts like she's above it! She is messy with her business and she's messy as a friend. As for people thinking they are models after bring warped by Sarah take a look at that model mayhem page and see how many pathetic ### in napa think they are pros! Her trashy ### sister too!

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NapaTeamMom557
, US
Jul 27, 2011 3:51 am EDT

Oh MY GoD! I have heard both good and bad things about this woman around town but this woman has a kid that is on my kids team and I am completely shocked how superficial and stuck up she is! She walks around like she is a ###ing celebrity and her obese husband acts like he knows what he is doing! This ###ing city is being taken over by these "parents" that act like they are teenagers! They are both definitely something to talk about and their ridiculous tattoos all over their arms and hands make them look like complete idiots!

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FCUK SCHSTUDIOS
, US
Jul 20, 2011 5:31 am EDT

UNPROFESSIONAL!
UNRELIABLE!
DO NOT TRUST THIS PHOTOGRAPHER WITH YOUR IMAGES OR YOUR BUSINESS!

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Would NOT Recommend
Napa, US
Jul 17, 2011 8:38 pm EDT

She needs to stop taking on more trade shoots when she hasn't finished her paid jobs! We pay her too much money for a half ### job so she needs to get her priorities straight and get back to work and stop claiming there are "last minute openings" EVERY WEEKEND! Why don't you get your paid clients pictures done and stop trying to stock up your wallet with disillusioned clients that haven't experienced your lack of professionalism yet! SCHStudios is about to get a BBB complaint if she doesn't get her paid jobs done NOW!

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Still waiting for my photos
San ramon, US
Jul 12, 2011 4:22 am EDT

Sarah is nit as professional as she looks to think. She has been allegedly working on my lady's pictures but we still haven't seen them. One minute it's a family emergency then it's a computer issue then she's sick, but if you see her around, there isn't anything wrong with her. I wish she would just stop making up excuses and be more professional!

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MoniqueP
, US
Jun 08, 2011 11:32 pm EDT

Has anyone seen her self portraits? Sara edits her OWN photos to the point where they are unrecognizable! She does NOT look like that in person! She even edits her own NECK! LMFAO! Makeup doesn't hide everything that's for sure! I drove by her shop the other day and had to do a double take! She looks nothing like her photos AT ALL!

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whoistiredofsch
, US
Jun 07, 2011 5:00 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Sarah is lecturing the masses about valentinos images and the negative effrcts these images have on young women and yet her job is to imitate these images and manipulate the natural look that her clients already possess! You continue to look like an idiot as well as your followers on their soap boxes trying to sound intellectual. We all know you are disturbed with this imagery not because its the same ### that has been around for years but because you can't control your need to talk about someone, even if its a famous designer who could care less about you or what you believe in. Sara feeds on attention. She needs to make a name for herself and her creative means of doing so is yet again on Facebook! Lmfao! Pathetic and sad. Blog about that Sch!

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Wolfpack29
, US
Jun 04, 2011 10:30 pm EDT

I just spent an hour of my life reading this ### and laughing hysterically! Sarah is hella immature and hella people can't stand her. I wish they would say it to her face, but Napa is full of fake ### people which is why Sarah fits perfectly. But does anyone think that her husband is ###ing that skinny little sister of hers? I saw them a while back getting food and they definitely looked "close". it wouldnt surprise me either since he likes them young and sarah most def doesn't look like her sister naked! LMFAO

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Eleana D.
Napa, US
May 23, 2011 5:00 pm EDT

Models: STOP ASKING ME TO WORK FOR FREE! This is my fulltime job and I help support my family with it. If I contact you that's a whole different story. But if you contact me, expect rates period. If you take your modeling seriously than you should be willing to make a smart investment in some quality images.

"And the images in their ports aren't so great, I mean you can get any perv with a camera to take your picture for free! It doesn't mean it's going to benefit your career"

WHAT A ###! SARAH IS SUCH A B&*^%! YOUR WORK IS NOT HIGH QUALITY EITHER SO STOP FOOLING YOURSELF! YOU GIVE "FRIENDS" DEALS ALL THE TIME! THAT"S THE ONLY REASON WHY PEOPLE ASK YOU TO WORK FOR FREE!

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Eleana D.
Napa, US
May 23, 2011 2:34 am EDT

"I appreciate respect and consideration and a certain degree of professionalism from the people I work with. I'm down to earth so I can't work with the "diva" thing...if you are one of them, Model, MUA, Hairstylist or Photographer, I will not subject myself to a nasty attitude. I can smell them a mile away so don't bother. "

This is on Sarah's Model Mayhem profile and shows just how full of ### she really is. If you really know Sarah or see her around town you know she is stuck up and talks ### about people all day! She has her own "studio" downtown but it still doesn't make her a pro! Her ego is getting as big as her fat ###.

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a REAL MAC artist
, US
May 12, 2011 8:22 pm EDT

Sarah continues to bad mouth people on her fb because she can't handle the truth about her skills. Sarah tried to work at MAC and they didn't choose to hire her! Now she is getting her sorry ### band of hecklers to fuel her ### talking efforts about MAC employees because many of us DO think she tries way to hard! You are a sorry ### excuse for a professional and for a makeup artist. I hope you get a rude awakening one day when people see you for what you really are. An immature copycat who only wishes you could representative the MAC line.

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R. Yelsey
, US
May 08, 2011 5:52 am EDT

Sarah is FINALLY out of Shine and hopefully Shine can go back to being a high quality salon and not a house for unlicensed workers!

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J.Scott
Angwin, US
May 02, 2011 4:04 pm EDT

She's at it again! How long until she is "allegedly" reported again? Sarah puts the HOR in HORROR! LMFAO!

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MMVIPMember
, US
Apr 27, 2011 8:08 pm EDT

If anyone has visited Sarah's page recently, you can see some before/after shots of some of her more "attractive" clientele. After seeing that, it is evident that her "specials" are the best way to go since the work put into these edited photos aren't worth the hundreds she charges. if anyone has ever used photoshop or even the free editing software out there like gimp you would know that what she does should only take minutes, not hours. as for her makeup, get a magazine and some grocery store makeup and play with it. Her bio even says that she is not formally trained so you are paying professional prices for unlicensed work. she is always running "specials" so there is really no need to pay top dollar for the work she does. the worst part is that she keeps your original images and does what she wants with them afterwards. from what i've been told she likes to talk about people with her friends as she edits them so beware of her "implied" shots if you don't want the whole town to see your cellulite.

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enuff is enuff 2
Sacrame, US
Apr 20, 2011 8:46 am EDT

Sarah:
PLEASE
SHUT
THE
###
UP
!
You are not fooling anyone with your sad attempts to get more attention! Frankly, you are a idiot and are probably reporting you own images. Get a life and stop trying to get everyone to live in your pathetic world.

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PhotographersBest2010
, US
Apr 10, 2011 2:13 am EDT

There is no competition. Sarah is not a real photographer, she is a hobbyist. Not sure what that means? Look it up.

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22 yrs in Napa
, US
Apr 06, 2011 8:04 pm EDT

All the reporting and controversy that Sarah is experiencing is an example of the poor business and professionalism that she exhibits. When you act like a child, so do the people you attract. Sarah, I think your work is good, not great and that is most likely due to your inability to act your age. All your relentless blog's about the small injustices that have been done to you and the childish commentators that respond make your site look cheap and frankly not worth the dollars you charge. Youre embarrassing yourself while making the residents of Napa as well as its business owners look bad.

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Mary 707
, US
Apr 06, 2011 6:52 am EDT

Why do you idiots think that there is only one "hater" on Sarah's FB page?And why does nobody see that this is yet another pathetic attempt for Sarah to generate buzz in Napa that isn't focused on her childish behavior, her [censor] talking or her cheating greasy husband? It's not JUST 1 person who "hates" Sarah, there are plenty of us who enjoy watching Sarah show her [censor] on fb. Now she is threatening this "person" and trying to call them out, getting all her makeup wearing addicts running to defend her honor? And trust me, the "competition" is doing exactly what they should be doing- focusing on getting the work done and allowing the work to speak for itself, not filling the walls of all their fans with garbage trying to gain sympathy and friendship. SCH, when it comes to class, you have none. Get back to work and instead of trying to locate just one "hater" on your list of friends, read all your comments and see how much more ridiculous your "clients" make you look- as if that was possible.

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Tired of SCH
, US
Apr 05, 2011 6:06 am EDT

Who is Sarah trying to fool with all her comments about being a proud mom? So she has a 16 year old? Now it makes more sense why she is so effing immature and talks about everyone behind there back.

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Enough Already!!!!!!
Napa, US
Mar 26, 2011 3:17 pm EDT

ALL OF THE [censor]-TARDS WHO ARE WRITING ON SARAH"S FB BEGGING TO STAY HER FRIEND AND TALKING [censor] ABOUT THIS MYSTERY PERSON ARE IDIOTS! There are PLENTY of people who dislike her work and even more that dislike her! Napa is a small town, but the number of people who can't stant her here are growing especially with her stupid posts! Now she is trying to filter through her friends to locate a culprit! Why do you think it can only be just one? You had over 4000 "friends" on one page and out of that only 600+ "like" your fanpage?What does that tell you? And before this whole debocle, didnt you lose a bunch of "friends" overnight? Was business slow and you needed to get back on the walls of every person you were "friends" with? Your unprofessionalism is off the charts. People, not 1 person, are entitled to an opinion. You aren't as "loved" as you think, so give up on trying to find "haters" and edit the photos you were PAID to do! You wasted a whole day feeding this ridiculous story and you defenitely have us talking again! Just not in a good way.

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markzhasalife
, US
Mar 24, 2011 10:17 pm EDT

I agree. What a simple life we lead that Sarah's groupies can rant about the injustice that fb is initiating upon poor sweet Sarah, Half of them yelling from the tops of their lungs about banning fb or even writing mark zuckerburg. Are you guys paying attention? Sarah is sitting in the comforts of her own home citing the false abuse she is experiencing just to feel good about herself! How do we know she isn't the reporter? Doesn't she have a personal page? This is an example of how any attention is good attention when your business is slow and all your clients are personal friends who want personal discounts. She is doing the same thing as Charlie by creating negative publicity just so the masses will go out of their way to defend her honor. Looks like her husband needs to spend sometime with her since she has resorted to getting her attention from the internet!

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JP the Bigga Figga
, US
Mar 24, 2011 7:54 pm EDT

WOW! I have a billion posts from Sarah's FB page of people kissing her [censor] and her complaining. ENOUGH ALREADY! So someone told on you, BIG DEAL! You probably did it yourself to have soemthing to talk about! These posts are right!

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I like Cookies2
, US
Mar 23, 2011 4:19 pm EDT

it's disgusting to see Sara collaborating with Christian groups and people when her profile stated she was an Atheist and she does not believe in God. I wish she would move out of Napa already! vete y muerte!

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gorilla 99
, US
Mar 15, 2011 8:07 pm EDT

Why do we even bother with crediting her for anything! I looked up those artists and even other make up artists work and she just replicates what she sees... borrrrrriiinnggg!

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K.O.123
, US
Mar 11, 2011 6:00 pm EST

She is looking for attention and controversy to get on the map! I think it's hilarious how everyone tells her how "artistic" she is or what a "good person" she is but they won't say it to her face that she looks like a fool posting blogs about how she blocked a "former friend" because she had "negative things to say." What goes around comes around! At least this former "friend" had the balls to say it to you directly. Would you prefer she did it SCH style? u run your lips all over this town about everyone, even your so-called "friends", spreading lies and rumors, acting like an innocent victim as usual. I know that you manipulate photos but it's too bad photoshop can't manipulate your personality!

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BlessedbytheLord
, US
Mar 11, 2011 7:34 am EST

Sarah's newest work is upsetting. She glorifies blood and satanism! You are not an artist, you are a devil worshipper! Stop requesting people's kids as friends if you are going to keep doing this work!

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Napa Mom 28
, US
Mar 11, 2011 1:48 am EST

I am just now running across this site and am dismayed by what I am reading. It is your random "rants" that cause people like me to look on this site and to speak poorly of you even more than they already do, and it is clear that these things bother you. However, I find it difficult to defend your work or your character when your immaturity is displayed all across face book. People are entitled to their opinions and furthermore, they are not "ignorant" because they don't like your work. You are the person who looks ignorant with your foul language and need to name call to defend yourself. And I agree that people who hire you are looking for this "style" of work, but your need to preach about what people look like in magazines in comparison to what you do is ridiculous! Editing is essential in photography, however, after attending your art show and seeing both you and these "models" face to face, it is disappointing to see what you are perpetuating with your "style." These very natural and young girls turn to you with their flaws and rather than embracing them, you have manipulated their faces and bodies to the point that they have become unrecognizable, further encouraging them that what God has blessed them with is not beautiful! Even your own photos of you with clients are clearly manipulated given that you are not as "slender" as you are making yourself out to be. Magazines have done this for years and you feel that it is a good idea to continue the craze with our younger generations? And now you are "featuring" horror shoots that just glorify suicide and death and yet you are a mother of young children. Rather than seeking comfort on face book through these superficial "friends" try looking at yourself and what you are teaching your own children and rethink the direction you are going with your business. You still have a lot of growing up to do and a long way to go. Good luck on your journey.

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no longer a fan
Napa, US
Mar 10, 2011 8:28 pm EST

Well Sarah, you've managed to lose a couple more "fans" today. For a long time now I have defended your vision and work to alot of people who seem to talk bad about it. The final straw was your imature rant on Facebook about "small minded pinheaded ignorants". Everyone is entitled to their own opinion and just because they don't agree with every little thing that you do does NOT make them ignorant. Posting words like that only makes YOU look bad. I'm so disappointed in your lack of professionalism, especially when you're friend requesting 13 yr olds like my daughter. You have become a perfect example of how not to handle certain situations and how not to run a business. Reputation is key to being successful, especially in a small town. And what I'm beginning to see is that you have a bad one.

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Mark C. Photographer
, US
Mar 05, 2011 12:25 am EST

Sarah is trying to recreate other photographers work! She isn't original or breaking new ground with her work or her makeup skills. She just copies what she sees on television and the internet! You AREN'T an artist, your a copycat! Your port looks like a sad attempt to steal from TRUE artists like Alvarado or the REAL Sara C. Hernandez MUA, which by far you will never be. With your poor reviews and lack of professionalism, you will not make it far in this business.

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V.G.
, US
Feb 22, 2011 8:40 am EST

It was depressing for ME! This wasn't an "Art Show" this was another pathetic attempt for Sarah to have people inflate her fat head! She DOES NOT look like her photos and neither do her models! GAG! Whats worse is that her greasy husband was walking around joking and snapping pictures riding on her coattails like hes somebody when he was really checking out all the ladies while Sarah lingered around acting like she was so "sick" but we caught them stuffing their faces with fast food later that night! lmfao!

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AmberA.
napa, US
Feb 21, 2011 8:46 pm EST

umm hello! "show" was a complete joke, just like sarah. actually, it was embarassing. and as far as the "models" go, all i can say is WOW! they look nothing (in person) like they do in their sch pics. that's got to be depressing for them?

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E.G.
, US
Feb 20, 2011 10:25 pm EST

Too many fake [censor] people including the artist. The highlight of the show was seeing her models in person and how much photoshop and makeup it took to make them hot!

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ArtShowReject
, US
Feb 19, 2011 8:02 am EST

Art Show was wack and Sarah is a *****

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a.guttierez
, US
Feb 11, 2011 2:48 am EST

She isn't as talented as people like to think. She's overrrated and not worth the money.

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Estella G.
, US
Jan 30, 2011 10:25 pm EST

Thanks ECH for posting this! What a joke is right! Do people really pay these prices? Seems a little bit arrogant to me, especially since most of her "clients" are pretty young.

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ECHStudios
, US
Jan 24, 2011 7:16 am EST

What a joke is right. This is the bulls**t email you get back when you "inquire" for a photoshoot. If you know Sarah, you know that she does not charge the people who she is "friends" with these outrageous prices! And if you read her bio, it's all fabricated! She is a fraud, not a professional- no license because you don't need one? What this means is that she spends her money on makeup and plays with it on her sister and herself and claims that she has over 13 years experience. After seeing these prices, it makes sense why most of her "clinets" are high school kids with their student ID- discount! LMFAO! And take a look where it says she ONLY gives you a CD of the images! WTF!? She is a thief! Can't WAIT to see what she does at her "art show" to rob more people. Is the money really going to a girl with cancer?

Sarah started by attending Vintage Academy of Hair and Design. Because makeup artists do not need a license, just experience, Sarah is proud to say she has over 13 years of experience with makeup and over 4 years of experience with photography. She also does all of her own editing. Whether you're coming in for beauty shots, senior portraits, family portraits, maternity or baby pictures, Sarah always delivers unique and quality photographs for you. Because she does not style hair, she works with different, very talented hairstylists. Also part of the team is Holly Neal of "Holly Neal Makeup". She's an awesome addition and we are all lucky to have her! All SarahCHStudios team members meet the high quality standards Sarah finds so very important to ensure you leave your session happy!
SarahHCStudios offers several different types of shoots, they are:
-FUN SHOOT- (LIMITED TO ONLY 1 PERSON)
Offering for a short time- fun and creative shoots at a discounted rate of only $150 per person, the catch is that Sarah gets to decide themes, poses, colors, etc. You get your make-up done and two edited images on a disc. Please know that hair styling is not included. You should allow 1½ hours for this shoot.
-APRIL SPECIAL- (NOW OFFERED ANYTIME)
This special was originally intended to be for April ONLY, but it was such a hit that we decided to offer it permanently! It's $300 for your hair and makeup to be done, one outfit (provided by you) and three fully edited pictures on a disc. Please set aside 2 hours for this shoot.
-BASIC SHOOT-
If you're looking to book a basic shoot without hair or makeup included, you would just pay a sitting fee of $50 per person. The rest depends on how many images you want to purchase. We charge $50 for each edited image that will be burnt to a disc for you. When booking your appointment you do need to know the number of images you want so we can determine the amount of your deposit as well as the amount of time to allow for your appointment.
-DELUXE SHOOT-
Like the ‘April Special’ this shoot includes a hair stylist, makeup and a shoot. All clients must provide all their own clothes and this shoot allows you to make two outfit changes. You get five high resolution photos with premium editing on a disc. This package is $500 and takes about 3 hours in the studio.
-FULL SHOOT-
The charge is $700 for one person and $850 for two...that includes a hair stylist, your makeup done and your shoot. Again all clients provide their own clothes and this shoot allows you to make three outfit changes. You get ten high resolution photos with premium editing on a disc. Please allow 3½ hours for this shoot.
-GROUP SHOOTS- (3 PEOPLE AND MORE)
Anything you book for three or more is considered a group shoot. The group shoots cost $275 per person and includes hair styling, makeup and the shoot. All of our clients are required to provide all their own clothes and this shoot allows you to make two outfit changes. You will get ten high resolution photos with premium editing on a disc. Doing hair and makeup for the large number of people takes time so please allow 5 to 6 hours.
-MATERNITY SHOOT-
Choose from the Basic Shoot, Deluxe Shoot, or Full Shoot. There is an additional sitting fee of $50 to include a boyfriend/husband.

*MISCELLANEOUS INFORMATION*
We do not offer prints. A CD of your images will be provided to you.
Shoots are not limited to the studio. If you prefer outdoor locations, please let us know.
Make-up only application is available for $85. Those with a current middle school or high school ID card will receive a $20 discount on make-up only appointments.

Although the studio is located at Shine Salon, please contact us directly for appointment information or questions. Keep in mind, availability varies depending on what you want to book-
We hope to hear from you soon!

Misty Roberts for
Sarah Cabrera-Hernandez
Facebook- http://www.facebook.com/sarah.cabrerahernandez

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melanie.b
Napa, US
Jan 23, 2011 5:29 pm EST

I heard she charges upwards of $600! What a joke!