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SANYO DIGITAL CAMERA / DEFECTIVE

1 OR, United States Review updated:

I purchased this camera late October 2009 and shot about 140 pictures with it, with no problem. Late January 2010 I started having problems with camera saving pictures to memory followed by lines crossing viewing screen. Went back to Walmatrt the people were very helpful and they also were unable to figure out what the problem was. They also informed me that due to company policy they were unable to exchange to take the camera back, and was directed to contact the manufacture.


Below is the final reply from SANYO:


COLOR LINES CROSS SCREEN / NOT TAKING PICTURES TO MEMORY [Incident: [protected]]
Wed, February 10, 2010 12:21:31 PM From: Sanyo Fisher Customer Relations <sanyoservice@custhelp.com>

Recently you requested personal assistance from our on-line support center. Below is a summary of your request and our response.
We will assume your issue has been resolved if we do not hear from you within 24 hours.
Thank you for allowing us to be of service to you.

Response (John) 02/10/2010 12:21 PM
The warranty coverage period is 90 days for parts and labor. If your camera is beyond or past the 90 day parts and labor coverage and you require service, please note that although repairable, the cost of parts and labor may not be as feasible or economical. Please consider that the normal out of warranty labor cost can be around $100.00, this does not include the cost of parts and return freight upon completion of repairs.
Thank you


SO SAVE YOUR MONEY FOR WITH THE CAMERA AND REPAIRS IT WILL COST $249+++ FOR IT DOSE NOT COVER PARTS FOR REPAIR YOU CAN FIND A CAMERA WITH A LOT BETTER SERVICE PLAN AND NOT TOSS YOU UNDER THE BUSS.

TO SANYO HOPE YOU GO BANKRUPT
"O" YOU CANT FOR YOUR CONTROLLED BY A COMMUNIST GOVERNMENT. "ANOTHER PIECE OF CRAP FROM CHINA" .
IT IS GETTING HARDER TO FIND PRODUCTS NOT PRODUCED IN CHINA BUT I AM GOING TO! FROM NOW ON ITS AMERICAN AND EUROPE MANUFACTURES.

THANK YOU FOR YOUR TIME AND PLEASE THINK BE FOR YOU BUY. . . .

Ri
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Comments

  • Ih
      21st of Mar, 2010
    0 Votes

    Yeah, I know what you feel like! My camera has 1 single line accros the middle, and i thought "no big deal" then it spread to lines accros the side of the screen. Now, it the half of the screen, and a huge black thing on the left side of it, so now i only have a small hole i can see through. Thanks alot cheap sanyo people.

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