The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

Santander Consumer USA / auto loan term, fees and no right for redemption

1 Huntsville, AL, United States

I was told January 2017 that the end of my loan was December 2017. December 2017 I logged into my account to find out that it was changed to 2018. May 2018 my vehicle was repossessed on a Friday. The place that has the vehicle was closed the weekend, so I couldn't get any info. I called that Monday and paid $1000 and then they told me where the vehicle was. I called the company and the vehicle was on its way to be auctioned in another state! I was never given any documents regarding my right to redemption. The storage that had my vehicle even said they didn't tell them I was coming to pick up my car. They are frauds! Now they have added a $1590 balance to my credit that I should not owe!

La
Oct 18, 2018

Post your comment