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santa barbara tax group / tax refund

1 United States

I also used turbo tax to file my taxes and santa barbara tax group was suppose to direct deposit my taxes.. i recieved my first email saying that i would get it on the 12th . then when not recieved I got another email saying my money would be direst deposited on the 19th. now being the 19th they said that my bank rejected my deposit and they had to send me a paper check that I would recieve within 5 business days. Thier web site says they disbursed 5.00.. however my refund amount should be4738.00 where is my money ??? I guarantee I will not be using turbo tax again..

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