Menu
Sansui Electric
Sansui Electric Customer Service Phone, Email, Contacts

Sansui Electric
reviews & complaints

www.sansuiproducts.com
www.sansuiproducts.com

Learn how the rating is calculated

2.3 86 Reviews

Sansui Electric Complaints Summary

28 Resolved
58 Unresolved
Our verdict: Engaging with Sansui Electric, which has a below-average resolution rate, demands caution. Thoroughly assess their service reviews and explore how they handle unresolved complaints. If you encounter issues, document your experiences meticulously and be persistent in seeking resolutions.
Verified
The authenticity of the customer service contact information for Sansui Electric has been meticulously verified by representatives from ComplaintsBoard using our proprietary verification system.
Get notifications about new complaints and reviews of Sansui Electric. We promise not to send you any unrelated messages.
Share
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Sansui Electric reviews & complaints 86

Sort by:

Newest Sansui Electric reviews & complaints

ComplaintsBoard
D
12:00 am EST

Sansui Electric CHANNEL TUNNING NOT DONE AND ALLWAYS MENU OPTION SHOWING CHILD LOCK ON.

Dear Complaint Receiver,

I am a customer of your product .few days ago my neighbours setting the channel, so he tunning the one by one channel, i don't know what happend this time .I am not there on that time . when i tunning the all channel one by one the option on tv screen any assistance please log on www.sansui_india.com & also seen on screen child lock on...
Please ,kindly necessary action to find out above mention porblem immediately.
Thanking you and your service.

Read full review of Sansui Electric
Hide full review
ComplaintsBoard
J
12:00 am EDT

Sansui Electric Remoter Controller

we want new Original Sansui Remote Controller of Sansui 1500 wat model. Please send urgently on following address.

Jitendra Palande
Ganesh Krupa SOc.,
R. No. 8, Near Abhinav Highschool,
MIDC Road,
Dombivli- East, Thane, Maharashtra
Cell: [protected]
[protected]

with Regards,

Jitendra Palande

Read full review of Sansui Electric
Hide full review
ComplaintsBoard
R
12:00 am EDT

Sansui Electric Poor service

I made a complain about non functioning of my 29 " TV on 09.10.07 itself, but till date no body has cared to visit my place. They dont pick up the phone and when somehow they could be contacted then they assured that withing two days some one may be visiting my place. By the way, the service centre is not even one kilometer from my place. Now I regret why did I buy Sansui and that too two at a times.

Read full review of Sansui Electric and 4 comments
Hide full review
4 comments
Add a comment
D
D
deepak mishra
,
Sep 03, 2007 12:00 am EDT

I purchase my sansui 29" studio in 2003 December. Till that date i got many problems of tuning with this system and some time back i just aware that the system have some manufacturing problem that why the company withdraw this system from market.

Right now t.v has some sound problem. Customer care is not responding the complaint. some how i got to know that service center have not got the part of this particular tv. That why they hesitate to attended my complain. My complain no. Del07h230005. Since last two weeks. Even the system is under warranty period for free of cost service. Should I sue this company.?

Plz advise smb!

Regards,
Deepak mishra
[protected]
Noida
f-37 sector-22.

S
S
SANJAY PURANIK
,
Nov 23, 2007 12:00 am EST

sansui technician appointed in Gujarat state, city Anand are not taken seriusly my complanit. 3-4 technician attended this complaint but no body rectify the problem. my TV is in warrenty period.

kindly tak action and solve he problems.

- VOICE FROM THE TV WHILE CHANGING CHANEL-

SANJAY PURANIK
NDDB , ANAND
GUJARAT- INDIA

D
D
DILEEP JACOB
,
Nov 29, 2008 3:50 pm EST

SIR, I BROUGHT SANSUI DVD WITH 7 INCH LCD PLAYER IN JUNE 2007.4 SAME COMPLAINTS COME IN YHE WARRNT TIME.I BROUGHT IT IN AL MADINA SUPER MARKET IN SHARJAH NATIONAL PAINTS ROUND ABOUT.BUT NOW IT IS NOT WORKING AND THE WARRANY PERIOD FINISHED WHAT I DO? CAN U TEL YOUR ANY SERVICE CENTRE IN DUBAI OR SAHRJAH ?

D
D
DILEEP JACOB
,
Nov 29, 2008 3:49 pm EST

SIR, I BROUGHT SANSUI DVD WITH 7 INCH LCD PLAYER IN JUNE 2007.4 SAME COMPLAINTS COME IN THE WARRNT TIME.I BROUGHT IT IN AL MADINA SUPER MARKET IN SHARJAH NATIONAL PAINTS ROUND ABOUT.BUT NOW IT IS NOT WORKING AND THE WARRANY PERIOD FINISHED WHAT I DO? CAN U TEL YOUR ANY SERVICE CENTRE IN DUBAI OR SAHRJAH pls ssss

ComplaintsBoard
R
12:00 am EDT

Sansui Electric Very poor service!

We had purchased a Sansui 29" TV four years. Some days ago, it stopped working suddenly. When we called Customer service, they took ages to send us an engineer. The engineer, apart from being discourteous, was not properly trained in handling the problem. first he told that the IC had gone bad. When we spent Rs. 750 on the IC, he told us that the picture tube had gone bad as well and that it would be replaced by the company in 3-4 days. it has been a week. No one has come. We are calling customer service almost day, they are just not bothered. Looks like we have been duped of rs. 750/-.

Beware!

Read full review of Sansui Electric and 3 comments
Hide full review
3 comments
Add a comment
S
S
Sk.AMEERUDDIN
, DE
Oct 15, 2011 4:40 am EDT

We have a 21 inches sansui slim t.v.we have bought it 3 years back.in the three years it was repaired 4 or 5 times.we have called to service centre.they send an engineer.he repaired it.he was charged rs 750. after one day the problem is as usual.we have again cld to service centre.from 15 days there is no response from them.so plz solve my complaint.my complaint no is RJM [protected] -ayesha bandamcharla, T.Narasapuram (mandal), W.G.DT.

K
K
Kailash Electronic
, IN
Sep 23, 2010 3:15 am EDT

My Complaint no THA2108100352
THS2808100421
THA2309100573

K
K
Kailash Electronic
, IN
Sep 23, 2010 3:13 am EDT

Hi I am Dealer (Kailash Electronic) Shop no-54, sec-4, Koparkhairne.Navi Mumbai, 400709.Maharastra

Sansui Headoffice
My Complaint No-THA2108100352
THA2808100421
THA2309100573

My complaint is not solve but u r tecniction is not visit the costmer home But call is closed.
pls requist him my complaint is solve immeditly

ComplaintsBoard
A
12:00 am EDT

Sansui Electric Poor Sound Quality

I hae a sansui 29 ''TV, It is 4 years old the sound quality is very poor we were not able to listen to the dialouge clearly,pls come and rectify it .

Thanking you

By Khaja

Read full review of Sansui Electric and 4 comments
Hide full review
4 comments
Add a comment
S
S
shivani
, IN
Apr 20, 2009 5:15 am EDT

how can a b2c company be so reluctant?
they are not bothered about there customers nor about their brand value?
disgusting...
Even I have the same problem..I m not able to find any info abt their service center in gorakhpur... the page doesnot appear only...
god knows this company has any customer service desk or not...poor CRM ACTIVITIES

M
M
minaketan sahoo
,
Nov 21, 2008 9:40 pm EST

I have a sansui SY-20-SUPER Eye-P 'TV, It is purchased on 17th oct'07. the picture quality is very poor due to unavailbility of red colour in the screen. most of the time this colour is not appearing, so we were not able to view to the pictures clearly, pls come and rectify it . it is coming under warranty period also.
My address :
At- Trahi achyut nagar, Po- Jhinti Sasan, Via- Balakati, Bhuabaneswar, PIN- 752100, India.
mobile no.+[protected]

Thanking you
with regards
Minaketan sahoo

M
M
M RAJAGOPAL
,
Mar 10, 2008 9:26 am EDT

Inspite of more than a week for the non-functioing of the Color TV29" purchased 3 years before,the complaint is not yet attended to.I am forced to engage a technician from outside,for the irresponsibility to the customer,any fault arise on this account,the company is solely responsible.

Y
Y
Y.Subba Rao
,
Oct 10, 2007 5:57 am EDT

I have purchased Sansui 29 with woofer of 2000w on 31.3.2007. Within in two weeks the woofer is not working. Given complaint and complain no.is 21185. After several calls service engineer attended and they discover as woofer is having a software problem and after one month they have taken back the kit and they put a stand by. The picture quality and sound is very very very very very bad and all our family's eyes were effected due this poor quality. Now almost five months completed but they did not replaced the new kit as they promised. this type of service is having only with the poor Sansui. To be surprise there is no provision to post complaints in the website of Sansui. My request is if any top officials see my mail and if take it serious of my complaint and if he is able to do ...

ComplaintsBoard
M
12:00 am EDT

Sansui Electric Pathetic service!

This complaint is in reference with the Sansui television which is not working from past more than 6 months. I have been regularly making complaints and calling at the customer care but the response is nil. How can u give us a product when you yourself don't have a solution for the problems. The parts are not available and we are not able to us the product. We have been making complaints to Manoj, pawan sgwan, Praveen and many more. I have collected several complaint numbers and this is my last attempt for a complaint as with such pathetic service i have to go to consumer court as the company seems to be helpless. I hope that the company gets back as soon as possible to avoid serious judiciary measures.

Manikjeet.

Read full review of Sansui Electric and 5 comments
Hide full review
5 comments
Add a comment
Y
Y
Yogita Shirdhankar
,
Oct 13, 2008 3:27 am EDT

Hi, I am Yogita Shirdhankar from Santacruz (E), Mumbai, India. Some problem has occurred with my tv when we started the TV is blank ... after some time tv channel look ok then automatically tv blank & again same channel we can see. Please can u send your engineer at my home & repair my TV ASAP.

R
R
RAVI TANEJA
,
Sep 03, 2008 6:53 am EDT

Hi, i am RAVI TANEJA
i have sansui TV-42"LCD
but my to has been not working
i have some problem plz
check my Tv with sarvis mean M. URGENT

Add ;- 45, DDA FLATS SAFDAR JUNG ENCLAVE NR RAM MANDIR
my m no [protected],

V
V
Vimal kumar
,
Aug 28, 2008 12:13 am EDT

Hi, i am vimal kumar
i have sansui TV
but my to has been not working
i have some problem plz
check my Tv with sarvis mean

Add ;- D-45 Harjan Basti Masood pur
vasant kunj new delhi 110070
my m no [protected]
[protected]

G
G
Ghanshyam
,
Dec 01, 2007 10:44 pm EST

I have Sansui Television
Once my TV Enters in Test Mode, I Have Disables Two AV Options so now i get only one AV.
I Want to reconfigure two AV now,
How can i enter the Test Mode again
Plz Help Me

Y
Y
YOGENDER SINGH
,
Oct 31, 2007 12:50 am EDT

Hi, I am Yogender Singh from Delhi, India. This is my second reminder complaint. Some problem has occurred with my tv for the last one year. I made several complaints to Sansui Customer Care Center for its repairing. After repeated reminders mechanic repaired the tv . From 20-10-2007 (Complaint No. 400SAO7J20716) the same problem is again being occurred in the tv, the mechanic Mr. Sanjay Choudhary attended the complaint after repeated reminders but the same problem again occurred within 4-5 hours after its repairing. The TV is still under warranty. From 26-10-2007 (Complaint No. 400SAO7J26290) the tv is completely lying idle. No mechanic has attended the complaint. I contact several Sr. officials of your company deputed in Delhi but no fruitful result is found. It is requested to make the arrangements for its repairing expeditiously.

ComplaintsBoard
N
12:00 am EDT

Sansui Electric Picture tube problems

We have purchased SANSUI 29 inches color TV from M/s R R Electronics, West Mambalam, Chennai 600033, India, 2 years back.

Recently, for the past one week, while we are watching the television, suddenly the picture tube goes off and we have to switch on to the other channel and then reverse to the current channel we are watching. This happens every half an our while we watch the programme. Beware!

Read full review of Sansui Electric and 1 comment
Hide full review
1 comment
Add a comment
S
S
sateesh thombarapu
,
Nov 08, 2007 2:59 am EST

I bought one Sansui hard rck tv 1 year back, facing the same and suffering with poor service.

ComplaintsBoard
P
12:00 am EDT

Sansui Electric Power failure

I had purchased Sansui PJ29 Multiplex WT 29" on 01.07.2007 from Shnehanjali - Mira Road.

And in the month of September [ie] 09.09.07 had placed the complaint with M/s. Snehanjali - Mira Road and spoken to Mr. Dilip. and had promised to send the company [ sansui ] representative on Wednesday [ ie] 12.09.07 but he had visited on 13.09.07 and after inspecting the tv set he said the power pack part had to replaced so he shall come tmmr and replace the same. Till today [ie] 18.09.07 technician has not called or turned up.

When we call snehanjali - Mr. Dilip says he had spoken to the technician and shall be coming in a day or two with the original part.

Very poor service, don't buy this TV!

Read full review of Sansui Electric
Hide full review
ComplaintsBoard
L
12:00 am EDT

Sansui Electric Poor quality product!

Purchased 29'' color TV ( Model - CTV TM 29 EYE - Serial No. [protected]) on 15/7/2004 at SPS TV PALACE -Thiruvallur -602001.Now I have shifted my residence to Hosur and since 20/8/2007 TV is not working and service engineer of Hosur told me to bring TV to the service center at Hosur.When I took the TV to service center he told picture tube has failed and it will be replaced within 10 days (picture tube has to come from head office -Coimbatore) because it is within warranty period.

But till date I have not got the TV back and after contacting for several times I was told that there is no stock of picture tube anywhere and no decision has been taken for the next alternate.

Read full review of Sansui Electric
Hide full review
ComplaintsBoard
N
12:00 am EDT

Sansui Electric Picture automatically goes off after beep sound

Hi

I have purchased Sansui HR 15' color TV Flat Screen on 11/11/2006. Since last few days when i switch on the TV after 10 minutes it gives a beep and picture goes off while the sound remains coming. Due to the fear i turn off the TV.

Please suggest me to whom i should contact.

Thanks & Regards
Neeraj Singh
Delhi
[protected]

Read full review of Sansui Electric
Hide full review
ComplaintsBoard
V
12:00 am EDT

Sansui Electric TV stopped working

I have bought sansui lcd tv (biggest mistake) less than a year that stopped working seems power fault. I have complaint from 15/8/2007 till 10/9/2007 with different complaint no. been provided, but the problem is not sorted nor any response from sansui.

I am planning to take sansui to consumer court and to refund my money!

Vikaas
Delhi

Read full review of Sansui Electric and 1 comment
Hide full review
1 comment
Add a comment
M
M
mrigom
, IN
Jun 21, 2011 8:14 am EDT
Verified customer This comment was posted by a verified customer. Learn more

yes i have same problem too the sansui kyuuten 205 lcd dosent start it only stays on standby red colour no matter how many times u push power button on the lcd or the remote

ComplaintsBoard
A
12:00 am EDT

Sansui Electric Repeated Conking Of EHT (high Voltage Transformer)

I had purchased Sansui TV Model Hard Rock 21 Eye on 04/05/2007 Panvel (near Mumbai) fro Modern Electronics (contact # 91-22-[protected]). In April 2007 an abnormal sound- hissing kind of - was noticed & I lodged a complaint with the dealer, who arranged for Sansui Authorized Service Person. He informed that the EHT (Extra High Tension Transformer) had become weak & advised to get it changed lest it would blow up some other components & cause higher costs. Accordingly I coughed up Rs 750/- for which I recvd a bill. Now in Sept 07 again hssing sound has started & complaint is lodged. Repeated problem is very irritating.

Read full review of Sansui Electric and 2 comments
Hide full review
2 comments
Add a comment
O
O
Online _CST
, US
Jul 13, 2015 5:45 am EDT

Dear ATUL VASANT PANSE,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at write2us@vgmail.in.
Have a nice day.

Regards,
Online Team
Sansui

O
O
Online _CST
, US
Jul 06, 2015 2:07 am EDT

Dear ATUL VASANT PANSE,

We are sorry for the experience you had. Please write to us about your problem with your complaint ID, at write2us@vgmail.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
Sansui

ComplaintsBoard
R
12:00 am EDT

Sansui Electric Sansui 29& Hardrock TV

On July 11, 2007, I bought the Sansui 29" Hardrock TV vide Invoice No: 0129268 from Pai International, RT Nagar, Bangalore showroom and was installed in my house at 9.45pm by your engineers. It blacked out on the same day 15 minutes after working and I reported this to Mr.Lokesh at 10.15pm. It was nice of him to assure me that a new replacement would reach my house the next day, though he was already on his way to Mysore. We were terribly upset the whole night sitting in front or the blacked out TV.

Next day at 5pm the TV was replaced with a new TV. I called showroom the same evening and reported that there are following problems in this TV as follows:-

The logos of channes were ‘Floating’
The vertical straight lines in most of the channels were ‘Floating’ or ‘wavery’
Some times the images looked shaky
The scrolls in News channel were shaky and going cross.
Sony playstation video sometimes at the edges go angled.

The showroom people requested me to use it for some time and get back with the complaints .

I went back to showroom where I bought this TV, after a fortnight requesting them to attend to the above complaints as its terribly annoying to watch like this. Infact my Onida KY 21 “ TV which I gave for the buy back offer , bought in 1994 was till date working without any complaints or shutdown. The only reason was we wanted to upgrade to a 29” so that my son could enjoy his Sony Playstation better. Now on this TV we have all the problems.

No one came to attend to it inspite of repeated complaints and phone calls. At last on 12 August I went personally again to showroom and raised my voice with the complaint. That week they sent an engineer from Sansui , who saw all this complaints and went back saying he would return with his tools. The next week never came.

Again on 18th I visited the showroom and said I am giving one last chance to attend to it else I need a replacement immediately a brand of my choice with the difference in payment I agreed to pay. I said I will wait till 25th August for them to resolve the issues. Till 25th afternoon no one came to attend it. Ultimately I called the showroom and raised my voice. Subsequently took the number of Mr.Lokesh and brought to his notice my problems. Immediately I got a call from Mr.Ashok, an engineer from Sansui and said he would attend it by 2 pm.

Mr.Ashok worked on my TV for an hour and said this needs a replacement of TV. Ofcourse he said he will report this to Pai International as the complaint came to Sansui from them. I called Mr.Lokesh and told him about this. He had requested me to wait till Wednesday this week ie., 29/08/2007.

My sincere advice do not buy Sansui Brands.

Read full review of Sansui Electric and 1 comment
Hide full review
1 comment
Add a comment
A
A
ABDUL NAHID
,
Sep 17, 2007 4:14 am EDT

Hi I am so upset about the services which SUNSUI provides.

Please get me the service centre number?

ComplaintsBoard
H
12:00 am EDT

Sansui Electric Televison problems since last 1 and half month

This is in reference to the above mentioned subject, i am owing a Sansui Company TV Since last 5 years. since 1 and a half months back we are facing some problems in our TV, which we complained to the local authorized technician MR. Jayantibhai, he visited us and charged us Rs.400/-, still the same problem is ongoing.

After that we booked the complaint in the sansui call centre at Ahmedabad, after which they sent another technician to us, he charged us Rs.350/-, till date the tv is in same position with lots of problems.

After complaining to Mr. Prashant Wada At Rajkot office and Mr. Shailesh upadhyay at Ahmedabad Office, again they sent us another technician who just visited us for 10 minutes and said there are some problems, which we will sort out soon, but till date no actions are been taken.

Also on the above we didnt received any receipts for the payments made to the technicians.

The above matter is discussed to MR. Prashant Wada at Rajkot and Mr. Shailesh Upadhyay at Ahmdabad, and the replies we get is, that we will surely do something at the earliest.

We are suffering since last 1 and half month. we are unable to track the same with Sansui officials.

Read full review of Sansui Electric and 4 comments
Hide full review
4 comments
Add a comment
T
T
Tiemenko
, US
Aug 31, 2011 8:37 pm EDT

I have taken the sansui tv in 2008 oct this 2009 oct i got a problem of picture tube un necessarly i choosen this sansui company now i chose to take new excellent company tv .my sugesstion to all the coustemers pls avoid the sansui company. Dont waist ur CASH...

S
S
SANSUI LCD TV model 22 HB - QMA
, IN
Jun 22, 2012 9:14 am EDT

Dear Sir, I Sri Partha Biswas purchased a Sansui LCD TV model 22 Hb - QMA serial no. [protected] on dated 06/06/12 from Jajpur road Orissa. Till date no competant person came for demonestration for the said TV. They sent an incompetant person to install the said TV. Please do necessary action from your end. Thanking you.

G
G
G.srinivasa rao
,
Dec 03, 2008 11:24 pm EST

Respected sir,
I am having problem in my LCD TV .my tv step down transformer got failured .I handed over my damage piece to viziawada service centre in Andhra pradesh fifteen days back so far, I have not received new piece .I asked so many times to my area manager even today also I didnot get it back. It shows that your company services are very poor, this my bad luck, I purchased your company TV

G
G
G.srinivasa rao
,
Dec 03, 2008 11:21 pm EST

Respected sir,
I am having problem in my LCD TV .my tv step down transformer got failured .I handed over my damage piece to viziawada service centre in Andhra pradesh fifteen days back so far, I have not received new piece .I asked so many times to my area manager even today also I didnot get it back. It shows that your company services are very poor, this my bad luck, I purchased your company TV

ComplaintsBoard
H
12:00 am EDT

Sansui Electric Poor after sale service

I am forwarding this complaint to inform you how the Sansui India in working and they are not in position to give after sale service.

This is regarding a CTV problem. I have purchased a CTV brand “SANSUI” Model # 29" Hard Rock CTV on 22.07.2006 through the dealer M/S. NEHA ELECTRONICS, 2337 SEC 7A FARIDABAD, HARYANA vide BILL # 482 dtd. 22.07.2006. The TV started giving problem within 6 months from the purchase date. It used to get switched off every now and then. After complaining it to the dealer, he got it recitified after 1½ month of the formal complaint. It worked only for a few days, and then went into the same mode. This time even after complaining it again n again to the dealer, he took quite long to get it repaired. But again the same thing happened. And this time, even the dealer is not listening to us even after multiple complaints and reminders. More, no one is picking the phones on Sansui help lines. I have lodged several complaints with their Action line # but nobody is attending.

H. C. Sehgal

Read full review of Sansui Electric
Hide full review
ComplaintsBoard
S
12:00 am EDT

Sansui Electric Very bad service and poor quality product!

I bought a Sansui 29" TV and a DVD player a year back. The quality of the product is very bad as it was not giving any better output. It looks like Sansui is not worried about their service and they are careless about it. They simply offer warranty period but does not meet any of the agreements. I am frustrated with their product and service. I will never recommend Sansui products to anyone.

Read full review of Sansui Electric
Hide full review
ComplaintsBoard
P
12:00 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Sansui Electric - Poor customer service!

If you visit www.sansui-india.com and click either 'contact' or 'customer care' or 'Branch Location', you will land up to 'The page cannot be found'! If you dial Service Center numbers, you will not get anyone picking up your call! If you complain to call center, a complaint number will be issued and you will receive an advice that technician will visit...

Read full review of Sansui Electric and 67 comments
ComplaintsBoard
V
12:00 am EDT

Sansui Electric Very poor service!

We bought a Sansui (India) LCD TV within 5 months the adaptor failed and on the 24 th of july we got in touch with [protected] (a call center in chennai) followed up with a call on 26 th july 07 to Vincent on [protected], and lastly to Kanakaraj 30/7/2007.

All of them have the same answer wait for 2 days it is exactly 7 days now and the set is not fixed. The company pays no attention to customer service i regret having bought the same. Sansui India service is pathetic and the employees insensitive and arrogant.

V.Bhaskaran Nair
Plot no 11, House No 12
Telephone colony
Chennai 600088.
Ph [protected]/[protected]
[protected].

Read full review of Sansui Electric and 4 comments
Hide full review
4 comments
Add a comment
S
S
Shivanand Mitkari
, US
Sep 16, 2009 8:56 am EDT

I also agree with you ...
I have logged a complaint [No.Hyd1708090412] for repairing my LCD TV .. but no use ... The fixed is in a very bad, and the TV got the same issue very next hour the rapair person left our house ...

The customer care had promised that they will send their representative to fix the issue properly but no response till no.

H
H
H_Bhatia
, IN
Jun 19, 2009 2:02 am EDT

Sansui has a very poor product and a worse customer service.
Buy any product but never a sansui product

K
K
k2k21sansui
, IN
Dec 31, 2008 2:56 am EST

To,
the managerCustomer service Executive.
Hello Sir

My name is Abdul Sajid We bought a Sansui (India) K2K21 TV ITS UNDER WARRANTY, the problem is Every 1hour coming on shutdown and on the 24 th of Oct.2008 we got in touch with Customer care .Our complain No: 8B0180810240008 DT: 24.10.08 . The customer service Exe. He had coming after 15Days and he told me its better go to service center. So, we goes there and they are given back after 1week & after repair again we got the same problem. So, again we give the complain to your Call cenetr. My complain No: HYD [protected]. its a second complain and again they told me better its go to service center.
DT:24.12.08 we give to service cenetr & the JOB No : Hyd [protected]
sevice senter they are not giving me a good response. The Manager Name is Mr. shiv Charan. at Shalibanda Old City Hyderabad. Off. No : [protected]
M.No : [protected].

The company pays no attention to customer service i regret having bought the same. Sansui India service is pathetic and the employees insensitive and arrogant. So, we need a early reply either than we go to Consumer Court to give the complain against SANSUI INDIA.

NOTE: We need a early reply PLZ. call me on My Mobile r mail me as soon as possible. my mail ID mujeeb_casio@rediffmail.com

Abdul Sajid
9-4-9/a/5
Hakimpet Tolichowki
Hyderabad. AP.
INDIA.
[protected]

Thanking you

Phone: [protected]
[protected]

K
K
kajuluri Phaneendra Siva Rama
,
Sep 14, 2007 9:47 pm EDT

Hello Sir

My name is Kajuluri Phaneendra Siva Rama Reddy I am the propriter of Sri Bhavani Enterprises
I am very interested to sale your Televisions because you are sanction your distribution

Thanking you

Phone: [protected]
[protected]

ComplaintsBoard
V
12:00 am EDT

Sansui Electric Poor quality product!

I bought one new sansui 3 in 1 mp3 player way back in 2004, every two months it was getting repaired and was charged more than 500+ every time by company servicing people... Recently, I called the officials towards complaining about their service, the reply was " we ourselves never buy sansui product as why to take risk, so please resell it and don't buy our products if u want hassle free commodities".

Now I'm planning to go to consumer goods to complain about their poor service and customer relations.

My sincere advice to all of you "Please don't buy Sansui products, even it costs 3 bugs for lCD t.v" later u may be charged 1 lakh for the servicing of the t.v.

Read full review of Sansui Electric and 1 comment
Hide full review
1 comment
Add a comment
P
P
Pradeep
,
Jul 29, 2007 10:44 am EDT

I have a sansui DVD player come recorder. I can record DVD & cannot run those DVDs on other players except Sansui DVD player. What will be the reason & solution.

ComplaintsBoard
R
12:00 am EDT

Sansui Electric Poor quality product!

I bought my new TV from Sansui 29 inch HardRock model on 11/7/07. It was installed at 10pm in the same day and at 10.30 pm it went blank. When I called the showroom he says he would attend to it. This was bought from Pai International, RT Nagar, Bangalore.

Looks like the product is of bad quality.

Read full review of Sansui Electric and 2 comments
Hide full review
2 comments
Add a comment
N
N
niranjan mishra
,
Feb 18, 2008 1:51 am EST

audio quality too bad ,seems that speakers are damaged.

V
V
vishal
,
Jul 29, 2007 6:50 pm EDT

I bought the same TV about 2weeks ago. SO far it has been PERFECT (fingers crossed)! Nice picture and sound quality. With electronic products there will always be that element of luck, and thanks to the way the products are shipped and handled, there is a chance that something might break inside...As long as the warranty is valid there should be no problem. Just increases the pain level and wastes time on follow ups.

Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service

Contact Sansui Electric customer service

Website

www.sansuiproducts.com

Most discussed Sansui Electric complaints

Waste of money
1
(opinions to this review)

Your Voice Matters: Our Commitment to Genuine Reviews

Empowering Real Experiences

At ComplaintsBoard, we believe in the power of true customer stories. Our platform is a space for authentic voices, where experiences, both good and bad, are shared openly and honestly.

Dedicated to Authenticity

ComplaintsBoard is vigilant in our fight against false reviews. Our team employs robust verification methods to ensure every review reflects a real customer experience, upholding the integrity of our platform.

Encouraging Detailed Feedback

ComplaintsBoard values reviews that come with real evidence. Whether it's a photo, a detailed account, or additional documentation, such substantiation adds credibility to your story, helping others make better-informed decisions.

Balanced and Constructive Conversations

We're more than just a complaints board; we're a community for balanced dialogue. ComplaintsBoard encourages reviews that not only highlight issues but also acknowledge positive aspects, fostering a fair and comprehensive understanding.

Free and Fair Platform

ComplaintsBoard's commitment to maintaining a free and unbiased platform is unwavering. Every review is treated equally, ensuring that your voice is heard and respected, regardless of the nature of your experience.

Is ComplaintsBoard.com associated with Sansui Electric?

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Sansui Electric Customer Service. Initial Sansui Electric complaints should be directed to their team directly. You can find contact details for Sansui Electric above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about Sansui Electric. Discuss the issues you have had with Sansui Electric and work with their customer service team to find a resolution.