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Sanderson Farms
Sanderson Farms Customer Service Phone, Email, Contacts

Sanderson Farms
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1.3 30 Reviews

Sanderson Farms Complaints Summary

2 Resolved
28 Unresolved
Our verdict: If considering services from Sanderson Farms with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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Sanderson Farms reviews & complaints 30

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4:34 pm EDT

Sanderson Farms chicken wings

The last 3 times I have bought Sanderson Farms chicken wings I have had to come home and pluck feathers off of them and discard the bruised ones. Is there no one from the USDA inspecting these wings? I am so disappointed because I love to support my home state but gosh I feel like I am wasting my money. It seems my only choice though since I only have 1 grocery store in my hometown. It seems I will have to drive 30 miles away to another grocery store just to buy my chicken. I would really love an explanation on how this is happening. How is getting a stamp of approval and being sent out of the door?

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7:03 pm EST
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Sanderson Farms whole chicken

I putchased 2 pack at Walmart, brought it home and smoked 1 of them in smoker. When we sliced it open to serve it was discussing on the inside and looked like an internal injury inside the chicken and we had to throw it out. The last time I bought a Sanderson farm chicken I opened package and it was rotten. Never again will I buy Sanderson farm chicken! Gross!

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Michelle Childs
, US
Aug 30, 2021 4:40 pm EDT

Today at approximately 3:00 pm, CST I was driving behind a Sanderson Farms truck loaded with chickens in route to the Palestine Processing Plant. The chickens were packed in zero size cages, being bounced around like trash in extremely hot temperatures. I observed the chickens to be suffering miserable conditions and most seemed if not dead next to death. SHAME ON YOU SANDERSON FARMS, I will not buy any more Sanderson Farms chicken and I will be sure to let anyone who will listen about this mistreatment of animals. You should be shut down!

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10:09 pm EST
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Sanderson Farms product boneless skinless chicken breasts fillets w/ rib meat

Hi
We recently on Friday December 15th
Bought a pack of you boneless skinless chicken Breast fillets w/ ribmeat. At the winco on state street in eagle Idaho.
the next day for dinner I cut up half the pack of chicken into about an inch long pieces. Washed battered and cooked them in a pan... And fed it to my family of 8..
6 children ages 12, 9, 7, 5, 2, and SOON TO BE 9 months OLD IN 4 DAYS. and 2 adults. My husband and I.in all Honesty the chicken tasted great.. nothing wrong with it except! WHILE I WAS CHEWING UP THE CHICKEN FOR MY SOON TO BE 9 MONTH OLD SON.. THANK GOD I WAS CHEWING IT UP AND NOT ANY OF MY CHILDREN/ HUSBAND OR MY BABY ALMOST 9 MONTHS OLD. WHO COULD OF CHOKED AND DIED! WHILE I WAS CHEWING I ABOUT BROKE MY TOOTH AND CHOKED AS I SPIT OUT A BONE! WTF.. OMG... I SAID OMG THERE IS A BONE IN HERE.. THANK GOD I WAS CHEWING IT AND NOT MY SON... MIND YOU I HAD JUST PREVIOUSLY BEEN GIVING EVERY BITE I CHEWED UP TO MY SON! That
Is why I was the most upset... even though I felt like I cracked my molars chewing expecting not to find a bone in the boneless chicken.. that is why we buy the boneless chicken.. so I know accidents happen but honestly this could have been much worse than me cracking my teeth or choking
Dear lord god forbid my son / or any of my children could have broke their tooth choked punctured their mouth throat ECT... This is not win is fault so ya I could get my money back but no..
I informing your company before it happens again... or something worse happens to someone.. please I do expect something to be done.. for me
And for your future procedures on meat cutting /trimmings. Weather you need to inspect your machines or your meat cutters. Please!
. We love your chicken but this was completely unacceptable... I have attached pictures thanku for your time.. please get back to me promptly..
My email address is
[protected]@gmail.com

Sincere regards
Jill Thornton

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Bettycooknsew
Reno, US
Jul 03, 2022 8:20 pm EDT

I bought a smallish pkg. of skinless-boneless breasts at Winco yesterday. Today I froze 4 of them and decided to cook 3 for lunch. In a cast iron grill pan I put a touch of olive oil, heated it up and added the breasts. I seasoned with buttery garlic seasoning and seared 4 minutes on each side. I then lowered the temp and cooked slowly for 20 minutes until the flesh was 160*. I'VE NEVER HAD TOUGHER CHICKEN BREAST ! I sliced like London broil and each and every bite was a challenge to chew. I've been cooking for 50 years and never had that happen.

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4:30 am EDT

Sanderson Farms two bags of leg quarters bad

I bought two bags of leg quarters from walmart in chalmette la.they smelled so bad .i took them back to store i was told it was not there fault.to cobtact company.my email is [protected]@gmail.com
Also walmart refuse to take the chicken back they kept saying it was not there fault.that it was the company where chicken came from..my address is 2431 highland dr..violet la 70092 sandra andrews

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4:18 pm EDT

Sanderson Farms chicken livers

This is the second time in 2 months I have purchased your chicken livers from my local Walmart and both times they have been green and diseased. I had pictures last time but they were so disgusting that I finally deleted them. I carried back the livers last time and got my money back.
It has been over a month and after seeing all of your "we take care" commercials, I convinced myself that it must have been a rare thing, so today I bought them again and these are as bad as the others This time I want to let you know and I do have pictures. The pictures don't do the livers justice, however. The dark places in the pictures are dark, slimy, green. These will be going back to the store in the morning.

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7:14 pm EDT

Sanderson Farms unethical behaviour

My name is Roger J. Paige I am employee of the St. Pauls, NC sanitation department. I am filing this complaint because I have been unjustly and vindictively suspended on September 20th, 21st and the 22nd. On the 20th I was told I received a NR on my table in the rehang area. I asked to see the NR and the trainee/supervisor Melvin told me he would show it to me after I can back from suspension, but has yet to produce the NR. After speaking with assistant plant manager Carl Moss this morning 9/26/2017 he informed me that he had no knowledge of the NR or my suspension and recommended that I file this complaint. As an employee I feel that this is a continuous retaliation against me concerning my previous complaint against my previous supervisor. I am looking to receive the NR on file or being compensated for my lost wages due to an unjustified suspension.

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10:29 pm EDT

Sanderson Farms family pack of thighs

I found human hair in my family package of thighs and was so grossed out I threw it away and fed my family pancakes for Dinner. I always liked Sanderson Farms products in the past but I am seriously considering changing brands. This really was so nasty! And there is always so much hidden fat and ski that it is not a bargain when you have to throw almost half away for healthy reasons!

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9:58 pm EST

Sanderson Farms Chicken Drumsticks

Thanks for your response, which response misunderstood the reason for my contact to you. Please don't do that again. I am telling you that what I saw at Winco Medford Oregon 1/2/16 a package of chicken drumsticks wherein the legs were badly bruised; an indication of animal abuse while they were alive? I did not buy it, I don't want a refund, and my experience was okay. I didn't need t be hospitalized for it. Nobody needs to apologize for my experience. I am a stable person who doesn't go off my rocker because I see what appears to be animal abuse. I am just letting you know this may be an issue and to please look into it. And let me know you have and why you think this happened. Just a concerned consumer. Please don't give me a robo response again. Thanks.

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5:59 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Sanderson Farms So much fat and hidden skin in chicken packages

Do not buy Anderson Farms brand chicken! Not even if it's buy one
Get one free. It is a rip off! So much skin and fat hidden on the underside
of the packages, ridiculous! I have pictures, but cant upload them for some reason

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Diane March
Howell, US
Apr 05, 2012 8:03 am EDT
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I feed raw to my dogs and Sanderson was my choice because of not additives of hormones antibiotics etc. Yes I do notice quite a bit of fat, but today my 6 month old puppy isn't himself and he's been on Sandersons for awhile. Does anyone see a connection, or maybe a recent recall kept underwrap. Any help would bve appreciated. Thank you
Diane email Quickenings02@aol.com

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V
8:16 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Sanderson Farms Rip off

The chicken they package is a gigantic rip off. The fat and scrap they leave on the chicken makes me furious. There is a deliberate effort to fold over the hanging skin and fat under the best part of the chicken. For what I have to pay for their garbage, it's absurd. Never again will purchase anything packed by sanderson farms . .

Read full review of Sanderson Farms and 4 comments
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LouMahf
, US
Jan 05, 2019 12:52 pm EST

Had to order pizza for family in for holidays. Found two whole Chickens with busted gallbladders when prepping for Gumbo ! Store was closed . First Christmas without my father so I was cooking the Cerimonial Gumbo. Really pissed us off. My family eats a lot of chicken and fish not the first time I have been disappointed just the first I complain !

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Upshurneighbor
, US
Sep 18, 2018 12:28 pm EDT
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Sanderson is partnering with a potential poultry grower in the Gilmer, TX area in a location that is sloped in such a manner that neighboring property, water quality and air quality will be flooded with toxic waste chemicals. The neighboring community is very concerned about property damage and health concerns.

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Mystery shopper666
, US
Aug 21, 2018 12:38 am EDT
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An employee for your Flowood Mississippi was at a park, telling other members how to pass a drug test for your company. I got s good look at her badge her name was LaToya Little. This is a serious matter and I will make sure I tell everyone bout this encounter with this woman.

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Mystery shopper666
, US
May 30, 2018 9:22 pm EDT
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I came in contact with a woman name Latoya Little, who is a line operator. She was smoking marijuana and telling other people how to beat a drug test and how she passed. Me and family will not buy anymore of this chicken from Flowood Mississippi. Couldn't even enjoy my dinner for them laughing and joking about how to beat the system.

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Contact Sanderson Farms customer service

Phone number

+1 (800) 844-4030

Website

www.sandersonfarms.com

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