SUBMIT A COMPLAINT

Sand Dunes Resort - Booking.com / hotel room

United States Review updated:
Contact information:

I booked my lodging through booking. com. My room was disgusting and full of mold. I requested a full refund to find another hotel. I was refused a refund by the manager. The pictures posted on booking are misleading. My room was disgusting. I paid $629.00 for that flea bag room, and I want my money back. My family had to stay in that mole infested room. Mold kills. That room had mold on the walls, the refrigerator, the lamp, everywhere.

Sand Dunes Resort - Booking.com
Sand Dunes Resort - Booking.com
Sand Dunes Resort - Booking.com
Sand Dunes Resort - Booking.com

Re
May 17, 2017
Sort by: UpDate | Rating

Comments

  • We
      18th of May, 2017

    They have a 2 star rating on yelp, 3 star rating on tripadvisor and a 3 star rating on google reviews. Did you stay or did you leave? If you stayed even one night, you are not entitled to a full refund. Contact Corporate to try to resolve.

    0 Votes

Post your comment