The tool itself, supposed to sharpen just about anything, leaves nicks in blades, but most egregious is that there are no "freebies" as the tv ad implies - they cover the total cost and profit of the products with an enormous handling charge, $24 for something it costs UPS under $4 to deliver. This is a total scam. It's returnable, but of course they will not refund their highly excessive processing charge. I am reporting this to our State consumer fraud division and returning it on principal as well as dissatisfaction with the product.
Also, you can't get a human being to ask any questions of when you phone, I finally hung up hoping they would simply not send it. No web site has specifics on returns.