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Samsung Smart Tvpoor servicing

I was given following complaints no for a single complaint. Everyday customer care give a new complaint no and complaint remains unattended
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I am calling and sending complaint to the samsung customer service almost everyday. Problem is that this samsung customer service is a just a call center. They have just a messaging system. No real link to service department. I asked for customer manager's telephone number for customer's grievance. They have same answer every time that they do not have it. Every time they have a similar answer that they would pass on the message.

My advice all the customer's not to buy any samsung product ever at least in india. There is virtual customer care support.

Ra
Jan 27, 2015

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