Samsung service center for phones in Domlur (Bangalore) takes the award for pissing off customers. Dishonest, rude and just plain being_an_ass syndromes...
One guy tells me my phone's warranty is only for 5 months. My reading through the guarantee card for 5 minutes when I bought the phone really paid off. I challenged him and then he agrees that it is actually 6 months. He was also pissed off about my stopping his repairing of a Nokia mobile phone. Yes you heard me right... He was busy working on it when I was right there..
Then a girl (supposedly the manager there) who barely speaks passable English and tells me my power chord cannot be changed because it has physical damage. The damage she refers to is actually a small bent near the connector (resulted from my trying to make it work when it stopped working). She turns me away.
I could never use my Galaxy 3's headset because everyone complained they can't hear. I could clearly hear them though. It's plain clear that Samsung has provided low quality accessories to reduce the cost involved and of course to increase profits. "For those stupid Indians this will do!!!".
Anyways now they are washing off from even providing warranty support for the defective parts.
Amazing... Just amazing. I know you guys treat your employees like cattle. But now customers added???
And lastly, their customer feedback for service makes u enter all the details and then complain something about some unfilled field and kick you out. "Don't even complain!!! This is what you deserve!!!"
Thank you O my Korean overlord...
Indians are always treated bad... now it's just your turn...