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Samsung Electronics / eastern province porches of tv with in 3 months lines on display samsung says its not belong to them contact othaim

dammam, Saudi Arabia

Dear othaim team,
I have porches the samsung tv model number hg48ac690dw model code is hg48c690dwzn s/n oagb3mkg300418.
Which I have porches this tv on 27 mar 17 and with in 3 month there is lines on the display and color and picture is not clear. I have complaint to samsung call center they have send the technician just he visit and check the tv and advise its not belong to them this is dubai model it will not cover under warranty also he charge me visiting charges of 150/sar.
I want the solution from othaim at the time of porches they sales man advise me if any problem you can contact samsung service center.
This problem should be solve from othaim please help me.

Az
Jun 16, 2017

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