Menu
Sam's Club

Sam's Club review: plus card membership 53

U
Author of the review
11:18 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

The Plus Membership for members is not all what its cracked up to be.
Alot of the benefits have already been stopped and all it really helps is the profit for each club. Most of Sams Club's revenue comes from their membership cards. Imagine that! Most members that try the plus card find that it is a waste of their time and efforts. Besides who wants to pay 100 dollars a year for a membership card? If you have a Sam's Discover you would earn up to 2% cash back but the catch to that is you have to spend 10, 000 + to start earning that much back. I don't know about you but I don't spend that much at Sams. A regular membership card will serve the purpose. Did you know they have a quota on how many plus cards each club gets in a week? Wow! No wonder their pressing the issue. To sum it up I would leave the plus card alone!

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

More Sam's Club reviews & complaints

Sam's Club - do not purchase jewelry there 11
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Sam's Club - beware of sam's club computer warranty 23
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Sam's Club - scam artist 30
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Sam's Club - unfair employee termination 18
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
53 comments
I
I
idontcare2
st paul, US
Jan 13, 2011 1:49 am EST

Why the heck do I have to show my member card - during the hours everyone can go - to get in the door? I have to show the card to even buy anything and I have to show my receipt to every ninny on the way out. I don't think my membership is worth it and I wonder if they will let me cancel my membership and get my money back? Do any employees see that happening?

M
M
metta729
Greensboro, US
Jan 12, 2011 1:26 am EST

Mr stop brainpsuy 58 The case at hand is not the acceptance or denial of credit to consumers, that is a granted.The problem is the means by which the denial decision made by the creditor had to lie to deny, especially since it is indeed their decision to accept or deny why resort to bogus tactics needlessly.

B
B
btennie2711
Greensboro, US
Jan 10, 2011 2:45 am EST

The denial is questionable since the reason thatthe GE Money Bank, Creditor in El Paso tx. gave for denial of my credit request was poor payment history with credit program, check and see with a review of my situation if I had a poor payment history.

M
M
mad ah
Anchorage, US
Jan 07, 2011 1:48 am EST

Agree, they do not honor their service agreement whatsoever. We need to send back the computer laptop with a big pile of ### compressed between the screen and keys.

A
A
Annabanana73
, US
Dec 03, 2010 3:29 pm EST

The plus card carries zero risk to members, it is fully refundable at any time. The credit card offers always include the interest rate, and if you can not lift items repeatedly, you should not be a cashier!

O
O
okc
warr acres, US
Nov 25, 2010 7:44 pm EST

I am being treated the same way. I have been at sam's 5 years and thought it was a wonderful company to work for. I started at an okc store in the softlines area and worked hard. The lady i worked with had health issures so i worked nights to help her get the job done. She had to work from a wheelchair. I was told to promote myself i needed to learn to drive a forklift the store i was at was small and hard to train on forklift. I transferred to another okc location on nites. I learned to drive a forklift. Completely restock any area that needed to be done. Included but not limited to very heavy lifting and sweating. I did mandatory end caps, no movement report, inventory, signage on hand i worked as hard as i could. I am glad there are vidios in that store that can verify my work. I asked to go to days which was hard to do at this store. I finally got a full time position on days as a cashier. This is where the nightmare began. I trained if you could call it that they put me on a register and gave me some codes. I have been yelled at for putting in a code and calling a cos over when they are visiting with their friends. We would have up to 5 memebers of mnagement and cos people just staring at us as lines back up. When the memeber pulls up to the counter we are suppose to empty the flat bed or cart on the belt to prevent loss. I have been hurt once lifting an air conditioner and had to get pt from sams. I really dont feel comfortable lifting a flatbed or sometimes two unloading and loading back. When they line scan the members that is where missed items are going out the door. I have to check their work every time for missed items. Then you have to push 123 or 122 to see how much the plus membership is at the same time a sams credit approval is printing out then the member is non taxed or taxed then if they buy a warranted item a warranty window pops up that we are suppose to push oh then their membership is expiring in a certain amount of days. Gee i wonder why sams is not making money. I am really supprised we can do as well as we do considering all the distractions. Now they are starting to give me verbal warnings for not unloading selling telling the member all the things we have available which would take more time than we ever have. They want scans per minute up low loss and lots of money. I was very impressed by sams at one time however it is being managed with threats. part of their own policy is to work without feeling threatened or harrassed in any way. I am very suprised sams hasn't been sued the way they treat their empolyees. I pray that God takes care of this for me i am depending on him. Before cashiering I had excellent evaluations from working hard as possible now I feel like the cashier manager and her team are trying to ruin my record on purpose. I dont know what is going on but I pray if this is the way it is going to be that they just close down. I love the public and they deserve better treatment than sams is giving them. I am 51 years old and in good shape but i feel like what they are having me do now could harm my health. I am sorry they are treating you bad we are all in the same situation.

Don'tBeAMoron
Don'tBeAMoron
Tyler, US
Sep 07, 2010 3:05 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I think your grammar is broken too. Enjoy your new PC, ###.

Don'tBeAMoron
Don'tBeAMoron
Tyler, US
Sep 05, 2010 6:13 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Dear ###,

Stop whining. It's an auction site. If you don't like it, don't bid. Oh, and learn how to use proper grammar. You look like a [censored] when you try to form an intelligent argument and fail to speak proper English. You got what you paid for if the camera was in working condition. I understand that you don't want your family and friends to know you are a cheapass by buying used ### in an auction, but don't ### about it here. Realistically, no one cares.

Sincerely,

Anyone who has ever worked in customer service

G
G
Gail West
, US
Jan 21, 2018 7:00 pm EST
Verified customer This comment was posted by a verified customer. Learn more

Aww...do you feel better bullying a complete stranger. She can say whatever she wants as can you. Pointing out grammar mistakes is so sad. Do you feel any smarter? I make them as do most people. People like you point it out thinking it makes you smarter than the rest of us. Not!

W
W
Wishyouknew
Hesper, US
Aug 09, 2010 1:02 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I work at Sam's Club... and yes, we have a quota of PLUS cards to sell. If we don't, we are at risk of losing our jobs. They don't tell us everything about anything there... that's one thing I have learned about this company... no one told me that members have to spend 10, 000 to start getting 2% cash back.

Now... starting today... we aren't even aloud to talk about the regular membership. It's called "Top-Down Selling". We have to talk about Plus as if its the ONLY membership we offer. If a person asks about anything different we are to say that we offer a "lower income or lower value" membership for people who cannot afford PLUS.

We have been given a script that we have to say word for word. We had a meeting today in which they informed us that WE WILL BE WATCHED.

I have never worked for a worse company in my life. I am making arrangements to leave this employer as soon as I can. It has been nothing but BS for myself... and now the general public... since I started there.

I was written up for not doing a job I hadn't been trained to do.

They changed the "Opened Door Policy" which allowed employees to go to upper management with problems... to an 800 number that calls out of state... we are never informed of solutions or action taken.

A fellow worker was fired after not showing up for a day he was just "written into" the schedule. He had no advanced warning that he was supposed to work, but when he didn't show he was fired. They didn't even call him to tell him he was supposed to be there... they just wrote him in and expected him to show up without any advance knowledge.

I was almost fired after this horrible supervisor told the manager that I had received three member complaints in one day... I don't believe she is telling the truth for a moment. I do a GOOD JOB at work and she was the one who wrote me up for not doing the job I wasn't trained to be doing correctly.

We also have to sell credit as cashiers. They don't tell us that the interest rates are through the roof... they just tell us about the incentives to tantalize the members.

Sam's does not take VISA because they want to sell their own credit. They will tell you that VISA charges them too much to process the credit transactions, but that is complete BS.

They don't pay part time workers benefits and stopped hiring full time workers.

They have made me work 14 days in a row without a day off... sometimes back to back closing and opening shifts.

I am not allowed to stretch at my register.

That supervisor has made me lift over 55 pounds of items from cart to cart... lying and telling me that that is policy when policy to to just "move every item... (*look under it)..." my back hurts as a result... I was almost let go when I said something about why I was stretching.

This place is truly greedy, profit driven, and not a good employer. I would NOT recommend that anyone work there or shop there.

I would love to see Costco come in and put Sam's in its place.

There is more to this, but I think that's good enough for now.

I
I
ihad2complain
Frisco, US
Jul 27, 2008 1:48 pm EDT

No wonder you have a problem with your computer. You are too stupid to spell.

W
W
wildstang95
, US
Feb 14, 2017 3:48 pm EST

WOW! are you a Sam's Club Employee?