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SammyDress.com / items are damaged/poorly made, no customer service

Jul 27, 2015
0% 1
Contact information:
Los Angeles
Phone: 9095819508
I ordered from this website. My items have come in several shipments from China. NONE of them looks as they do on the website, all are poorly made and mismatched, the sizes are wrong, and the quality is so poor. I have tried via the website to submit a return ticket, but no luck, the request won;t go thru. They don;t every answer their phone, I have called for over 2 weeks. It either rings to fax machine or is busy. I have tried using live chat and no one is there on their website. Everything about this business is a joke, and they should be shut down.
SammyDress.com Customer Care's Response, May 10, 2016
Dear JG3!,
Thank you for taking your time to write your review. We really appreciate the feedback.
We regret any inconvenience or frustration that your experience has caused you.
Could you please provide us with your order number so that we can check your order and send you the best solution?
We are going to reach out to this customer to apologize in a more personal way, and to offer an accommodation as thanks for bringing this issue to our attention.
Thank you again for bringing these matters to our attention.
Sammydress Customer Service

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SammyDress.com Logo SammyDress.com
Customer Care Service
526 Nanshan Road, Futian
China - 518000
+1 877 962 6688
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