I have ordered a dress from SammyDress online shop and when it finally arrived the color was wrong. I emailed them and they told that I have to send it back and then they will send me the correct one. I did as they said, even paid some extra money to ship it back to China and I'm still waiting. Several days ago I received a message from them saying I have to pay more extra for who knows what! These people just try to make a fool out of me! Well, all I can say is think twice before you will buy anything from these scam artists.

  • Customer Care's Response, May 10, 2016

    Dear Wendy,
    Thank you for notifying us of your complaint. We strive to provide you with the best possible service, and when you feel that it fails to meet your expectations, it’s important for us to know.
    Would you please offer us your order number so that we can check your order and send you the best solution?
    Your patronage is important to us, and we hope that you’ll continue to give us opportunities to serve you.
    Thank you again for bringing these matters to our attention.
    Sammydress Customer Service

Mar 15, 2016

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