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Sammy Dress / poor quality material / no return

1 CHINAUnited States Review updated:
Contact information:

BEWARE!! They sent us INFERIOR material dresses. Although I paid through PAYPAL, Sammy Dress offered to refund me $6 on a $54 order! After I opened a dispute and won through PAYPAL, the return shipping would cost $40 with NO proof of delivery available for China mail. Paypal closed the claim with NO $$ returned to me! SCAM SCAM SCAM SCAM!!! Stay away!

  • SammyDress.com Customer Care's Response, May 11, 2016

    Dear Louisaf,
    Thank you your feedback.
    Here is our warranty terms and policy about warranty link: http://www.sammydress.com/m-article-id-16.htm
    You can return the items back to us for refund or resend if you are't satisfied with the items.
    Would you please offer us your order number so that we can check your order and send you the best solution?
    Thank you so much again for bringing the issue to our attention. We welcome all feedback as it enables us to continually improve to provide even better service to all our customers.
    Sammydress Customer Service
    http://www.sammydress.com/

Lo
Jun 25, 2015
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Comments

  • Ap
      29th of Jun, 2015
    0 Votes

    I had a similar experience, Some of my items never showed up and the ones that did were cheap and fell apart.

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