If you buy pro gear online you are stupid. If you can't touch it in this business then it might as well not exist. I have been shopping at my local Sam Ash for several years, and the sales staff there has knowledge surpassing any guitar center or music retailer I have seen. Just like any retail store, if you need help, or have questions, just ask someone. I work in retail, and am amazed at the level of patience the guitar salesmen have at my Sam Ash. I know it is not the same at every location, but in Charlotte, I will spend my money where the guitars are clean, and the staff is happy to inform me. Thanks Charlotte SamAsh for making believe in music stores again.
Don't believe me, go ask Martin...he is THE guitar Guru.