Saks Fifth Ave / thieving and disgusting business!

New York, NY, United States
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I made a purchase 3 months ago. A week after I purchased I wanted to exchange the size, I called customer service and they told me to drive 2 hours away to their store location because they could not exchange online orders. I drove all the way their and they did not carry that brand in stock. I asked to return the item and they said they would only give me 50$ after calling back the online department, apparently they mixed up another order from a week later and decided they already gave me a half refund... Which does not make any sense. So now its 3 months later and the item is on sale so now they claim in order to return the item I will owe them 85$ and if I want to send it in I will be charged another 85$ plus 9$ shipping???? WT[censored] @SAKS???

May 13, 2015

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