The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

Saks 5th Ave / racial profiling

1 1890 MILITARY ROADNiagara Falls, NY, United States Review updated:
Contact information:
Phone: 716 297 2364

It all happened when me and my friend who is hispanic and am black we went in the saks 5th ave store we purchased 2pairs of puma sneakers payed cash then left the store about 2minutes after we left the store the security and a store clerk who are both caucasians approached us publicly, accusing us of stealing. 'their claim was a woman saw us switch our old shoes an walked out. All they had to do was look at our feet and notice that the sneakers we are wearing their store do not carry that brand. But they were so sure that the black guy and the hispanic were thieves. Their judgment were totally impaired. It was so upsetting to us that we both ask for a refund. And received no apology. I guess thats saks 5th ave way of customer service towards blacks and hispanics.

Sort by: UpDate | Rating

Comments

  • Ri
      19th of Jul, 2008
    0 Votes

    IT ALL HAPPENED WHEN ME AND MY FRIEND WHO IS HISPANIC AND AM BLACK WE WENT IN THE SAKS 5TH AVE STORE WE PURCHASED 2PAIRS OF PUMA SNEAKERS PAYED CASH THEN LEFT THE STORE ABOUT 2MINUTES AFTER WE LEFT THE STORE THE SECURITY AND A STORE CLERK WHO ARE BOTH CAUCASIANS APPROACHED US PUBLICLY, ACCUSING US OF STEALING . 'THEIR CLAIM WAS A WOMAN SAW US SWITCH OUR OLD SHOES AN WALKED OUT.ALL THEY HAD TO DO WAS LOOK AT OUR FEET AND NOTICE THAT THE SNEAKERS WE ARE WEARING THEIR STORE DO NOT CARRY THAT BRAND.BUT THEY WERE SO SURE THAT THE BLACK GUY AND THE HISPANIC WERE THIEVES .THEIR JUDGMENT WERE TOTALLY IMPAIRED.IT WAS SO UPSETTING TO US THAT WE BOTH ASK FOR A REFUND. AND RECEIVED NO APOLOGY .I GUESS THATS SAKS 5TH AVE WAY OF CUSTOMER SERVICE TOWARDS BLACKS AND HISPANICS.

  • Ke
      7th of Aug, 2008
    0 Votes

    wow, that's pretty bad.

  • Ro
      17th of Feb, 2009
    0 Votes

    Thats messed up, boycott Saks! I hate racial profiling.

  • Ru
      17th of Feb, 2009
    0 Votes

    ==www.8thgame.com==
    serve your cheapest runescape golds!
    also we serve fastest & safest powerleveling!
    come to our site, you'll be richer, you'll have more funny.
    you'll enjoy your journey in silkroad.

  • Er
      29th of Apr, 2009
    0 Votes
    SAKS 5TH AVE - RACIAL PROFILING
    Saks 5th Ave
    Dolphin Mall
    Miami
    Florida
    United States

    If you are black and shop at this store U are followed. I was told I cannot take a man purse into fitting Rm. I had to check it. Mean while every one else is allowed to take shopping bags into fitting Rm, even strollers with shopping bags in them. My bag was 50 x smaller than average women's purse. Start checking every women's purse and shopping bag and not only your black customers. that is called RACIAL PROFILING.

  • Ha
      17th of Jun, 2009
    0 Votes

    maybe you shouldn't be carrying around a MAN PURSE. It is not the fact that you are black (which by the way, any and every issue blacks ever have is "racist" to them) it is because a male carrying a purse is out of the ordinary and LOOKS suspicious. Maybe you should join this century and get on the same page as everyone else. Also, you just "racially profiled" everyone else by saying, "Start checking every women's purse and shopping bag and not only your black customers." Get over yourself already and quit giving people a reason to doubt you.

  • Bl
      25th of Jul, 2013
    0 Votes

    My family was also profiled at SAKS 5th Avenue. I was looking at costume jewely costume jewelry "LOL" As soon as my husband comes up with my young daughter, here comes a man rearranging scarves, some of the jewelry, whatever he could find to stay there while I was looking. I saw my husband getting angry and ready to say something. At that point, to prevent a scene, I said to my husband and daughter lets go.I tossed the stuff I was looking at back on the counter (he really did have something to staightenen then.). My husband and I both make very good money. Did this idiot really think we were working as a team to steal costume jewelry? I guess so. Immediately after we walked away, a cucasian lady come up and started looking. The male associate left right away.

Post your comment