Safeway
reviews and complaints

All the checkers who work tat Safeway Super market wear a lot of perfume and get it on my food ..Its hygienically not good..I have spoken on the phone twice..But they smell like perfume..My feelings are do not want perfume on my bags, shopping cart food bags and especially my food..Is that so much to ask, , '

when employees are working stock & moving pallets .warehouse. /superviors are being disrespectful to there fellow crew/.job duties / not moving out of the way so employees could do his /her job at times. going on for about 4 -5 years .this location.

Safeway managers in olney Maryland are allowing minors to touch alcohol that work there such as putting tem back on the shelves but bartender laws says that minors are not suppose to touch alcohol or be in The premises of alcohol is this true

I ordered bouquet through the company Safeway Flowers Online. It was for my farther. I called them and my mum told me that the bouquet was horrible. It looked old and was really small. He sent me several pics, and it was really pathetic. I decided to return money back, ‘coz I paid rather high price, but I was angry as well that they have ruined really pleasant events for my family. I tried to reach them, but no one replied. These people are scammers and ###, so be careful if you buy from them as well as post comments about your things with them.

This is a complaint that has been seen and complained about. I went to the deli to order a sandwich. The one thing I noticed was that the server was using some gloves to handle food, but also she was touching everything that wasnt part of the sandwich. She was moving things around, then asked me what I wanted. I waited to see if she was going to change her gloves but she just grabbed the bread, while doing that, she also grabbed the trash can to move it out of the way, then grabbed the bread took two slices out. Touch some other things that was not part of the sandwich again. After she had started to place the lettuce and meat. I stopped her and said. " You're not going to sell me that sandwich, are you? and she looked at me, like, why? I told her what she had done. She did apologize, and changed her glove and started a new sandwich. I told her, this is the same issue Subways were having, until someone got sick and a law suit was filed. Since then, they have changed their policy. The slogan is; " The gloves come off, when you approach the counter, the gloves come off, when leaving the counter." they have not had an incident since. This issue is at ALL Safeway deli counters. If you dont believe me, go in on an inspection without them knowing and watch. You will see it happen . All it takes is for one person to contract ecoli from one store, and there will be a law suit to come. its better to spend money on rubber gloves, than to pay for court cost.

Okay so I am really sick of going into Safeway to get food from the deli and they never have anything! If they do its old and dried up, and when you ask the deli clerk if they can make more they act as if its a burden! I go in there for chicken and egg rolls and have to settle for a couple of dried pizza sticks? I think if an employee has time to stand around and chat or they have time to go outside and smoke I would think that they would have time to actually do their job and keep the deli stocked up and with fresh food at that. I think it sucks that some people have c*** jobs and have to work their butts off all day to pay their bills, but these people get paid for sitting around and being rude!

I am a mother of one child who enjoys eating cheese for this reason I buy home brand 500g block cheese, which cost $3.44 until Safeway decided to sign Jamie Oliver to their brand, not only has home brand cheese risen to $5.00 but most if not all home brand products have had astronomical price increases. I don't part take in Jamie Oliver's products as I can't afford the price Safeway are charging 'smashing chicken 1kg $19.99, encrusted steak 1kg $22.00 this is absurd pricing. Due to the lack of consideration by Safeway in charging the public for their Jamie Oliver production, and not big business ( they were willing to go to court over the 40 cent per create increase) I and my fellow shopping mums will no longer be shopping at any Safeway/ Woolworths stores. Honestly Safeway should be ashamed at what they call business, pure and simply money making scams... Bring on IGA they give back to their community this is were our shopping is now done. Thanks IGA. Joanne Moreland

So, I've been in need of work for a couple months now, so I applied online to Safeway because some of the positions looked great to work in! I applied to 4-5 different positions and got an email from a man who is apart of the Corporate Human Resources team. He e-mailed me to schedule a Pre-screen interview and what times would work. I agreed to 11am MST Friday, May 9th, 2014... He sent me an e-mail stating that's what time he would call. I HAVE ALL E-MAILS! Well, he NEVER called... No phone call, no e-mail, nothing. Not even the Monday of the next week. WTH? I may be only 23, but I'm not stupid or letting these people in higher ranks be so unprofessional! People are in need of jobs, but those in higher ranks apparently don't give a c***. If this man or company SAFEWAY was not interested in my application, wouldn't a professional leader in his position let me know? Say something? But no, haven't heard a word back. I have all the e-mails and his confirmation.. Really sucks...

One of the pharmacy techs was inexcusable rude to me: both condescending and abrupt. Although she was unable to understand a simple request, because their system was in error, she kept insisting it was my error and eventually hung up on me. I guess they don't want my business, since customer service, not price, is the most important thing to consumers.

I had horrible service from the Manager, DON at the Safeway store in Shoreline off of 153rd and Aurora. He is not a people person, is arrogant and lies, doesn't listen and his entire store staff act like they are made and inconvenienced that you are there.
Check out lines are slow and horrific, his staff don't know who to help customers, but they do know who to harass them when they are in the strore!
I've tried to talk to Don but he is arrogant an power plays his authority, and really doensn't know everything, but will ACT like he does, so when he lies, he actually believe his own lies. He is accusatory without the facts, and treats humans horribly, I will not shop at a store he manages as its reflective in how horrible his staff treat people, and don't smile, aren't helpful, filthy store and bathroom. Try working on your own store and employees before you go and start harassing other's who enter the store for business of shopping purpose.
Don is a horrible manager and this individual names Shari the shrink manager is also horrible, she wears no badge and is a harassing employee who also power plays her authority and instead of helping really escalates a situation because she is rude and condescending person. Where do you get these rude people this is the worst ever in all my years on this earth shopping and doing business in grocery stores.
I'm a marketer and I know how to market negative info too as well as positive. I will start negative campaign regarding this store Safeway at the 153rd/Aurora location because of the horrible people you have working for you, Don, and Shari, sheri, or whatever! Train your people to realize they deal with with humans and they need to be more professional, not confront in the aisles or talk in front of customers in discourteous manner. I'm so angered that I'm on a mission, DON"T SHOP AT SAFEWAY GO TO QFC or FRED MEYERS where the management know who to treat all people right.
Boo Safeway, horrible and arrogant manager Don, at 153rd and Aurora Safeway, and Shari, a Shrink Manager, to very inappropriate employees and management at your store!

I contacted The manager (Ivy) at the Safeway pharmacy on Howard Ave in Burlingame Ca..To request a price for medication. My pharmacy closed and I was desperate to find someone to fill a monthly prescription. I was to get a call from her and didn't. So, I went there in person to introduce myself.. She greeted me with no smile after I introduced myself and I gave her 2 past receipts for my medication. She refused to match the price and said she would call me back the following Monday. NEVER RECEIVED CALL.. I explained how anxious I was about getting a reasonable price and to have a resolution on this matter..I am so disappointed in Ivy's attitude..
She lost me as a customer and I am a 30 year resident. She was rude and disrespectful to put me off . Then never call..

One week ago tonight I was driving from Renton WA with my daughter and two granddaughters. Its a miracle that we made it to Idaho. Stopped for a fill up in Grandview WA at a Safeway supermarket while we got sandwiches at 9:30 pm. 10 minutes after getting the gas on the Highway 84 we started to lose RPMs and stalled and stopped while going 65mph. It was 10 pm and my daughter was driving, with her daughters 23 months and 8 yrs old in the back seat. What would you do? She saved us! This kept happening for many miles while we tried to find a gas station open. The scariest ride ever, with the engine turning off while traveling on a highway with trucks all around us. She kept racing the engine and occasionally jump starting it at 30 mph. Made it to a truck stop in Oregon no mechanic on duty, check oil it was fine. Attendants and trucks agreed it looked like and sounded like bad gas. Nothing we could do to fix car at that time of night. Had to get to Idaho to meet moving truck at 8 AM drove with same problem til the next truck stop, Love's, just before leaving Oregon got high test gas (3/4 of a tank) and car was 30% better. Still stalled and RPMs screwed up but we made to Nampa alive! Just horrible. My daughter had to do all the driving ; I couldn't because my right knee replacement couldn't take that kind of driving abuse. She was great and all the problems kept her wide awake! Better than a gallon of coffee. Called Safeway the next day, got the run around because I had no proof and no one else complained. we probably got all the bad gas on the fill up. Anyone have any idea how I can prove this ?
Called the Safeway the next day, spoke to store manager eventually. I got another call the next day had to answer a whole questionaire. I.e., did I have the fuel tested. Really, at 1AM in the morning, iI should know this? then got a call from corporate asking more questions. Guess what? Got a letter from Safeway today they said I had no proof ... too bad. What would have happened if we had gotten into a serious accident. No proof, no responsibility on their part. I am reporting this to the state. How can the people who made this decision live with themselves. My car is still messed up and I can't even afford to get it fixed. Oh gave them fuel pump number and time of sale and amount of sale. They said no one else complained!
Safeway you are a horrid corporation. All the money I spent in your store and buying gas in the past and this is the kind of treatment a widow gets from a big corporation when we all nearly died!

Safeway employees are victims of mobbing and bullying practices! Poor mgt practices overlook low employee morale due to constant changing job shifts, below workweek hours, and employee gossip and defamation of character forces many to leave…..The results are poor customer service and poor job performance in all areas……Many stores are closing…And consumers are going elsewhere…..

My son is 3000 dollars poorer because of unfilled promises For a mgt position . He relocated for his job and then when the promised mgt position did not materialize had to move again losing 3000. This after putting in almost 4 1/2 years with the company ! I too am out of pocket helping him subsidize his income because of fewer hours etc. The result of his employment with safeway caused him health and mental distress …..He is so much better now that he no longer has to put up with all the harassment he received .

He now has a job as an asst property mgr….. But still hears rumors that have defamed his character even after not being employed by safeway for 2 months including one that he was sent to prison! I am incensed …..

He was called gay on his first day of work at the sandy safeway while on break with my other son who works in another store in sandy . Employees who did not know either of them called them partners! …I am so incensed by this that it all i can do not to go into that store and take on the mgr myself…..

I am hoping that others that have received such treatment will organize a class action suit against the store. I see that there are many out there!

We just moved to Littleton, CO, and have both a Kroger and a Safeway right around the corner from us. Signing up for the Kroger rewards card took 5 minutes and we got two key-chain cards for scanning. Easy.

Today I went to the Safeway and asked to sign up. The clerk handed me 1 credit-card size Club card. I asked for a 2nd for my wife. Here's where the fiasco began:

> I was given a 2nd credit-size card for my wife
> the two cards have different account numbers, so we'd end up earning rewards separately
> when I asked about this, the clerk said I had two options for combining the accounts:
1. go to the Safeway website (I did this, and it didn't recognize either account number!)
2. call 877-SAFEWAY - I did that and, after get a rep after more than 35 minutes (I checked!), the call was cut off (at least it saved me from listening to bad music with horrendous sound quality)

This is a joke! It's no wonder that Kroger's market cap is 3 times that of Safeway, and their stock is going up, not tanking life Safeway's.