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Safeway Customer Service Phone, Email, Contacts

Safeway
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Safeway complaints 1082

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12:00 am EDT

Safeway can't get my order

I recently got on line to the Safeway Online order site. I hate to buy a 12 pack of seltzer every time I go to the store. I decided to order 100 cases for the summer. This was on a Monday and was told it would be delivered on a Friday between 10 and 12. I cancelled everything I had to do in order to be there for my delivery. I get a call Friday morning at about 10 minutes to 10 telling me they don't have enough to bring my order that I can get 20 not 100. I was told to talk to a manager at a main store and they could have 100 ordered but I would have to move them myself. The whole idea was to have someone bring them to me and stack them. I would have liked to have been told upfront I couldn't get them. I will have to continue to buy one at time. :o(

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12:00 am EST
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The complaint has been investigated and resolved to the customer’s satisfaction.

Safeway crv charge for meat!

Do you ever look at you receipt from the grocery store? i usually don't. I will look at the prices of the items i purchased on the register, in case i was charged wrong. Sometimes stores will give you the item free if the register charges you the incorrect price. Then i will look at the bottom line of the receipt for the total sale. Yesterday, i just happen to scan the whole receipt. I was charged .08 for crv charge for MEAT. crv is California redemption value for purchases of soda or drinks in plastic or alum containers. if you recycle the items at a station, you will get your $$ back. But i was charged crv for MEAT. I'm thinking, what do they charge for stay form now? I called the store and they are at a loss. They have no idea why i was charged for it on a meat purchase. Maybe the clerk punched it in wrong? but the thing is the crv was added from their computer program. My beef is not the .08 but that i am sure i was not the first person to have this added to their grocery bill. Safeway gets hundreds for sales everyday. how many unsuspecting consumers were also charged? i want to call some state agency that regulates overcharges/incorrect charges but i don't know who. any help would be appreciated, cuz it's not right... i intend to call safeways corp office. it's the principle not the amt..

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asitbaran
kenmore, US
Nov 13, 2023 6:50 am EST

refer order # [protected].

1) 6 nos. kiwi - charged $4.74. but material NOT DELIVERED AT ALL.

2) Driscolls Raspberries Red - The supplied berries are fully ROTTEN & COMPLETELY COVERED WITH MOSS. I had to through it in GARBAGE.

3) I ordered for 3 count of Garlic. But delivered only 1 count.

Please do the needful ASAP.

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tempetommy
Phoenix, US
Sep 24, 2023 12:36 am EDT

I can't say enough good things about the bakery's customer service, always there to help when needed. Terri the manager is great, and ready to help me whenever I need help. I always make it a point to go to Terri if I need a special order, and I also get the same help from all the workers in this bakery. Great job folks, Tom Fajardo.

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Kristina Amaro
, US
Aug 13, 2023 12:23 pm EDT
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This is my daughters “white cake, red photo on top and black and red border cake” results, it’s ALL red. They did not even read the cake instructions the customer service rep explained to me. Ps, I added the little shoes on top. August 07 2023

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Stephanie Lowell
Prescott Valley, US
Aug 12, 2023 12:17 pm EDT
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For the past two months at least, there has been no Oscar Meyer turkey bologna. Is this because the company is making less or because it isn't being ordered? We prefer this bologna and are disappointed to have it be unavailable. Please bring this product back! Thank you.

I was in the store on Wednesday, August 2 at about 1100am.

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Tami Reinkens
, US
Aug 02, 2023 3:37 am EDT
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No checkers available this morning about 10am at the North Bend Washington location. Young lady asked if I could do self check as the checker was on a break. No offer of assistance was given, I was asked to wait for the checker.

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Kathryn Morton
Temecula, US
Jul 30, 2023 12:30 am EDT

I got a Steam Gift card and I was Scratching it numbers in the first two numbers you can't see them !

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RMX
Charlestown, US
Jul 22, 2023 9:40 am EDT
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I received a Shaws gift card. There was $19.00 left on the card. When I went to use it today there was nothing. The worker wrote this number down 141522. If there is any other information you need please email RXifaras@affiliatesri.com . Thank you for your help.

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Shelley Ojeda
Willcox, US
Apr 26, 2023 2:09 pm EDT

we need new ones in Willcox, AZ 85643.

The kind that actually work...digital displays...tires...you know what I mean!

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Jay81
San jose, US
Apr 22, 2023 9:05 pm EDT

Went to the Safeway on 645 San Antonio rd in Mountain View ca. store states it’s 24 hours I saw an elder lady shopping but when I tired going to go into buy something they stated the store is open but not the registers which made no sense. This store sucks and should change the hours posted as clearly not 24 hours!

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Hampton 09
Suisun City, US
Mar 14, 2023 2:41 pm EDT
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July 1,2022, Safeway store #1127,$379.86

#[protected] purchase,I don't recognize this purchase.. please send receipt w, the items purchased. Please refund

jamessafephone@gmail.com

James Hamilton

About Safeway

Safeway is a supermarket chain offering a wide range of groceries, fresh produce, meat and seafood, bakery items, and pharmacy services. They provide online shopping and delivery options. Safeway also features a variety of organic and prepared foods, alongside household essentials.

Safeway Customer Reviews Overview

Safeway is a supermarket chain offering a wide range of grocery items, fresh produce, meat and seafood, and bakery products. They provide pharmacy services, including prescription refills and immunizations. Customers can shop in-store or online with options for delivery or curbside pickup. Safeway also features a selection of organic and specialty foods, catering to diverse dietary needs. Their services are designed to offer convenience and variety to shoppers seeking everyday essentials and more.
How to file a complaint about Safeway?

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1. Log in or create an account:
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2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the title:
- Summarize the main issue with Safeway in the 'Complaint Title' section.

4. Detailing the experience:
- Provide detailed information about your experience with Safeway. Mention key areas such as transactions, the nature of the issue, steps taken to resolve it, personal impact, and the company's response.

5. Attaching supporting documents:
- Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal data.

6. Filing optional fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.

8. Submission process:
- Submit your complaint by clicking the 'Submit' button.

9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

Ensure to follow these steps carefully to effectively file a complaint with Safeway on ComplaintsBoard.com.

Overview of Safeway complaint handling

Safeway reviews first appeared on Complaints Board on Jan 17, 2007. The latest review Loss prevention was posted on Feb 22, 2024. The latest complaint Customer service and safety was resolved on Jan 25, 2022. Safeway has an average consumer rating of 1 stars from 1083 reviews. Safeway has resolved 108 complaints.
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  1. Safeway contacts

  2. Safeway phone numbers
    +1 (877) 723-3929
    +1 (877) 723-3929
    Click up if you have successfully reached Safeway by calling +1 (877) 723-3929 phone number 0 0 users reported that they have successfully reached Safeway by calling +1 (877) 723-3929 phone number Click up if you have UNsuccessfully reached Safeway by calling +1 (877) 723-3929 phone number 0 0 users reported that they have UNsuccessfully reached Safeway by calling +1 (877) 723-3929 phone number
    Retail Store / Corporate
    +1 (877) 505-4040
    +1 (877) 505-4040
    Click up if you have successfully reached Safeway by calling +1 (877) 505-4040 phone number 0 0 users reported that they have successfully reached Safeway by calling +1 (877) 505-4040 phone number Click up if you have UNsuccessfully reached Safeway by calling +1 (877) 505-4040 phone number 0 0 users reported that they have UNsuccessfully reached Safeway by calling +1 (877) 505-4040 phone number
    Grocery Delivery
  3. Safeway emails
  4. Safeway address
    Customer Support Center, M.S. 10501 P.O. Box 29093, Phoenix, Arizona, 85038, United States
  5. Safeway social media
Safeway Category
Safeway is related to the Grocery Stores and Market category.

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