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Safestyle UK / Safestyle-Windows.co.uk / composite door

Bradford, England, West Yorkshire, United Kingdom Review updated:
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Purchased a Composite door from Safestyle in 2017. Started to leak rain water almost immediately but only small drops. Progressively got worse until it started flooding hallway. Phoned customer services and they said an engineer would be out in ONE MONTHS TIME. Tried to explain to them the door needed replacing now but they wasn't interested. After a night of heavy rain I woke up to find hallway completely flooded. Phoned them again and told them I needed someone out today, they just shrugged there shoulders and said they don't have an emergency call out service and engineer would still come out on original date given! Completely not interested in my complaint, told them an engineer doesn't need to come out, door needs replacing, wasn't interested

Safestyle UK / Safestyle-Windows.co.uk
Safestyle UK / Safestyle-Windows.co.uk
Safestyle UK / Safestyle-Windows.co.uk
Safestyle UK / Safestyle-Windows.co.uk

Co
Jan 24, 2018
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Comments

  • Pa
      Mar 10, 2018

    Had a door fitted, in my porch to the house. £1300. Fitter came along, put the door in, cut the electrical wiring in my hall, leaving bare wires, the subsequently to touch, blowing my fuse to all the lights in my home. He ripped my wood panaling and left it needing repair work, When my wife sighed the contract, it also included a outer lever, this is like having a Yale look that’s shuts the door the when pulled closed, and as a safety measure incase we forget to lock with the key, like a mortise lock. He said he hadn’t been told about, and his people would send some out, to fit by the end of the week. This didn’t happen and I phoned being told it would be Saturday or Monday. It didn’t happen. 7 phones, your in a queue. 30 minutes I waited on two occasions. I sent them EMails, no answer, rang there Warrington premises, guy said not down to me, I take your phone number and get them to phone you back from a company line., I got no reply’s at all. This was yesterday 9th March. I have a heart problem called angina meaning a heart attack is eminent if you don’t take the heart spray. First time in 2 years I’ve had to take it. I contacted The Standard Trading office, and they said what to do, and if there’s no response, by sending a recorded letter and to call them again (trading standards). It seems as I paid for this lock inthe original contract, I’m allowed to go to the sale of goods act people and another. I phoned a solitor, I know and he pleaded to let him act for me in a small claims court. I’ll go for £10, 000 plus expenses, because they’ve made you ill, plus. I am a correspondent bod of up to 20, 000. People I talk to on Facebook, and others. The Standsrd trading people said, if you e told the absolute truth, you can tell on bloc your problem, and I intend to do this, what ever the outcome. I been a MD, Chairman, President and in manament all my life. Safe Style, beware, and all this for a small lever lock. Did anyone see the program about the bailiffs are coming. I quite fancy a new conservatory but not by Safe Style. Syd Barker

    0 Votes
  • Pa
      Mar 10, 2018

    I have done

    0 Votes
  • Pa
      Mar 10, 2018

    Don’t understand

    0 Votes
  • Pa
      Mar 10, 2018

    I have checked my spelling

    0 Votes
  • Pa
      Mar 10, 2018

    Is this another way of stopping my complaint.

    0 Votes
  • Pa
      Mar 10, 2018

    Where have I spelt a word wrong

    0 Votes

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