We apologize for any confusion and inconvenience. At SafeCart we process payments for a number of software companies. Is it possible the charge you are seeing is for a purchase of computer software? Please contact us as soon as possible so we can assist you in resolving this issue.
Our Customer Support team can be reached toll free at 1-800-209-6437. We are available to take your calls Monday through Friday from 9:00am PST until 5:00pm PST.
There are also prompts to tell you which extension you need depending on what the issue at hand is. You can also reach us through email at firstname.lastname@example.org, we are careful to answer every email that we receive within 24-48 hours.
We look forward to hearing from you.
SafeCart Customer Support