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[Resolved] Safecart / driver updater

Sterling Heights, MI, US Review updated:

My Name is Tonedi Bejko. My email address is [protected]@gmail.com. I am trying to stop this service from safecart. I been charged over 120 dollars at 19.97 a month for a #### service that was suppose to fix my computer but never did. I can't use my laptop anymore. I have not been able to since the update. When I got the service I was told that it was only a one time payment. Of 19.97. If you guys don't get me my money back I will get a lawyer and I will sue you guys for all the pain and suffering you guys have caused and I will splatter your name and what a fraud you guys are all over social media and every website. I am tired of this #### this is my second time in trying to contact you. Safecart commiting fraud

  • Resolution statement

    Customer care service did everything in their power to resolve this complaint. All attempts to contact the complainant have failed. Therefore, this complaint has been annulled and must not be considered where image of the company in question and it's services are concerned.

  • SafeCart Customer Care's Response, Jun 01, 2017

    Hello,
    SafeCart, a leading ecommerce cart, provides a secure and easy-to-use payment method for consumers purchasing goods online. We are sorry to hear of any problems you have encountered with your transaction/purchase, and please understand that we do take your complaint seriously. The Automatic Renewal Service keeps your software current with the latest program updates and enhancements. The service automatically charges the current renewal subscription fee (plus applicable taxes) to your account before your licence or service expires so that you do not experience a disruption. You may turn off the Automatic Renewal Service at any time by logging into your SafeCart account at https://support.safecart.com/new-loginby calling our Customer Care Team. Our Customer Care line [protected]) is open 7 days a week from 6am to 6pm PST.
    Warm regards,
    Jennifer
    SafeCart Customer Service

To
Mar 29, 2017
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Comments

  • To
      Jun 02, 2017

    I was never told it would be a monthly payment. They told me it was a one time payment. This is where I feel like I been lied to and my money stolen

    0 Votes

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