SafeAuto Insurance / Cancellation Made in Error Poor Customer Service
I used to be a big fan of this insurance company but in the past 2 months they have gone "downhill" I don't know who they are hiring but there has been one screw-up after another. I received a check in the mail from them last night. Granted, I could use the money but I just knew it was too good to be true. After spending an hour on the phone with them I was told they had cancelled my auto insurance policy in error. They were very sorry but it could not be reinstated until the next day after 5:30 p.m!! I had not been covered by a policy for over a week and would not be until I called them back!!!
Just send the check back to them and they would make it right-yeah, right!! So it can get "lost?"
I know everyone makes mistakes and this wouldn't be so bad if I hadn't made several phone calls to them during the course of ONE day for another mistake they had made one month ago!!!
So, after 4 years it is goodbye Safe Auto!!
While on hold with you last night I went online and got a quote and purchased much better coverage at a much better price from a little green guy!!!
More SafeAuto Insurance Complaints & Reviews
- Safe Auto Insurance - New customer rip off! 
- Safe Auto.com - SCAM! There is a serious reason they are an online only company!!! 
- Safe Auto Insurance - advertising 
- Safe Auto Insurance - did not pay in timely manner and is delaying payment from gap insurance by not sending required forms 
- Safe Auto Insurance - credit on totalled vehicle 
- Safe Auto Insurance - workers
- Safe Auto Insurance - Auto insurance
- Safe Auto Glass - Windshield Repair
- Safe Auto Insurance - They won't pay a claim's value in due time. They screwed me.
- safeauto - annoying commercial