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1.9 50 Reviews

Safe Auto Insurance Complaints Summary

11 Resolved
37 Unresolved
Our verdict: When using services from Safe Auto Insurance with a poor resolution rate, be vigilant. Understand the common pitfalls other customers have faced. Prepare thoroughly for any interactions with their customer service, and consider alternative solutions if your issues are not addressed satisfactorily.
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10:05 am EDT
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Safe Auto Insurance Claims

Hello,

I writing about the service and the way I have been treated by your claims reps. I was involed in an accident with one of your policy holders. On 8/26/2021. I spoke with the claims rep Roberto Plascencia. In sept 6 I believe, I Informed him that I was trying to get my car in the shop but unable to get it fixed before October. At that time I explained to him about my vehicle I drive an suv to transport my kids to and from school. I need a some comparable to hold the same amount of people. He said no problem we will set it up when you get ready to drop off. Two wks later I get a check in mail for damages, tried call him back no response. I have left messages every weeks and still have not gotten a response. I called on Thursday to make sure rental was set for Monday drop off of my car and was told I had to call the sam day I drop off the car. Big inconvenience, asked for a supervisor was told that they wouldn't call me back and the claims reps were trained to handle the calls. called Monday 10/25 spoke with Rico or Rick asked for a supervisor because I clearly stated I needed a vehicle to accommodate my family. Was told supervisor would call back I asked for time was told he doesn't have a time. Supervisor has to approve the rental. Meanwhile I have to work. Called to get rental it's set up in my husbands name and not my name I'm the owner of the car and I'm the one driving. Called back after waiting on hold for 30 mins to speak with Ale. Asked for supervisor explained the name change and the car issue. I repeatedly asked for a supervisor. The rep states they will call back in 24-48 hrs. Explained that was unacceptable I need to get a rental car. I have a job and I have a family. On the phone holding back and forth being told the same thing for over an hour and a half. Waiting on the rep to talk with a supervisor then to me instead of putting the supervisor on the phone. The rep would rather go back and forth with me then to try and resolve the situation. Supervisor still not on phone. Reps says I can upgrade to. Nissan Versa or Toyota Yaris. I drive a Chevy traverse. That can seat all four of my kids not a small compact car. Still no supervisor. Still waiting. I'm on hold while I type this complaint. She then tell me she can put in the order then have a supervisor call me back. Again inconvenience, no I wanna speak with a supervisor I'm told it's Monday over and over agin. Ok it's Monday your hours of operation are Mon-Fri. It's Monday and I'm missing work trying to resolve the issue of not having a car and dealing with someone else insurance company. The lack of empathy for my inconvenience I didn't cause the accident. I have kids that were in the accident my family has been through this whole ordeal and to call and have an insurance company employees have no empathy. No sense of customer service to assist in taken care of serious life issues. To have someone on the phone to hold when it can be taken care of without getting the client upset. I've never had service like this before. Never had a rep go back and forth instead of listening to what the issue is and solving. I work for the government and I deal with people daily and never would give this level of service to anyone. Just down right it is what it is. No sense of trying to help or fix the issue. Lack of follow up, lack of training. No consideration for time and people. Really a big inconvenience. I've missed a whole day of work trying to get this issue resolved. Still waiting. Is this the type of service one should expect from safe auto as normal. If I was the policy holder would I have been treated like this as well. The policy is in place to take care of accidents why is this a big problem. When it comes to the accident. Put on hold with music no warning.

Desired outcome: I would like a rep to call me back and get it taken care of

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10:31 am EDT

Safe Auto Insurance Insurance/ wont finish my claim

My car was drivable prior to the accident. I was hit while i was sitting at a red light. The driver was bending down to pick up a vape that he dropped and hit me in the rear. Safe auto is the car insurance that the vehicle he was in is covered by. The next day after the accident my check engine light came on. it began to drive like it was going to turn off. It was hestiating to drive. I was waiting for safe auto to get me a rental by the time I got the rental the car was not driving well. There was also lots of damage to the rear of the car and internal. The car was towed to Robbies Auto body shop in Winchester VA and they were able to fix as much as they could but their equipment was not able to detect the other issues and recommended that I take it to Malloy body shop which is a dealership in the same town because the car was still undrivable. I reached out to Safe Auto and was informed that they will pay for diagnostics and the tow once the car is released from Robbies. The car as of today is still not released because Safe auto said the check was mailed last wedsnesday 10/13/2013 and they told me this last thurs. When I spoke to safe auto yesterday the said the check was just mailed on 10/20/2021. So my car will not be released until the check is received at Robbies Auto body shop. Safe auto is now refusing to extend my rental and has said the last date they will pay is 10/13/2021. Which is not what they told me on 10/14/2021. I was told to keep the rental and they will pay for it until we get the outcome from Malloy's auto body shop. Now Enterprise Rental has charged me for the amount that Safe Auto is responsible to pay and I am out of a vehicle to get to work.

Desired outcome: My car repaired

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5:11 pm EDT
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Safe Auto Insurance Claims Dept Follow Up

Paul Sanborn Claim #[protected] Accident Date: 09-16-2021

I have been waiting for return phone calls from Scott Studer or his supervisor for the past month. Mr. Studer has called a couple of times during my worktimes, which I have stressed is not a good time. My vehicle has been sitting for over a month, waiting to be fixed. We were told that Safe Auto works really well to help resolve situation quickly, which we have personally discovered is not the case at all. We do not have money to purchase a new vehicle because Safe Auto will not do its job. Currently my husband is on hold, waiting to speak to SOMEONE on how our claim can be resolved. They have all the needed and requested information. We don't understand the problem.

Desired outcome: We are requesting this claim to be resolved as assured by SafeAuto.

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11:11 am EDT

Safe Auto Insurance reimbursement for tow bill

Hello my name is Tamara Shane claim #[protected] policy /3 oh1657455 address 800 west st wadsworth ohio 44281 phone [protected]. I have been trying to get my reimbursement since may 29th. I have sent both towing receipts both the original from triple a and the 2nd that I had to pay due to where it was being towed was over my allowance. My adjustor Maurcio esquival # [protected] will not return my calls or emails. I have spoken to numerous representatives and am given different information all the time. I have asked for a supervisor who is always busy and does not return my calls. I have sent proof of payment to [protected]@safeauto and I get a response that Maurico has to process it but I cannot get ahold of him by phone or email. I call the # provided 3-4 times a day and all I get it a message all reps are busy and to leave a message but I never get a call back.

Desired outcome: I just want my b$40.00 reimbursement which is stated in my policy

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3:47 pm EDT
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Safe Auto Insurance Claim/total loss

-Date of accident 03/28/2021
-claim #[protected]
As lien holder we have only received 1 phone call for pay off and have not been able to reach Joseph Will [protected]. Guarantee of letter with copy of title was faxed 6/8/2021 the day after the letter was received. the original email sent by Joseph was not received, to insure we have provided everything needed, we sent several emails trying to check status with no response and no call back from messages left on VM. We emailed a Repo affidavit 6/17/2021 after not getting payment from the customer and to help speed up the process. I have never been contacted to see if it was received after making multiple attempts. The Fax numbers for the Salvage Dept, claims dept and Corporate will not go through and come back saying NO ANSWER. We have attempted to email TLU, claims, josph.Will, chris.kuzak and customerservice with no relpy several times.
L & N Auto Sales [protected] [protected]@l-n-sales.com

Desired outcome: Complete the claim and if additional information is needed communicate.

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9:21 am EDT

Safe Auto Insurance Car accident

On August 28th we had a car accident with another vehicle that was insured by Safe Auto. It is now almost a week later, and we have tried numerous times to get in touch with Safe Auto. We left 3 messages, and even talked to a customer service agent yesterday (after many, many tries to get past the "all agents are busy message"). The agent set up a 9:00 call for this morning. We're here waiting by the phone but no call. Yesterday we got a letter in the mail from Safe Auto saying they have been trying to contact us. The SA agent I spoke to had our correct phone number and the police report had 2 other phone numbers, and our agent had already contacted them with our information. There is no question that their client was responsible for the accident, since the police issued her a citation, and there was a witness that provided a video. What are they trying to pull?

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7:02 pm EDT

Safe Auto Insurance car insurance

Safe auto is the worst car insurance. Customer service people are rude. Canceled our insurance and told us we had until Fri to reinstate. I call to reinstate on Fri and we are told to get another quote and pay a [censored] ton of money again. The reason our insurance got canceled is because they change our due date every month. It's never due on the same day. We only received bills in the mail when they canceled the policy. Never again will I use this insurance and I will never recommend it. I called the BBB and I was told there has been multiple complaints because of this issue. You have been warned. DO NOT use this company for car insurance!

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1:49 pm EDT

Safe Auto Insurance insurance

I've been with Safe Auto for I know at least 12 year's maybe more, anyway my complaint. My granddaughter came to live with me a little over 2 years ago, I knew from the past with Safe Auto that you had to add anyone living in your home to your policy or sign a paper stating that they would not be driving your vechicles. I had my granddaughter leave her insurance and added her to mine knowing that I would be driving her car too. My granddaughter was in a fault accident in Kentucky so Safe Auto would be responsible for her medical and later reimbursed from the at fault insurance company at a later date. Friday I received a letter stating that customer service stated that my granddaughter does not live with me and that she need to be removed from the policy or it will be cancelled. Not even giving me the opportunity to prove that she did. Even though a lot talked bad about Safe Auto anyone could tell you I always spoke highly of them until now, I was more hurt than anything to receive that letter, and yes I will not only be taking my granddaughter off as soon as I find another insurance company we will all be leaving before we get cancelled. I just felt I had that right to complain. In the future maybe they should ask for proof of residence before they threaten people. We pay our hard earned money to stay protected by them but when we have an accident excuses etc comes from no where. It's like the commercial on tv news flash we're all human.

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6:42 pm EDT

Safe Auto Insurance workers

Your safe auto workers are so rude & don't know what they are talking about. They tell you one thing then somebody else say another thing & then when a situation happens they blame the customers when it's really their fault because they're giving out the wrong info. This is the second time this has happen & i'm tired of dealing with people that are clueless to their mistakes & blame the customers for their mistakes. I don't think this is fair & personally I feel so disrespected. I'm a good customer pay my bills on time & get treated like a bad customer. My name is jeanette sparkman policy number sc00384501a-00... Phone number [protected].

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12:51 am EST

Safe Auto Insurance Auto insurance

This "company" is one of the most illegitimate, untrustworthy, and lying businesses that I have ever had the disservice of dealing with in my life. From the beginning, I asked them whether there would be any unforetold or unexpected policy rate increases and they blatantly lied and told me, no, saying how they would not raise my policy rate at all and that I would be paying the same amount each month. Only 2 months later and the rate increases, which I had no say over or was even notified by started. The 1st time they did this my bill went from $70 to $100, then the 2nd time from $103 to $142 and then a 3rd time from $140 to $167. Bear in mind I did not get into any car accidents while I had the auto insurance, no violations, NOTHING. I have a clean record with no tickets, accidents, or violations on my driving record and when I tried asking for an explanation from these people they first told me that it was due to me changing addresses, which I did not do, and then, later on said that they are charging different areas that people live in differently, SO WHICH ONE IS IT? HERE IS MY FAVORITE PART ABOUT THIS COMPANY. WHEN I DECIDED I HAD ENOUGH OF THEIR FRAUDULENT SCAMMING AND CALLED TO CANCEL MY SERVICE, THEY SPECIFICALLY TOLD ME THAT THEY WOULD ONLY CHARGE ME FOR THE DURATION OF THE MONTH THAT I HAD USED THE SERVICE AND NOT THE FULL AMOUNT. NOW THEY HAVE SENT OUT A DEBT COLLECTION TOWARDS ME FOR THE FULL AMOUNT, RUINED MY CREDIT, EVEN WHEN I AGREED TO PAY THEM THE FULL AMOUNT ANYWAY, ON TIME. This company is so disgusting in every aspect of their business that I have decided to take matters into my own hands and will be suing them soon on account of my lawyer. I would not recommend this disgrace of an auto insurance to even my worst enemy.

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4:26 pm EST

Safe Auto Insurance Windshield Repair

On August 27th 2015 I paid Safe Auto Glass $254.04 to repair the windshield on my 2009 Acura TSX windshield. I guess they subcontract the work out to others so a repair man came to my house and replaced the windshield shortly after that. Towards the end of September we had a big rain and the windshield leaked. I called the repairman - His name was Gilbert at [protected] . He said he would come right away to fix the windshield. It took months for him to show up. I called him, texted him and left voicemails - nothing. Finally he showed up and gave an excuse that someone was sick in his family outside the US and that was why he didn't answer my calls. He 'said' he fixed the windshield again. Now, here it is February and the windshield is still leaking . I called Gilbert 2 weeks ago and he said he would come and fix the windshield. As of this date - no Gilbert. He wont answer his phone or emails. When I called the Safe Auto Glass main office and talked to Jon Mandel he was very arrogant. He said he would take care of it but that's what he always says. He actually hung up on me.

I want a refund from this company. Windshield leaks are serious and its been 6 months with no resolution. We cant park the car outside or drive it in the rain. The carpet is now mildewed and we will have to get that replaced. This company is irresponsible and negligent. Please help me. I have attached a copy of my receipt.

Here is the paragraph on the website http://looniecoupons.ca/safe-auto-glass-75-off-windshield-replacement/

Having been in business for more than 20 years, SAFE AUTO GLASS is your leading source for mobile automobile glass replacement and repair services. Our installers will come to your home, work, or any place your vehicle is located to do your repair.

Additionally, we stand behind our work and back up our services with a lifetime warranty. This way, if you have an issue after we have finished your project, we will take care of it. We value the opportunity to serve you, and hope to exceed your expectations.

Jon Mandel
Safe Auto Glass
[protected] Mobile
[protected] Toll Free
safeautoglassusa.com

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9:43 pm EDT

Safe Auto Insurance They won't pay a claim's value in due time. They screwed me.

If you get in an accident and the other guy has SAFE AUTO, you must take immediate action or you will get screwed. I was hit by Safe Auto driver and was not injured, but the car was totalled. I played the nice guy at the scene, with the police and the other driver. I was nice and wanted compensation for the car and the weekend that was screwed up due to the driver. My son was so shook up that we couldn't make it to our weekend getaway. It took 4 days to even get a rental car out of them, while we were stranded 700 miles from home. Since we have returned home, I've fought almost daily with SA and they could care less. They are bunch of a-holes and will fight tooth and nail to pay the bare minimums. I've since turned this over to a lawyer. His advice to me on SA, if it happens, run to the ambulance and call a lawyer, because SA is the cheapest and don't care who they hurt in the process. I'm at 3 months now and still no resolve. The headaches they have caused me I will never get back. I wish I knew back then what I know now. All I can do now is warn as many as possible.

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9:47 pm EST

Safe Auto Insurance annoying commercial

The commercial with the singing truck has got to be one of the most annoying, aggravating commercials ever. Is there anyway that it can be pulled from the airwaves? Every time this commercial come on I either mute the volume or turn the channel. I just can not listen this this advertisement as that it is just an awful commercial and whomever thought that this would be an entertaining commercial truly has it all wrong what some consumers would want to see. This is one commercial that need to go back to the advertising agency for review.

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MkStItCh
West Seneca, US
Jan 04, 2015 8:11 am EST

WHAT? That is one of the greatest commercials ever

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7:42 am EDT
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Safe Auto Insurance Fail to pay back

When I filed a claim with Safe Auto they took there time getting my car fixed then the had cancelled my rental car. Then I had to rent me a car to drive but before that they had canceled my rental car with Enterprise who took out for the car rental before I could do anything about it and then left me know that Safe Auto had canceled.When I tried to get the to pay me back for the rental taken ed out from Enterprise and the rental car that I had to go rent they only paid 200.00 dollars of what they should have paid ed out of about 600.00 dollars did not even return my call to talk to me about it. I would not recommen anybody to get insurance with them they are not very good insurance company and a big ripoff artist.

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sherrie anderson
New Albany, US
Jan 15, 2012 9:44 pm EST
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i was under the impression that this company was cheaper and found out otherwise 3 years later starting out paying 209 a month and endind with 153 a month for the same coverage. my new insurance company is coverage is 161 for 4 months. safe auto claims to keep you legal for less, this is false advertisement .

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9:17 am EST
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Safe Auto Insurance My claim with my car

I have been getting the run around with my claim that I filed on my car. Someone went and looked at my car and they didnt fully look at my whole car. They only looked at the back of my car. They keep telling me I need to make all the phone calls to get everything done with my car. I shouldnt be the one making the calls they should be. Then they never call me back on anything about my claim. They also keep saying someone is going to go look at my car again and no one has. I feel Im getting the run around with my claim and no one wants to help me with my problem. Im very unhappy with this Insurance Company.

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6:53 pm EST
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Safe Auto Insurance safe auto commercial

I do not believe that the double entendre remarks that are made in you 2 latest commercials i.e. safe auto man and the tailor for example are suitable for prime time television when there are minors watching television. I am a mature woman and they make me blush! Is that the only way you can think of to sell auto insurance?

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meparen
Lattimer Mines, US
Dec 18, 2013 4:41 pm EST
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Safe Auto must be a bunch of f------ idiots! I just, unfortunately, had to endure watching a safe Auto commercial about squirrels water
skiing on actors computer allowing clients to have more time to view other things such as "kids playing the piano"! How dare the people who put this together promoting Safe Auto be allowed to imply child porn. If Safe Auto were the only Insurance available, I would give up driving. Safe Auto has disgusting commercials and the actor (?) who is in them is obnoxious and totally with a sick, perverted mind to do them!

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12:50 pm EST
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Safe Auto Insurance Windshield crack

Had windshield installed on Ford F250 and after two months it started to crack down the middle of winshield when the weater trned cold. I never drive truck and only been driven 250 miles since install. Called to find out if they stand behind windshield and they said sorry about you luck. Not Happy with their customer service. I would highly recommend buying from a legit company.

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11:36 am EDT
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Safe Auto Insurance Bait-and-Switch for New Customers

[Some] agents are careful not to acknowledge anything on initial phone interview that may jeopardize getting you to commit. Don't be surprised if they tell you at least $100 less per month premium over phone and you receive the actual cost on a Premium Statement within two days. You have the option to cancel, but it will cost you $40 in initiation fee and $25 in cancellation fee. These charges are not revealed until you receive your premium via US mail. These blogs are good and helpful to warn consumers, but please file with the BBB as well. Claims issues are only a part of it. Be sure to check other review/complaint sites regarding Safe Auto Insurance to be thoroughly informed.

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7:42 am EST
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Safe Auto Insurance Rated R Commercial

I was watching my tv with my children in the tv room whom are 8 and 10...This 1.800.SafeAuto commercial came on and it was all about some guy getting kicked in his balls and grabbing his crotch over and over and over through out the commercial! This was not good for my children or other children to see this! What is up with these unrated bad taste commercials/ Does 1800 safeauto really think that a commercial like this is in good taste and will get them MORE business? I doubt it! Was it really that difficult to come up with an ad that was KID friendly for viewing if they are going to air this type of commercial early in the evening when little children are up watching tv? Safe Auto needs to get their chit together and come up with a better commercial. This is just in soooo bad taste...I would NEVER purchase this insurance!

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10:07 pm EDT
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Safe Auto Insurance disgusting tv commercials

Safe Auto should be embarrassed by the tv commercials there airing. They are disgusting and have nothing to do with auto insurance. I think people should step up and get all the foul commercials off tv.

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Gloria Wolfe
Buckeye Lake, US
Mar 16, 2012 10:09 am EDT

I am not disclosing who my current auto insurance carrier is, but their commercials are not disgusting as the one with Stan be bullied. One of my family members currently has SafeAuto, and I am trying to convince him to change to another carrier, just because of the obnoxious commercials that you think are funny, NOT!

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Gloria Wolfe
Buckeye Lake, US
Mar 16, 2012 10:06 am EDT

The new commercial with Stan being picked on by co-workers is appalling, too. It is not funny to see someone getting bullied! You stupid people should know that kids are bullying other kids and then you show such an obnoxious commercial where they can get these ideas, appalling, absolutely

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PastorKramer
Fairborn, US
Oct 08, 2011 6:08 am EDT

LETTER SENT TO SafeAuto:
I couldn't believe what I am still seeing yet again tonight at 12:35 am, 8 Oct 11, on Dayton channel 22 (over the air). It is simply appalling first off that the commercial ever made it to the air waves, but more unbelievable, that it's still being shown! I first heard about it when I stopped some kids from kicking others in the groin... "well, they do it on TV!"

I simply cannot fathom how such a commercial even made it through editing at SafeAuto, let alone past the management and leadership teams.

I cannot understand why any company would condone such abusive and obnoxious behavior -- why a company would show people repeatedly kicking a person in the groin.

I've worked with abused and abusive children (ages 10 to 19) and have counseled abused adults. FYI, abusive adults were almost always abused in their early years.

So why is Safe Auto promoting abuse? If you believe the commercial is harmless... well, may I suggest the company spend both the time and money to listen to those who deal with abused children AND adults. Kids model what they see -- they really do! And I've already heard AND seen kids "modeling" AND talking about the Safe Auto commercial -- how cool it is... and then even talk about going out and doing it!

I simply ask that you take another look -- that you take time to ask what it is you really want Safe Auto to be known for.

The commercial is disrespectful, distasteful and downright appalling. I have conversed with others about the behavior in the commercial... and "we" all shake our heads in disbelief that a company would condone such behavior.

May I request the company's reasoning for producing and airing such a commercial, especially during prime time when kids are watching, be reviewed for appropriateness. Is the commercial modeling the ethics of the company? If so, I most certainly want nothing to do with such a company, and will most certainly vocalize my concerns with others I'm in contact with -- both professionally and personally.

Safe Auto Insurance Customer Reviews Overview

Safe Auto Insurance offers a variety of auto insurance products tailored to meet the needs of drivers. Their services include liability coverage, collision, and comprehensive insurance, providing protection against various on-road risks. Additionally, Safe Auto extends SR-22 certificates for those required to demonstrate financial responsibility. With a focus on affordability, they cater to customers seeking basic auto insurance coverage. The company operates in numerous states, offering policyholders a straightforward insurance experience with options for online management and payment of their insurance policies.

Safe Auto Insurance In-depth Review

In summary, Safe Auto Insurance offers a range of auto insurance products designed to meet the needs of drivers looking for basic coverage and those who need more comprehensive options. While pricing can be competitive, especially with various discounts, customer service experiences and claims handling can vary. It is important for potential customers to consider their specific needs and compare Safe Auto Insurance with other providers to ensure they are getting the best value and service.

Company Overview

Safe Auto Insurance is a company that specializes in providing auto insurance. They offer a variety of insurance products to meet different needs of customers. The company serves customers in many states, but not all geographic areas are covered.

Insurance Coverage Options

  1. Liability coverage is a key part of their offerings.
  2. They also provide collision and comprehensive coverage.
  3. Additional options like uninsured motorist and personal injury protection are available.
  4. Customers can customize policies to fit their needs.

Pricing and Value

Safe Auto Insurance's costs can be compared to industry averages, and they offer various discounts. Payment plans are available to help customers manage their insurance expenses.

Customer Service Experience

Customer service is accessible via phone and online. The support team's responsiveness can vary, and claims processing satisfaction also varies among customers.

Claims Handling

Filing a claim is straightforward, but the timeliness of processing and fairness in resolution can differ based on individual experiences.

Policy Management

The online account management system is user-friendly, and they offer a mobile app. Policy changes and updates are relatively easy to make.

Customer Reviews and Testimonials

Customer feedback from various platforms shows a mix of positive and negative experiences. Common praises are for affordable pricing, while complaints often focus on customer service.

Financial Strength and Stability

Safe Auto Insurance's financial strength and stability are important, but specific ratings from agencies like A.M. Best or Moody's are not provided here.

Discounts and Rewards Programs

They offer discounts such as safe driver and good student discounts. Information on loyalty or rewards programs is not detailed here.

Comparison with Competitors

Safe Auto Insurance competes with other providers by offering basic and comprehensive coverage options. They have both competitive advantages and disadvantages, which should be weighed by potential customers.

Pros and Cons

  1. Pros: Variety of coverage options, customizable policies, and competitive pricing with discounts.
  2. Cons: Customer service and claims handling experiences can be inconsistent.

Final Verdict and Recommendations

Safe Auto Insurance may be suitable for drivers looking for affordable coverage with the option to customize their policies. It is recommended that potential customers compare Safe Auto with other insurance providers to ensure they choose the best option for their specific needs and circumstances.

How to file a complaint about Safe Auto Insurance?

Here is a comprehensive guide on how to file a complaint or review about Safe Auto Insurance on ComplaintsBoard.com:

1. Log in or Create an Account:
- If you already have an account on ComplaintsBoard.com, log in using your credentials. If not, create a new account to proceed.

2. Navigating to the Complaint Form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the Title:
- Summarize the main issue you have with Safe Auto Insurance in the 'Complaint Title' section.

4. Detailing the Experience:
- Provide detailed information about your experience with Safe Auto Insurance. Include key areas such as transactions, the nature of the issue, steps taken to resolve it, personal impact, etc.

5. Attaching Supporting Documents:
- Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal data.

6. Filling Optional Fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review Before Submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.

8. Submission Process:
- Click the 'Submit' button to submit your complaint or review.

9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

Ensure you follow these steps carefully to effectively file your complaint or review about Safe Auto Insurance on ComplaintsBoard.com.

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