S.A. Splash Kitchens / Terrible service!
S.A. Splash Kitchens quoted me on 27/11/2007 to redo my kitchen. The total quote was for R24 830.00. A 60% deposit was paid to Mr Stephan Combrink, I.D. [protected] on 27/11/07, as per his quote. He then installed a few cupboard frames. No shelves, no doors, no tops. On 20/12/2007 he requested a further payment of R6 000.00 to purchase more wood, the tops and the basin for my kitchen. I also made him sign a letter that he would install the balance of my cupboards by 20/12/2007. Thus far he has done nothing more to my cupboards, I am still waiting for my kitchen to be completed. Every day when we phone he says that he is coming today. When he does come he only untidies my house and nothing more has been done. My husband has eventually installed the oven, hob and extractor so that I can use the stove. My husband has also installed the basin and had to go and purchase the fittings for the bottom of the basin so that we can use it. Every time he says that he is coming, he does not arrive. Every day when we phone he promises to come "today" I do not have all the cupboards in my kitchen as arranged. I still short my pantry, my broom cupboard and various smaller cupboards to be attached to the wall. The top is lying on the floor in my kitchen. There are no doors for any of the cupboards. There are no drawers. There are no shelves. I have now encountered a problem with mice in my house as I have to store all my food on tables and in boxes in my study. He promised us to come on Saturday, 9 February @ 11h00. He did not arrive and when my husband contacted him yesterday he said that he had so many problems on Saturday but that he would come yesterday, Monday 11 February. When I contacted him this morning he said that he will come through later today. I am quite convinced that it is just a lie again.
What could I do in this regard as I would like to warn anybody in Johannesburg and surrounding areas not to make use of this guy as he is just lying all the time. Advise smb!