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Russels / online purchase delivery

Dec 7, 2017
0% 1
Purchased a bed online. Puleng calls me almost immediately to confirm delivery details. Days later no delivery. I call to find out and the service is pathetic! The 086 call center refers you to [protected] - there is no answer on this number. The switchboard controller on [protected] and [protected] transfers call to unanswered extensions! I got an unacceptable email telling me that they do not know when and if they will deliver. This is completely unacceptable and this run around from pillar to post is ridiculous.

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Russels Logo Russels
Customer Care Service
Shop 5 Acornhoek Centre
South Africa - 1360
+27 800 110 775
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