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Russels

Posted: Dec 7, 2017 by    

online purchase delivery

Complaint Rating:  0 % with 1 votes
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Purchased a bed online. Puleng calls me almost immediately to confirm delivery details. Days later no delivery. I call to find out and the service is pathetic! The 086 call center refers you to 011 408 0742 - there is no answer on this number. The switchboard controller on 011 408 0200 and 011 408 0408 transfers call to unanswered extensions! I got an unacceptable email telling me that they do not know when and if they will deliver. This is completely unacceptable and this run around from pillar to post is ridiculous.
Complaint comments Comments (0) Complaint country South Africa Complaint category Furniture

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Russels Logo Russels
Customer Care Service
Shop 5 Acornhoek Centre
Acornhoek
South Africa - 1360
+27 800 110 775
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