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RushCard / UniRush / change of address and replacement rushcard

1 United States Review updated:

I Shyketa Freeman a rushcard customer since 2013 contacted rushcard to let them know I lost my card on 03/24/2018 they told me to send a letter stating I wanted to change my address and needed a replacement card along with a copy of my social security card and identification card and proof of a bill by fax, I sent all required documents, now today is 04/02/2018 and they are saying I can't have these services rendered due to my state issued identification card picture is too dark, I have a son with muscular dystrophy whose money for his care is on this card and they are still refusing to send me a card. This is so ridiculous it's starting to make me stressed out. I'm continuously talking to rushcard employees and supervisors and still no resort. They recommend faxzero so I use faxzero and they still saying it's too dark.. I need to get my funds off this card, I'm complaining

Apr 2, 2018
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  • Dm
      26th of Jan, 2019

    Change of address
    Anthony Jackson
    1210 Calle Jules apt 92
    Vista, CA 92084
    Ph 602-773-8372
    SSN 339-62-2731
    I would like the 3 day rush fee please

    0 Votes

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