Rush Kennel / No customer service
We purchased two lovely black labs from this kennel, and so far they seem to be healthy. Our main complaint is the lack of customer service. I have called them repeatedly and left numerous messages and no one bothers to return my calls. I did not receive any paperwork on my 2 puppies, until after 4 weeks I finally received their UKC proof of ownership, but it was incorrect. I have still, after 5 weeks of waiting, received no shot records for the dogs. I am going to have to take them to my vet and try to determine their dates of birth and start their shots all over, as I have no way of knowing what medical care they have previously had. Their website advertises micro-chipping, my puppies were not micro-chipped. We did purchase them as older dogs, but when they were born I am sure they were advertised as full price puppies. All I want is my paperwork!