Rush Card / they suck
I have been using Rush Card for the past 2 years and have never had any issues with them until recently. My husband is having x amount of money deposited on my card from his paycheck. The money was supposed to be deposited on my card on Wed Dec 22, 2010 and it didnt deposit. I called Rush Card to see what was going on and they said they needed verification that we are married and a copy of our license. We faxed the documents and was told that the funds would be on my card in 1-2 business days. Well 1-2 business days later the money still isnt there. I called them once again and faxed them documents again! They said the money will be there the next day by 9am. 9am came and went and still no money!! I called again and was told my money will be there in 3- hours. Ok much better. NOT! Money still not received. Now they are saying that the money will be there in 24 hours. I am so pissed and all I want is my damn money. Rush Card has the worst customer service! Nobody will transfer me to the Finance Dept. IF and WHEN my money hits the card I will withdrawl every penny and CANCEL my account. And I thought Rush Card was suppose to help people get back on the right track with their credit. Will I refer anyone to Rush Card?? HELL NO!!!
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