Rural King / customer service and policies

New Philadelphia, OH, United States Review updated:
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I put 1300.00 down on a rifle (layaway). My background check was delayed for 7 days. When it came back k it was still on delay. The law states if it does come back in 3 day period then the store may or my not sell the item to me. I DON'T have a problem with that but...I was told that their policy was to wait 30 days and re run the the fib check. I asked for my money back and was told all returns over 500.00 had to go through the Illinois office . I NEVER purchased the 1300.00 rifle and am waiting the 2 weeks for my money...I'm an NRA life member and very active in local NRA activities. I will be writing the magazine and telling all the members about Rural Kings customer service. I contacted the district manager and he wouldn't even call me back... thanks Rural king

Oct 13, 2017
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  • Rk
      Oct 22, 2017

    Contact ATF and tell them about them not following gun laws.

    0 Votes

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