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The good, the bad, and the ugly - discover what customers are saying about RunLocal Locksmith

Welcome to our customer reviews and complaints page for RunLocal Locksmith. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with RunLocal Locksmith.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used RunLocal Locksmith's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with RunLocal Locksmith, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

Please feel free to browse our reviews and complaints and share your own experience with RunLocal Locksmith. Your feedback is an important part of our community and will help others make informed decisions.

ComplaintsBoard
J
11:09 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

RunLocal Locksmith Illegal Criminal Practice In Plano

Quoted us $29 dollars to show up and scared my wife into authorizing over $300 in charges. The thug they sent out is violent and threatened my wife into giving him what he wanted. They used the word "local", we know now they are undoubtedly not in Plano or Texas or possibly the U.S. for that matter. We did call the local, state and federal police and file reports. We are going to follow up with this, we don't put up with this kind of thing here in Plano.

Hopefully someone else sees this and is smarter because of it.

J.

Read full review of RunLocal Locksmith and 48 comments
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ramesmichal
Center Line, US
Nov 21, 2011 11:23 am EST

Phoneix locksmith successfully installs the ultra-modern security system

I was planning to open a Jewelry showroom and was planning the use of ultra-modern security system to ensure that safety of material and people could be maintained. While selecting the system was not difficult, find the right Phoenix locksmith company who could install this was not easy. After giving the chance to a few companies, it was the Run Local Locksmith who could do it without any hitch. I must say it was sheer experience and ingrained training at display.

J
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jammyparasar
Florida, US
Nov 08, 2011 8:09 am EST

Locksmith Bronx from the Run Local Locksmith Company saves lives, wins Mall contract

It seemed like hell when we were left stranded in a malfunctioning elevator of a mall in Bronx. We were about 15 people and there was the fire alarm which suddenly went off and the locks of the elevator got jammed. It was for the expertise of the locksmith Bronx from the Run Local Locksmith company who prevented us from dyeing of suffocation. After, the incident, the mall gave the contract to the Run Local to maintenance and upkeep of all security systems. And, they are doing a pretty good job.

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successones
Saint George, US
Oct 31, 2011 1:24 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

http://www.kdvr.com/news/kdvr-locksmith-scam-txt, 0, 1374051.story

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successones
Saint George, US
Oct 31, 2011 1:19 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I've been curious about this company for a while now.
I really had some unsettling questions about this one, so I opted to call a friend in Texas. He went ahead and did order the locksmith service to open his locked house. The response time was pretty fast. A large and brutish Strip Club bouncer esque figure arrived at his door next, and the experience was not pleasant. The quote they gave over the phone was $30.

The quote he gave to my friend was more than five times that amount, and they felt entitled to it. Red flag right there. The demeanor of the associate was rude enough already, yet to my knowledge there isn't a single statute that claims a locksmith company is a government agency.The way things went down you would have wondered if he thought they were. Locksmiths are PRIVATE BUSINESSES, with no legal right to intimidate you, commit violence or take you to court for criticizing their practice. Needless to say, he never called back.

For a while I was wondering why this board was getting flooded with scripted replies that sounded like an infomercial. It is a little odd to be sure...and I highly doubt all these shills are legitimate customers. I opted out of Run Local Locksmith's newsletter.
http://www.kdvr.com/news/kdvr-locksmith-scam-txt, 0, 1374051.story
Now I'm glad I took the warning early. Something's rotten. If you need a locksmith bad, ask your sheriff as they can direct you to the best one in the city.(Usually $89)

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rombyjacksman
Florida, US
Aug 26, 2011 12:12 pm EDT

Best Sacramento locksmith Services

We called Locksmith Sacramento at 6:00 in the evening of a rainy Saturday after I found the door-lock of my entrance jammed. I got a quick response within 10 minutes and they came within half an hour. The price was exactly what the operator had quoted. I was extremely satisfied by their professional attitude.

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renusdesuja
Van Dyk, US
Jul 12, 2011 9:27 am EDT

Run Local Locksmith helps to save my life

I never had such a fearsome day in my life like the one which I witnessed in the shopping mall. I got struck up in the elevator along with some ten other people for about one hour. The door of the lift got jammed. The attendant locksmith of the lift was on leave that day. Therefore the local locksmiths were called to perform the operations. Some initial calls were not responded to. But, Run Local Locksmith took the call quickly and sent off the person who reached us well in time. Had it not been for his efficient and focussed work, we would have suffocated inside the elevator.

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michaljoe
, IN
Jun 23, 2011 11:35 am EDT

Thanks for your efficient and kind services Run Local Locksmith

My house door got jammed and I had no other door keys to open from. I had no other alternative than just waiting outside for some help. But, then my neighbors gave me the number of Run Local Locksmith services, and, I got relieved when they got my door house opened. Thanks for your efficient and kind services.

John. A. Simmer
John. A. Simmer
Tampa, US
May 31, 2011 12:46 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Last night I was clearing my kitchen. I picked up the entire litter on the table and put it in the dustbin. Today when I was searching for the keys to my car, I realized that the keys were kept on the table under that litter and it was cleaned up along with the other stuff. I then called Run Local Locksmith. They came to my rescue and unlocked the car for me. I would like to thank Run Local Locksmith for their support.

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johnchristry
Florida, US
May 26, 2011 7:23 am EDT
Verified customer This comment was posted by a verified customer. Learn more

This locksmith company busted my long held belief that locksmiths are opportunists and the meanest of all. The locksmith came with all his tools and lock picks for attending to the lock of my safe made of stainless steel. Arrival was timely, in about 25 minutes of making the call. He was polite, courteous, told me clearly that it was only about 20-30 minute work and also told the charges along with it. He did not make a tall order of the work to extract more money from me…very reasonable in charging for services.

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Tom loother
Michigan Center, US
May 02, 2011 4:33 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I had to call a locksmith from Run Local Company for operating on urgently on my safe lock where my travel documents were kept since I had to board a flight the same day. It was good to see that the person arrived in a van and after showing his license, ID card, telling the price, he was quickly on his way to opening the locks. From the small screws, nuts, bolts and screw drivers, to the latest gas cutting equipment, I could see that the person has come well prepared for meeting my requirements. Without doubt, he opened the lock without any damage to the lock whatsoever. It was good to see extreme professionalism at work. Prices were well deserved as well.

ComplaintsBoard
L
11:58 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

RunLocal Locksmith outrage price, dishonest website

Huge discrepancy of their real charge compared to those on their website. My old lock stopped working, and I could not open door after walk dog tonight. I did not even bring cell phone. My neighbor checked internet very quickly and helped me call RunLocal Locksmith, because they claim $29.95 service fee and no extra charge for nights. But when the locksmith came, he said that $29 is just for him to come. He charged $130 for opening the door. He took my old lock off very quickly, and I had to let him change a new lock, otherwise I would have no lock for tonight. His installation fee is $80, and the lock is $100, and with tax the total is $380! But it is dark, and I am a single girl, I had to pay him to let him go. After he left, I found that there is no his business information on the receipt at all. The receipt is just a piece of paper with the list of above charge and my information. The feeling is even worse than being robbed. Never use them again.

Read full review of RunLocal Locksmith and 18 comments
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ramesmichal
Center Line, US
Nov 18, 2011 11:24 am EST

Phoneix locksmith successfully installs the ultra-modern security system

I was planning to open a Jewelry showroom and was planning the use of ultra-modern security system to ensure that safety of material and people could be maintained. While selecting the system was not difficult, find the right Phoenix locksmith company who could install this was not easy. After giving the chance to a few companies, it was the Run Local Locksmith who could do it without any hitch. I must say it was sheer experience and ingrained training at display.

J
J
jammyparasar
Florida, US
Nov 07, 2011 8:18 am EST

Locksmith Bronx from the Run Local Locksmith Company saves lives, wins Mall contract

It seemed like hell when we were left stranded in a malfunctioning elevator of a mall in Bronx. We were about 15 people and there was the fire alarm which suddenly went off and the locks of the elevator got jammed. It was for the expertise of the locksmith Bronx from the Run Local Locksmith company who prevented us from dyeing of suffocation. After, the incident, the mall gave the contract to the Run Local to maintenance and upkeep of all security systems. And, they are doing a pretty good job.

A
A
adelaidetaylor
Sydney Metro Area, AU
Sep 21, 2011 7:52 am EDT

Run Local Locksmith show remarkably good service

I had to call for a locksmith when the key of the safe-lock of my iron cabinet was lost. I normally use it for keeping important documents and jewelry. I wanted to get the lock opened without any harm to the locking system or things kept inside. At the same time, I also wanted the locksmith to be reliable for that crucial work since it actually meant showing him the way to the safe where my valuable are kept. My friend referred me to the Run Local Locksmith and I asked for their services. The locksmith arrived in the next 30 minutes, a bit late than what was promised. After examining the lock, he told me the price for rekeying the same. That was quite reasonable. After working for about more than an hour, he was able to open the safe, but he desisted from opening it full. Instead, he moved aside and walked away, allowing me to inspect and check for all the belongings. I really appreciate this move and it showed his professionalism and impeccable personal integrity. Frankly, I paid him more than what he had asked for.

R
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rombyjacksman
Florida, US
Aug 29, 2011 11:43 am EDT

Best Sacramento locksmith Services

We called Locksmith Sacramento at 6:00 in the evening of a rainy Saturday after I found the door-lock of my entrance jammed. I got a quick response within 10 minutes and they came within half an hour. The price was exactly what the operator had quoted. I was extremely satisfied by their professional attitude.

J
J
johnchristry
Florida, US
May 30, 2011 7:13 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Run local locksmith provides reasonably priced service

This locksmith company busted my long held belief that locksmiths are opportunists and the meanest of all. The locksmith came with all his tools and lock picks for attending to the lock of my safe made of stainless steel. Arrival was timely, in about 25 minutes of making the call. He was polite, courteous, told me clearly that it was only about 20-30 minute work and also told the charges along with it. He did not make a tall order of the work to extract more money from me…very reasonable in charging for services.

T
T
Tom loother
Michigan Center, US
May 02, 2011 1:16 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I had to call a locksmith from Run Local Company for operating on urgently on my safe lock where my travel documents were kept since I had to board a flight the same day. It was good to see that the person arrived in a van and after showing his license, ID card, telling the price, he was quickly on his way to opening the locks. From the small screws, nuts, bolts and screw drivers, to the latest gas cutting equipment, I could see that the person has come well prepared for meeting my requirements. Without doubt, he opened the lock without any damage to the lock whatsoever. It was good to see extreme professionalism at work. Prices were well deserved as well.

A
A
allierichards18
new york, US
Feb 17, 2011 10:02 am EST

Run Local Locksmith is target of malicious campaigning

What is all that crap that I am reading about the Run Local Locksmith Company? I had the chance to use their services myself on one occasion and provided their reference to two of my contacts. There were absolutely no issues with us at all. What is being reported in this forum in unbelievable and I are of the firm opinion that is the doing of some mischief monger who is making use of the internet medium for the malicious campaigning. There was no threatening body language or over charging or misleading us on any front. Rather, we found them to be quite efficient and focused in their work. And, if they do charge a bit extra, with prior information of the same, I do not think that they need to be labeled wrong in the public at all.

A
A
akirasimpson23
new york, US
Feb 16, 2011 6:08 am EST
Verified customer This comment was posted by a verified customer. Learn more

Run Local Locksmith provides services in snowy conditions, warms up hearts

I was at my friend’s place, some 50 km away from my home, when it began to snow heavily and, being busy in the party, I forgot that my car is parked outside. When I came to the car to drive back home, I found that the ignition and the transponder keys of the switch of my car was not working. I found the run-local locksmith from my mobile and asked them to send a specialist for the same. I wondered whether any one would be coming in these weather conditions. To my pleasant surprise, he did turn up ion the next 30 minutes and changed the keys for me. Though I still could not go back home, I appreciate the sense of commitment of the locksmiths of the company.

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Richard James
Center Line, US
Dec 17, 2010 6:44 am EST

The keys of my BMW got locked inside it accidently. I used the internet to find who can open its door without any damage. The first few calls to the service providers were either transferred to the automated voice recorders or were not responded at all, which I found quite strange. Run Local Locksmith not only took the call at 2 in night but also sent the expert automobile locksmith within next 25 minutes.

John. A. Simmer
John. A. Simmer
Tampa, US
Dec 01, 2010 5:18 am EST
Verified customer This comment was posted by a verified customer. Learn more

Once you call Run local locksmith, there professional locksmith will arrive your home with the fastest response time, and he will explain the newest types of locks to you and make recommendations based on your unique needs-customer satisfaction guarantee! At Run local locksmith they offer high-security products for your home using the most advanced technology at affordable prices.
Call them today for all your residential locksmith needs. Homeowners, more and more, are using door hardware to make a quality statement about their home. Run Local can help you make a great first impression, starting at the front door and continuing throughout the house, while offering the best security a homeowner can buy.
If you’ve just purchased a new house then you don’t know how many keys are out there. Don’t trust your property to the previous owner’s lock sets. Perhaps a babysitter, maintenance person or almost anyone could have the keys to your new home.

ComplaintsBoard
R
4:26 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

RunLocal Locksmith Unauthorized billing

This company claims that they will beat any price and says they charge only $29 for a re-key. Then they get to your house. For me they charged $29 for the service call, $169 for new installation, $188 for two new locks, a re-key charge of $65, and labor for $75. I'm a young woman, living on her own and was unsure what the price should be so I did pay it.

I understand that my money has gone down the drain, but I think these people need to be put out of business and reported so that others do not get taken advantage of like me. This economy is hard enough to survive in, but to have people like this thriving off of it by scamming innocent people is not right.

Read full review of RunLocal Locksmith and 28 comments
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ramesmichal
Center Line, US
Nov 16, 2011 11:03 am EST

Phoneix locksmith successfully installs the ultra-modern security system

I was planning to open a Jewelry showroom and was planning the use of ultra-modern security system to ensure that safety of material and people could be maintained. While selecting the system was not difficult, find the right Phoenix locksmith company who could install this was not easy. After giving the chance to a few companies, it was the Run Local Locksmith who could do it without any hitch. I must say it was sheer experience and ingrained training at display.

J
J
jammyparasar
Florida, US
Nov 08, 2011 8:09 am EST

Locksmith Bronx from the Run Local Locksmith Company saves lives, wins Mall contract

It seemed like hell when we were left stranded in a malfunctioning elevator of a mall in Bronx. We were about 15 people and there was the fire alarm which suddenly went off and the locks of the elevator got jammed. It was for the expertise of the locksmith Bronx from the Run Local Locksmith company who prevented us from dyeing of suffocation. After, the incident, the mall gave the contract to the Run Local to maintenance and upkeep of all security systems. And, they are doing a pretty good job.

R
R
rombyjacksman
Florida, US
Aug 27, 2011 5:03 am EDT

Best Sacramento locksmith Services

We called Locksmith Sacramento at 6:00 in the evening of a rainy Saturday after I found the door-lock of my entrance jammed. I got a quick response within 10 minutes and they came within half an hour. The price was exactly what the operator had quoted. I was extremely satisfied by their professional attitude.

R
R
renusdesuja
Van Dyk, US
Jul 13, 2011 1:05 pm EDT

Run Local Locksmith helps to save my life

I never had such a fearsome day in my life like the one which I witnessed in the shopping mall. I got struck up in the elevator along with some ten other people for about one hour. The door of the lift got jammed. The attendant locksmith of the lift was on leave that day. Therefore the local locksmiths were called to perform the operations. Some initial calls were not responded to. But, Run Local Locksmith took the call quickly and sent off the person who reached us well in time. Had it not been for his efficient and focussed work, we would have suffocated inside the elevator.

J
J
johnchristry
Florida, US
May 27, 2011 10:10 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Run local locksmith provides reasonably priced service
This locksmith company busted my long held belief that locksmiths are opportunists and the meanest of all. The locksmith came with all his tools and lock picks for attending to the lock of my safe made of stainless steel. Arrival was timely, in about 25 minutes of making the call. He was polite, courteous, told me clearly that it was only about 20-30 minute work and also told the charges along with it. He did not make a tall order of the work to extract more money from me…very reasonable in charging for services.

T
T
Tom loother
Michigan Center, US
May 02, 2011 4:34 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I had to call a locksmith from Run Local Company for operating on urgently on my safe lock where my travel documents were kept since I had to board a flight the same day. It was good to see that the person arrived in a van and after showing his license, ID card, telling the price, he was quickly on his way to opening the locks. From the small screws, nuts, bolts and screw drivers, to the latest gas cutting equipment, I could see that the person has come well prepared for meeting my requirements. Without doubt, he opened the lock without any damage to the lock whatsoever. It was good to see extreme professionalism at work. Prices were well deserved as well.

A
A
averymiller001
new york, US
Feb 24, 2011 10:45 am EST

Run Local Locksmith show remarkably good service

I had to call for a locksmith when the key of the safe-lock of my iron cabinet was lost. I normally use it for keeping important documents and jewelry. I wanted to get the lock opened without any harm to the locking system or things kept inside. At the same time, I also wanted the locksmith to be reliable for that crucial work since it actually meant showing him the way to the safe where my valuable are kept. My friend referred me to the Run Local Locksmith and I asked for their services. The locksmith arrived in the next 30 minutes, a bit late than what was promised. After examining the lock, he told me the price for rekeying the same. That was quite reasonable. After working for about more than an hour, he was able to open the safe, but he desisted from opening it full. Instead, he moved aside and walked away, allowing me to inspect and check for all the belongings. I really appreciate this move and it showed his professionalism and impeccable personal integrity. Frankly, I paid him more than what he had asked for.

A
A
allierichards18
new york, US
Feb 17, 2011 10:02 am EST

Run Local Locksmith is target of malicious campaigning

What is all that crap that I am reading about the Run Local Locksmith Company? I had the chance to use their services myself on one occasion and provided their reference to two of my contacts. There were absolutely no issues with us at all. What is being reported in this forum in unbelievable and I are of the firm opinion that is the doing of some mischief monger who is making use of the internet medium for the malicious campaigning. There was no threatening body language or over charging or misleading us on any front. Rather, we found them to be quite efficient and focused in their work. And, if they do charge a bit extra, with prior information of the same, I do not think that they need to be labeled wrong in the public at all.

A
A
akirasimpson23
new york, US
Feb 16, 2011 6:07 am EST
Verified customer This comment was posted by a verified customer. Learn more

Run Local Locksmith provides services in snowy conditions, warms up hearts

I was at my friend’s place, some 50 km away from my home, when it began to snow heavily and, being busy in the party, I forgot that my car is parked outside. When I came to the car to drive back home, I found that the ignition and the transponder keys of the switch of my car was not working. I found the run-local locksmith from my mobile and asked them to send a specialist for the same. I wondered whether any one would be coming in these weather conditions. To my pleasant surprise, he did turn up ion the next 30 minutes and changed the keys for me. Though I still could not go back home, I appreciate the sense of commitment of the locksmiths of the company.

R
R
Richard James
Center Line, US
Dec 17, 2010 6:43 am EST

The keys of my BMW got locked inside it accidently. I used the internet to find who can open its door without any damage. The first few calls to the service providers were either transferred to the automated voice recorders or were not responded at all, which I found quite strange. Run Local Locksmith not only took the call at 2 in night but also sent the expert automobile locksmith within next 25 minutes.

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