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Jagex review: Unfair ban 8

D
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5:38 pm EST
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I was unfairly banned for apparently macroing, the ban was completely out of the blue as i have never macroed before, my account got hacked a few months back and during that time the person using the account could have macroed, i feel it is unfair in mamy ways, 1- i had been playing runescape for 2 years with no major offences, 2- no evidence was given for why i was banned, 3- my account had been hacked before the 'offence' so i think i should bw given anexact date of the offence.

My account name is/was agt dann69, i had 4 99s with a total level of 1968...this proves that i was a dedicated runescape player.

Please help, jagex never listen to appeals and both of my appeals have been used, which coincidently both have the same response from jagex...funny that...

Update by Danneh boi
Feb 04, 2010 5:41 pm EST

Where i say my account name is agt dann69, its actualy Sgt dann69

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The complaint has been investigated and resolved to the customer’s satisfaction.

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8 comments
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ballie13
, NL
Feb 16, 2010 4:02 pm EST

money for runescape

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locked ore
Plymouth, GB
Feb 20, 2009 6:57 am EST

I got permanently banned for PLAYING BY THE RULES!
Jagex on Runescape accused me of breaking rule 7: Use of third party software.
This means: using Auto motion tools, botting and auto typers... Not being a geek siting in front of a computer for 5-7 hours a day! If not more.
Jagex/Runescape is completely out of order for banning my account for no reason other then suspision of using such programs.

My account was banned on the 19th of february 2009

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First message - 19-feb-2009 17:13
- "We have evidence to indicate that you have committed an offence. As a result, an offence has been added to your account."

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owningu
, US
Jan 11, 2011 1:57 am EST

Ermm this website glitched and for some reason my reply came here just ignore it...

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owningu
, US
Jan 11, 2011 1:56 am EST

Don't listen to that idiot above create a new account and bot it all the way with ibot look up rscheata on google.com

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res0r9lm
, US
Mar 29, 2010 10:47 am EDT

Yea this company bans people randomly with out reason or proof. Aviod like the plague

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jackx687
melbern, AU
Sep 28, 2009 1:17 am EDT

you ### houls made a big mestak you so oh me a statius warrhamer

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kobe86
Baytown, US
Jun 19, 2009 4:55 am EDT

Jagex is just Greedy. They ruined their whole game with all these terrible updates. Anyway back to topic. These unfair bans are rampant in runescape. Usually given to members because jagex wants you to subscribe again. I was on last chance appeal for talking to my friend and saying. "family guy". Advertising. Yea, thats how unfair they are i tried everything. The one thing that worked was leaving runescape behind. They took away the offence because i was not paying for runescape anymore. Don't trust Jagex one bit. At this point they're desperate trying to make money.

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El unknown
, AU
Mar 12, 2009 4:56 am EDT

I am a member, i payed money. On my first day I was permanentally banned. I left to eat tea, came back and i couldn't log in. I looked at the offences commited while I was eating tea, there were almost 100 of them! In about 20 minutes jagex has accused me of over 100 accounts of breaking rule 11: Advertising. In the evidence it says things i did not say! I am outraged. I payed for something, didn't get it and therefor it is elegal. Hear that ELEGAL! I pay over $100 and get what. One day of runescape membership. I almost screamed when i saw it. And because i am banned i cant access anything to get my account back. ELEGAL I TELL YOU! Runescape and jagex must be reported to authorities they are out of controll and need someone to stop them.

Your regards,

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