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Rudy's Hideaway / Terrible quality service!

1 Sacramento, United States

I dined there 3 times. The first time was acceptable. The second time my order was overcooked (lobster, which becomes mushy when overcooked) My guests dish was overcooked as well (steak) I called someone over. This person was barely polite and was somewhat badgering. I convinced him to take it back and bring another. This man I later learned was the owner. The 3rd time I dined there the lobster was overcooked again. I couldn't believe it and was reluctant to complain again. I did though and was really given the 3rd degree before having a deduction to my bill applied. I wrote a letter (email) to the restaurant but never received a reply.

Everyone I speak to about their experience there seems to respond to my story with understanding and agreement. This place has a problem.

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