Ruby Tuesday / failure to honor coupon

Corvallis, OR, United States Review updated:

I submitted the following to the Ruby Tuesday website:
Dear Ruby Tuesday Management,

Today, July 30, is my birthday.
I would like to complain about my visit today to your Corvallis, OR location.

I went to your website and printed out the coupon for a free birthday burger. My family and I went to lunch about 1:00PM. I gave the server the coupon when we ordered. Two of us proceeded to the salad bar. Shortly after we returned to the table, the server returned and said that they would not honor the coupon!

I am extremely disappointed with my experience at your restaurant today.

P.S. It took 10 minutes for our drinks to arrive.

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  • Sa
      Sep 07, 2012

    I belong to several restaurants' "Birthday Clubs" and/or "Anniversary Clubs." Some are members of a chain and some some have only 1 location. They ALL require the showing of photo ID. That's a no-brainer. Anyone who goes to a restaurant without proper ID deserves to be denied.

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