SUBMIT A COMPLAINT

Royal Software or Software store / SCAMMED

I ordered the Dragon 10 software from them. I could not get it to install correctly. I could not get through to any support. They would never call me back. Also, there is no support email.

After a couple of hours, I tried to go to the website listed below, which was working fine yesterday, and it now no longer exist. I HAVE BEEN SCAMMED AND AM ON A FIXED BUDGET AND AM VERY UPSET.

This is the software I thought I was buying from: http://www.nuance.com/dragon/index.htm

What the heck!

On Sun, Sep 12, 2010 at 4:44 PM, Software Store Support <[protected]@users-service.net> wrote:

Welcome to Software Store!

Bellow is information regarding Your account:

Usernane: [protected]@myemail.com
Password: 7403
Support and download url: http://royal-customers.net/user/

Use this information to access Your personal page and download Your orders.

Attention! Your purchased product is downloadable version only. We don't send CD/DVD with software. But process of creation CD/DVD with purchased software is very simple! You can find instructions in Customer Area.

Please do not reply to this email. This mailbox is not monitored and you will not receive a response.
Use Customer HelpDesk to get quick response:
http://royal-customers.net/user/helpdesk/

Best Regards,
Software Store Sales Team

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